CRM Manager
Enrich Your Database with Quality Contact Data
As a CRM Manager, you know dirty data costs money. Email bounces, outdated phone numbers, and incomplete profiles hurt your campaigns. WhatsApp with Spoki becomes your data enrichment tool - bidirectional sync keeps your CRM clean while capturing engagement data automatically.
Pain Point
Enrich database and clean contact data
Key Benefit
Bidirectional integration between CRM and WhatsApp
Common Challenges
High email bounce rates due to outdated contact information
Incomplete customer profiles limiting personalization
Manual data entry causing errors and duplicates
No visibility into actual customer engagement
How Spoki Helps
Auto-sync WhatsApp conversations and contact data to your CRM
Capture customer preferences and behavior automatically
Update contact fields in real-time based on WhatsApp interactions
Enrich profiles with engagement metrics (response time, sentiment)
Real-World Use Cases
Automated Data Capture
Every WhatsApp conversation automatically creates or updates CRM records with conversation history and engagement data.
Preference Center via WhatsApp
Let customers update their preferences, contact info, and interests directly through WhatsApp chatbot conversations.
Engagement Scoring
Track which contacts engage with WhatsApp messages and use that data to create engagement scores in your CRM.
Key Features for This Role
Clean and Enrich Your CRM Data
Join thousands of professionals using Spoki to achieve their goals.