---
title: "WhatsApp Web and WhatsApp Desktop: Why They Are Important"
language: en
page: blog/whatsapp-web-and-whatsapp-desktop-why-they-are-important
url: "https://spoki.com/en/blog/whatsapp-web-and-whatsapp-desktop-why-they-are-important"
generatedAt: "2026-03-19T04:02:22.703Z"
category: blog
author: Spoki
publishedAt: "2024-09-11T13:55:00"
version: 1.0.0
---

# WhatsApp Web and WhatsApp Desktop: Why They Are Important

**Author:** Spoki | **Published:** 9/11/2024

*The use of instant messaging tools such as WhatsApp has become essential for companies and individuals who want to manage communications quickly and efficiently. In this article, we will explore all the features of WhatsApp Web, WhatsApp Desktop, and other related tools such as Google Forms, Facebook Business Manager, and QR code creation, to offer a complete overview of how to optimize communication with […]*

---

The use of **instant messaging** tools such as **WhatsApp** has become essential for companies and individuals who want to manage communications quickly and efficiently. In this article, we will explore all the features of **WhatsApp Web**, **WhatsApp Desktop**, and other related tools such as **Google Forms**, **Facebook Business Manager**, and **QR code creation**, to offer a complete overview of how to optimize communication with customers and colleagues.

### WhatsApp Web and WhatsApp Desktop: Managing Communication on Multiple Devices

**WhatsApp Web** is a tool that allows you to use the **instant messaging** app directly from your computer&#8217;s browser. This can be particularly useful for businesses that manage a high volume of daily messages and prefer to have a physical keyboard to respond to customers more quickly. To access **WhatsApp Web**, simply visit **web.whatsapp.com** and scan the **QR code** using the **WhatsApp** app on your phone. In a few seconds, all your chats will be available on your computer screen.

Alternatively, you can use **WhatsApp Desktop**, a dedicated application for Windows or macOS that offers a similar experience but with some advanced features compared to the web version. **WhatsApp Desktop** is perfect for those who frequently work on a computer and want a more stable and complete solution than the browser.

The process to connect your phone to **WhatsApp Web** or **WhatsApp Desktop** is simple: open the app on your smartphone, go to **Settings**, select **Connected Devices**, and scan the QR code displayed on the website or desktop app.

### WhatsApp Without Address Book: Communicate Quickly Without Saving Contacts

A little-known but extremely useful option is the ability to send messages on **WhatsApp** without having to save the number in the address book. This can be done easily using a direct link like **wa.me/number**, followed by the phone number. This is ideal for companies that manage advertising campaigns or that need to respond to temporary requests without having to add every single contact to the address book.

Furthermore, both on **WhatsApp Web** and **WhatsApp Desktop**, this feature is perfect for those who work on different platforms and need to send quick messages without having to memorize numbers.

### WhatsApp Backup: Never Lose Your Important Chats

Conversations on **WhatsApp** often contain crucial information, especially for those managing business activities. It is therefore essential to know **how to back up WhatsApp**. WhatsApp offers the option to perform **automatic backups** of chats on **Google Drive** (for Android) or **iCloud** (for iOS). This allows you to save your conversations and easily restore them to a new device or after reinstalling the app.

To configure a **WhatsApp backup**, go to **Settings**, select **Chats**, and then **Chat backup**. You can choose to perform daily, weekly, or monthly backups and decide whether to include media such as images and videos.

### How to Recover WhatsApp Chats

If you lose your phone or accidentally delete an important conversation, knowing **how to recover WhatsApp chats** can save you from a big problem. If you have already activated backup on **Google Drive** or **iCloud**, you can simply reinstall the app on a new device and choose the **Restore backup** option during the initial setup.

This will allow you to recover all your chats, including images and files sent and received in the conversations. To ensure that everything is always safe, we recommend that you back up regularly.

### Create and Manage QR Codes on WhatsApp

Another interesting feature of **WhatsApp Business** is the ability to **create QR codes** to simplify contact with your company. You can generate a **QR code** that allows customers to start a conversation with you on **WhatsApp** without having to manually enter the number. This is particularly useful for companies that want to simplify the contact process during events or promotions.

Tools like a **free QR code generator** allow you to create custom codes to include on flyers, websites, or business cards, improving accessibility for your customers.

### WhatsApp Integration with Facebook Business Manager and Ads Library

**Facebook Business Manager** is an essential tool for managing advertising campaigns on **Facebook** and **Instagram**. The good news is that you can link these campaigns to **WhatsApp** via the “Click to Chat” option, which redirects users to a direct conversation on **WhatsApp**. This feature is perfect for businesses that want to generate leads or quickly answer customer questions on social media.

By using the **Facebook Ads Library**, you can monitor your ads, see how they are performing, and optimize them for better results. Thanks to the integration between **WhatsApp** and **Facebook Business Manager**, you can make the most of these platforms to increase customer interaction and improve conversions.

### WhatsApp Polls: Collect Feedback from Your Clients

Creating a **poll on WhatsApp** can be useful for collecting feedback from your customers or for better understanding their preferences. Although WhatsApp does not offer a native polling function, you can easily create one using external tools such as **Google Forms** and share the link in the chat or in groups on **WhatsApp**.

This strategy is particularly useful for companies that want to improve their products or services based on direct customer feedback.

### Telegram Online: An Alternative to WhatsApp

Although **WhatsApp** is one of the most popular **instant messaging** tools, there are other alternatives such as **Telegram Online**, which offers advanced features such as public channels, bots, and the ability to send large files. For some companies, combining the use of **WhatsApp** and **Telegram** can be an effective strategy to reach a wider clientele.

**Telegram Online** also offers a web version, similar to **WhatsApp Web**, which allows you to access conversations from any device without having to download the app.

### WhatsApp Green: What Changes?

Some users may have noticed that the **WhatsApp** icon has turned green in some versions. This choice was made to unify the design of the application and to give greater visibility to the branding. However, this change does not affect the main functionalities of WhatsApp, which remain the same on both **WhatsApp Web** and **WhatsApp Desktop**.

### Free Chat and Chat Alternatives

For those looking for **free chats** or alternatives to WhatsApp, there are many options available such as **Messenger**, **Telegram**, and other platforms that offer similar features. These platforms can be used together with **WhatsApp** to create a multi-channel communication system, offering customers the possibility to contact you through their preferred channel.

### Conclusion

Using **WhatsApp Web**, **WhatsApp Desktop**, and related tools like **Facebook Business Manager**, **Google Forms**, and **QR codes** is essential to improve business communication management. With features like **chat backup**, **location sharing**, and integration with other marketing platforms, you can ensure that your business stays connected and ready to respond quickly to customers.

Making the most of these technologies will allow you to improve your team&#8217;s efficiency and offer fast, professional, and personalized customer service.

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