---
title: Store Manager
language: en
page: buyer-personas/store-manager
url: https://spoki.com/en/buyer-personas/store-manager
generated_at: 2026-03-19T02:34:16.189Z
format: LLM-friendly Markdown
version: 1.0.0
---

# Store Manager

## Drive Online Traffic to Your Physical Store

As a Store Manager, bridging online and offline is your challenge. WhatsApp with Spoki becomes your drive-to-store weapon - send geo-targeted promotions, exclusive in-store coupons, appointment reminders, and personalized offers that bring digital audiences through your physical doors.

### Pain Point
Drive people from digital to physical store

### Key Benefit
Couponing and geo-localized 'Drive-to-Store' messages

## Challenges

- Online marketing not converting to foot traffic
- No way to target customers near your physical location
- Difficulty measuring which online campaigns drive store visits
- Missing opportunities to re-engage past in-store visitors

## Solutions

- Send location-based promotions to customers near your store
- Digital coupons redeemable only in-store drive foot traffic
- Track coupon redemptions to measure online-to-offline attribution
- Re-engage past customers with personalized return incentives

## Use Cases

### Geo-Targeted Flash Sales

When someone is within 1km of your store, send WhatsApp notification with limited-time offer. Drive immediate store visits.

### VIP In-Store Events

Invite your best WhatsApp contacts to exclusive in-store shopping events, trunk shows, or early access to new products.

### Appointment Booking

Let customers book in-store appointments (personal shopping, consultations) directly via WhatsApp chatbot.

## Features for Store Manager

- Geo-targeting
- Digital coupons
- Appointment booking
- Redemption tracking
- Customer segmentation

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**Increase Your Store Foot Traffic**

