# Spoki vs Interakt

> Interakt targets Indian SMB WhatsApp commerce with INR-billed plans; Spoki is an AI-first Conversational Commerce OS for European and global businesses with GDPR residency and a 6-language product.

Canonical URL: https://spoki.com/de/vs/interakt

## TL;DR

- Interakt — WhatsApp commerce for Indian SMBs by Haptik / Jio
- Spoki — AI-first Conversational Commerce OS: AI Agents + broadcast + CRM + 100+ integrations on the official WhatsApp Business API
- Ideal for Interakt: Indian D2C and SMB e-commerce running WhatsApp-first campaigns. For everything beyond that scope, Spoki wins.

## Wann Spoki wählen

- GDPR-native EU data residency — Interakt is India-hosted
- 6-language product with native Italian, Spanish, French, German, Portuguese
- AI Agents with 19 dedicated AI features — Interakt AI is lighter
- 100+ integrations including HubSpot, Salesforce and European ecommerce stacks
- Italian-speaking support and Official Meta Tech Partner status

## Wann Interakt wählen

- Strong product-market fit for Indian SMB e-commerce
- Competitive INR-based pricing for the Indian market

## Vergleich

| Feature | Spoki | Interakt |
| --- | --- | --- |
| Fokus | AI-first Conversational Commerce OS | WhatsApp commerce for Indian SMBs by Haptik / Jio |
| Primary channel | Official WhatsApp Business API (Meta BSP) | WhatsApp Business API |
| AI Agents | 19 dedicated AI features: Sales, Customer Service, Custom, Voice, Agentic workflows | Limited / scope-specific |
| Broadcast campaigns | Native with segmentation, scheduling, A/B tests | Limited or not native |
| CRM layer | Contacts, pipeline, tickets, segments | Often requires external CRM |
| Native integrations | 100+ (Shopify, WooCommerce, HubSpot, Salesforce, Pipedrive, Zoho) | Varies |
| Data residency | EU (GDPR-native) | IT |
| Meta Tech Partner | Yes — Official BSP | Depends on BSP |
| Languages (UI) | 6 (EN, IT, ES, FR, DE, PT) | Varies |
| Pricing model | Transparent per-conversation (Meta rates) | Monthly SaaS plans + Meta conversation fees |

## Preis

**Spoki** — Transparent pay-as-you-go, aligned with Meta Cloud API conversation categories. AI Agents, CRM, broadcast and 100+ integrations included.

**Interakt** — Monthly SaaS plans + Meta conversation fees

## Migration von Interakt zu Spoki

Spoki importiert Kontakte und Verlauf von Interakt via CSV. Die WhatsApp-Nummernportierung läuft über den offiziellen Meta-Cloud-API-Prozess (~72h). Ein Onboarding-Spezialist begleitet die Migration.

## FAQ

### Kann ich meine Nummer behalten?

Ja, offizieller Meta-Prozess; Spoki übernimmt die Migration von Interakt.

### Ist Spoki teurer als Interakt?

Transparentes Pay-as-you-go inklusive AI Agents, CRM, Broadcast und Integrationen.

### Gibt es bei Spoki AI Agents?

Ja — Custom, Sales, Customer Service und Voice AI, trainiert auf Katalog und FAQs.

### DSGVO und EU-Datenresidenz?

Ja. EU-Unternehmen, DSGVO-nativ, italienischsprachiger Support.

## Mit einem Spezialisten sprechen

30-Min-Call buchen. Wir mappen Interakt auf Spoki und quotieren die Migration.

[Buchen](/de/contact)