Cómo integrar Shopify con Spoki para aumentar tus ventas y automatizar tu eCommerce

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Cómo integrar Shopify con Spoki para aumentar tus ventas y automatizar tu eCommerce

Introduction

In modern eCommerce, speed and personalization are no longer a luxury: they are a necessity. Shopify is one of the most powerful CMS platforms on the market, but when you connect it with Spoki, your store takes a massive leap forward in automation, conversion, and sales recovery. In this article, we explain how the integration works, what you can achieve, and why hundreds of stores are already using it.

What is Spoki?

Spoki is the leading WhatsApp Conversational Automation platform, designed to boost sales, recover abandoned carts, and enhance customer service through smart workflows and conversational AI. With Spoki, you can send automated messages, launch segmented campaigns, and create personalized experiences—all without increasing your headcount.

Cómo integrar Shopify con Spoki para aumentar tus ventas y automatizar tu eCommerce

Benefits of integrating Shopify with Spoki

📈 1. Recuperación automática de carritos abandonados

Envía mensajes por WhatsApp en el momento exacto en el que un cliente abandona su carrito.
Resultados típicos de nuestros clientes:

  • +35% más carritos recuperados
  • Tiempos de respuesta casi inmediatos
  • Conversión 3–6x más alta que email

💬 2. Confirmaciones y notificaciones automáticas

Automatiza mensajes clave directamente desde Shopify:

  • Confirmación de pedido
  • Pago recibido
  • Pedido enviado
  • Pedido entregado

Tus clientes están informados 24/7 sin depender del equipo humano.

Cómo integrar Shopify con Spoki para aumentar tus ventas y automatizar tu eCommerce

🧠 3. IA conectada con tu catálogo y tu historial de pedidos

Spoki sincroniza tu catálogo y tu base de clientes para permitir:

  • Recomendaciones automáticas de productos
  • Consultas sobre tallas, stock y variaciones
  • Consultas sobre pedidos sin intervención humana
  • IA que responde como tu marca

🎯 4. Segmentación avanzada para campañas

Crea segmentos automáticamente basados en Shopify:

  • Nuevos clientes
  • Clientes VIP
  • Clientes inactivos
  • Usuarios que compraron X producto
  • Usuarios con +3 compras

Y envía campañas de WhatsApp con CTR del 5–25%.


⚙️ 5. Automatización 360°: antes, durante y después de la compra

La integración Shopify → Spoki permite automatizar todo el ciclo:

  • Leads → WhatsApp
  • Recuperación de carrito
  • Confirmaciones
  • Novedades y promociones
  • Recompra
  • Fidelización
  • Atención al cliente automatizada

¿Cómo integrar Shopify con Spoki?

Paso 1 — Accede a Spoki

En tu panel, ve a Integraciones → Shopify.

Paso 2 — Conecta tu tienda

Introduce la URL de tu tienda Shopify
Ejemplo: mitienda.myshopify.com

Paso 3 — Autoriza la conexión

Shopify te pedirá permisos para sincronizar:

  • Productos
  • Clientes
  • Pedidos
  • Eventos de carrito

Acepta los permisos.

Paso 4 — Listo ✔️

En segundos tendrás:

  • Catálogo sincronizado
  • Webhooks activos
  • Flujos automáticos listos para activar

Casos de uso destacados

🛍️ Moda

Recomendaciones de tallas, looks y combos.

💄 Beauty

Recompra automática basada en duración del producto.

📦 Retail

Seguimiento automático del pedido vía WhatsApp.

🎫 Tickets y eventos

Confirmaciones automáticas + QR directo al WhatsApp.


Conclusión

La integración Shopify + Spoki convierte tu eCommerce en una máquina de ventas 24/7.
Automatiza procesos, multiplica la conversión y ofrece una experiencia directa y personal en el canal más efectivo: WhatsApp.
Si buscas vender más con menos esfuerzo, esta integración es esencial.

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Frequently Asked Questions

What is Spoki?

Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.

With Spoki, you can:

Automate communications: Send automated messages, create chatbots, and set up intelligent workflows

Manage customer support: Multi-operator team management with ticketing system and conversation routing

Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp

Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates

AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7

Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools

Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.

How does the WhatsApp Business API work?

The WhatsApp Business App and the WhatsApp Business API (used by Spoki) are two completely different solutions designed for different business needs:

WhatsApp Business App: • Designed for small businesses and sole proprietors • Manual message management • Limited to 5 devices simultaneously • Maximum 256 contacts per broadcast • No automation capabilities • Free but with significant limitations • No CRM or integration support

WhatsApp Business API (Spoki): • Designed for medium to large businesses • Unlimited operators: Your entire team can manage conversations simultaneously • Unlimited broadcasts: Send messages to thousands of contacts • Advanced automation: Chatbots, automatic responses, intelligent workflows • CRM integration: Connect with your existing tools (HubSpot, Salesforce, etc.) • Analytics & reporting: Detailed statistics on your communications • No ban risk: Official API approved by Meta for bulk messaging • Cloud-based: No need to keep a phone connected • Multi-channel: Integrate WhatsApp with SMS, Voice, and other channels

How much does a Spoki subscription cost?

Spoki offers three pricing tiers: a Free plan at €0/month for basic WhatsApp support and live chat, a Service plan starting at €19/month with AI-powered customer support and unlimited automations, and a Marketing plan starting at €49/month with bulk campaigns and advanced analytics. All plans include unlimited operators at no extra cost. WhatsApp conversation fees are charged separately by Meta based on usage volume.

Is there a free trial?

Yes, Spoki offers a permanent Free plan at €0/month that includes live chat with unlimited operators, basic automations, and a ticketing system. This allows businesses to test core WhatsApp Business API features before upgrading. Paid plans start at €19/month for the Service tier and €49/month for the Marketing tier, with no long-term contracts required.

Can I integrate Spoki with other tools?

Spoki integrates with thousands of platforms through native integrations, Zapier, Make (Integromat), and Webhooks.

Native Integrations:

E-commerce: Shopify, WooCommerce, PrestaShop, Magento

CRM: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign

Marketing: Mailchimp, Google Sheets

Payment: Stripe, PayPal

Support: Zendesk

Via Zapier/Make:

Connect to 4,000+ platforms including: • Google Workspace (Sheets, Calendar, Drive) • Microsoft Office 365 • Slack, Trello, Asana • WordPress, Webflow • Custom apps via API

Webhooks & API:

Full REST API for developers to build custom integrations.

Try Spoki for Free