Account Manager

Strengthen Relationships With Top Clients

As an Account Manager, your job is nurturing relationships with key accounts. WhatsApp with Spoki gives you a preferential, personal channel to stay connected with your most valuable clients - share updates, provide white-glove support, and be just a message away.

Pain Point

Maintain lasting relationships with top clients

Key Benefit

Preferential channel for post-sales support

Common Challenges

1

Difficult to maintain personal touch as account list grows

2

Important clients lost in general support queues

3

No quick way to reach clients for urgent matters

4

Lack of visibility into client health and engagement

How Spoki Helps

Direct WhatsApp line for VIP clients to reach you instantly

Dedicated account manager presence on preferred channel

Proactive check-ins and relationship nurturing automated

Track engagement and identify at-risk accounts early

Real-World Use Cases

Executive Relationship Management

Give C-level contacts your direct WhatsApp for priority access. Build deeper relationships through regular, personal communication.

Proactive Account Health Monitoring

Set up alerts for decreased engagement. Reach out via WhatsApp before small issues become churn risks.

Upsell and Cross-Sell Opportunities

Share relevant new features, services, and opportunities via WhatsApp at the perfect moment based on usage data.

Key Features for This Role

Dedicated VIP inboxAccount health trackingEngagement analyticsAutomated check-insPriority routing

Elevate Your Account Management

Join thousands of professionals using Spoki to achieve their goals.

Frequently Asked Questions

What is Spoki?

Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.

With Spoki, you can:

Automate communications: Send automated messages, create chatbots, and set up intelligent workflows

Manage customer support: Multi-operator team management with ticketing system and conversation routing

Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp

Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates

AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7

Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools

Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.

How does the WhatsApp Business API work?

The WhatsApp Business App and the WhatsApp Business API (used by Spoki) are two completely different solutions designed for different business needs:

WhatsApp Business App: • Designed for small businesses and sole proprietors • Manual message management • Limited to 5 devices simultaneously • Maximum 256 contacts per broadcast • No automation capabilities • Free but with significant limitations • No CRM or integration support

WhatsApp Business API (Spoki): • Designed for medium to large businesses • Unlimited operators: Your entire team can manage conversations simultaneously • Unlimited broadcasts: Send messages to thousands of contacts • Advanced automation: Chatbots, automatic responses, intelligent workflows • CRM integration: Connect with your existing tools (HubSpot, Salesforce, etc.) • Analytics & reporting: Detailed statistics on your communications • No ban risk: Official API approved by Meta for bulk messaging • Cloud-based: No need to keep a phone connected • Multi-channel: Integrate WhatsApp with SMS, Voice, and other channels

How much does a Spoki subscription cost?

We have different plans suitable for various needs. Visit the Pricing page for updated details.

Is there a free trial?

Yes, Spoki usually offers a trial period or a free plan to test the platform.

Can I integrate Spoki with other tools?

Spoki integrates with thousands of platforms through native integrations, Zapier, Make (Integromat), and Webhooks.

Native Integrations:

E-commerce: Shopify, WooCommerce, PrestaShop, Magento

CRM: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign

Marketing: Mailchimp, Google Sheets

Payment: Stripe, PayPal

Support: Zendesk

Via Zapier/Make:

Connect to 4,000+ platforms including: • Google Workspace (Sheets, Calendar, Drive) • Microsoft Office 365 • Slack, Trello, Asana • WordPress, Webflow • Custom apps via API

Webhooks & API:

Full REST API for developers to build custom integrations.

Try Spoki for free

Receive 5 euro free credit now!

WhatsApp for Account Manager | Spoki