Community Manager

Handle High Volumes Without Burning Out

As a Community Manager, you're overwhelmed with repetitive questions and high message volumes. WhatsApp with Spoki gives you chatbots that handle FAQs automatically, smart routing that directs complex queries to you, and tools to manage thousands of interactions efficiently.

Pain Point

Handle large volumes of fan interactions

Key Benefit

Chatbots for frequent responses and request routing

Common Challenges

1

Spending hours answering the same questions repeatedly

2

Can't scale personal engagement as community grows

3

Important messages get lost in high volumes

4

Difficulty identifying and engaging VIP community members

How Spoki Helps

Chatbots answer FAQs instantly 24/7 without your involvement

Smart routing sends complex questions to you, simple ones to bot

Tag and segment community members for targeted engagement

Automated welcome sequences for new community members

Real-World Use Cases

FAQ Automation

Build a chatbot that answers your top 20 questions automatically. Free up 80% of your time for meaningful engagement.

VIP Member Recognition

Automatically identify and tag your most engaged community members. Give them special access and personalized attention.

Event Coordination

Use WhatsApp to coordinate community events, send reminders, collect RSVPs, and share updates all in one place.

Key Features for This Role

AI chatbotsSmart message routingCommunity segmentationBulk messagingEngagement analytics

Scale Your Community Management

Join thousands of professionals using Spoki to achieve their goals.

Frequently Asked Questions

What is Spoki?

Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.

With Spoki, you can:

Automate communications: Send automated messages, create chatbots, and set up intelligent workflows

Manage customer support: Multi-operator team management with ticketing system and conversation routing

Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp

Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates

AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7

Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools

Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.

How does the WhatsApp Business API work?

The WhatsApp Business App and the WhatsApp Business API (used by Spoki) are two completely different solutions designed for different business needs:

WhatsApp Business App: • Designed for small businesses and sole proprietors • Manual message management • Limited to 5 devices simultaneously • Maximum 256 contacts per broadcast • No automation capabilities • Free but with significant limitations • No CRM or integration support

WhatsApp Business API (Spoki): • Designed for medium to large businesses • Unlimited operators: Your entire team can manage conversations simultaneously • Unlimited broadcasts: Send messages to thousands of contacts • Advanced automation: Chatbots, automatic responses, intelligent workflows • CRM integration: Connect with your existing tools (HubSpot, Salesforce, etc.) • Analytics & reporting: Detailed statistics on your communications • No ban risk: Official API approved by Meta for bulk messaging • Cloud-based: No need to keep a phone connected • Multi-channel: Integrate WhatsApp with SMS, Voice, and other channels

How much does a Spoki subscription cost?

We have different plans suitable for various needs. Visit the Pricing page for updated details.

Is there a free trial?

Yes, Spoki usually offers a trial period or a free plan to test the platform.

Can I integrate Spoki with other tools?

Spoki integrates with thousands of platforms through native integrations, Zapier, Make (Integromat), and Webhooks.

Native Integrations:

E-commerce: Shopify, WooCommerce, PrestaShop, Magento

CRM: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign

Marketing: Mailchimp, Google Sheets

Payment: Stripe, PayPal

Support: Zendesk

Via Zapier/Make:

Connect to 4,000+ platforms including: • Google Workspace (Sheets, Calendar, Drive) • Microsoft Office 365 • Slack, Trello, Asana • WordPress, Webflow • Custom apps via API

Webhooks & API:

Full REST API for developers to build custom integrations.

Try Spoki for free

Receive 5 euro free credit now!

WhatsApp for Community Manager | Spoki