# Spoki vs Bird (MessageBird)

> Bird is an enterprise CPaaS with AI orchestration; Spoki is a WhatsApp-first AI-first Conversational Commerce OS with transparent per-conversation pricing, native ecommerce integrations and EU data residency.

Canonical URL: https://spoki.com/de/vs/bird

## TL;DR

- Bird (MessageBird) — Enterprise omnichannel CPaaS rebranded around AI
- Spoki — AI-first Conversational Commerce OS: AI Agents + broadcast + CRM + 100+ integrations on the official WhatsApp Business API
- Ideal for Bird (MessageBird): Enterprises consolidating multichannel messaging APIs and AI orchestration in one CPaaS. For everything beyond that scope, Spoki wins.

## Wann Spoki wählen

- Transparent per-conversation pricing aligned with Meta's official rates — no enterprise CPaaS markup
- AI Agents (Sales, Service, Custom, Voice) trained on product catalog and FAQs out of the box
- 100+ native ecommerce, CRM and helpdesk integrations versus an API-first integration story
- EU data residency, GDPR-native and Italian-speaking onboarding
- AI-first: 19 dedicated AI features including Sales AI Agent, Customer Service AI Agent, Custom AI Agents and Voice AI

## Wann Bird (MessageBird) wählen

- Wide CPaaS surface — SMS, email, voice and WhatsApp under one contract
- Enterprise compliance certifications and global carrier coverage

## Vergleich

| Feature | Spoki | Bird (formerly MessageBird) |
| --- | --- | --- |
| Fokus | AI-first Conversational Commerce OS | Enterprise omnichannel CPaaS rebranded around AI |
| Primary channel | Official WhatsApp Business API (Meta BSP) | Multichannel CPaaS — WhatsApp, SMS, email, voice |
| AI Agents | 19 dedicated AI features: Sales, Customer Service, Custom, Voice, Agentic workflows | Limited / scope-specific |
| Broadcast campaigns | Native with segmentation, scheduling, A/B tests | Limited or not native |
| CRM layer | Contacts, pipeline, tickets, segments | Often requires external CRM |
| Native integrations | 100+ (Shopify, WooCommerce, HubSpot, Salesforce, Pipedrive, Zoho) | Varies |
| Data residency | EU (GDPR-native) | ES |
| Meta Tech Partner | Yes — Official BSP | Depends on BSP |
| Languages (UI) | 6 (EN, IT, ES, FR, DE, PT) | Varies |
| Pricing model | Transparent per-conversation (Meta rates) | Enterprise contracts plus per-message volumes |

## Preis

**Spoki** — Transparent pay-as-you-go, aligned with Meta Cloud API conversation categories. AI Agents, CRM, broadcast and 100+ integrations included.

**Bird (formerly MessageBird)** — Enterprise contracts plus per-message volumes

## Migration von Bird (MessageBird) zu Spoki

Spoki importiert Kontakte und Verlauf von Bird (MessageBird) via CSV. Die WhatsApp-Nummernportierung läuft über den offiziellen Meta-Cloud-API-Prozess (~72h). Ein Onboarding-Spezialist begleitet die Migration.

## FAQ

### Kann ich meine Nummer behalten?

Ja, offizieller Meta-Prozess; Spoki übernimmt die Migration von Bird (MessageBird).

### Ist Spoki teurer als Bird (MessageBird)?

Transparentes Pay-as-you-go inklusive AI Agents, CRM, Broadcast und Integrationen.

### Gibt es bei Spoki AI Agents?

Ja — Custom, Sales, Customer Service und Voice AI, trainiert auf Katalog und FAQs.

### DSGVO und EU-Datenresidenz?

Ja. EU-Unternehmen, DSGVO-nativ, italienischsprachiger Support.

## Mit einem Spezialisten sprechen

30-Min-Call buchen. Wir mappen Bird (MessageBird) auf Spoki und quotieren die Migration.

[Buchen](/de/contact)