--- title: Automate sales, delight customers and drive growth language: en page: calendar url: "https://spoki.com/en/calendar" generatedAt: "2026-04-05T01:54:03.131Z" description: with category: homepage version: 1.0.0 --- # Automate sales, delight customers and drive growth with **Action:** Start for free ## Marketing ### The future ### is conversational ### on WhatsApp Traditional CRMs were built for data. Spoki is built for conversations powered by AI and designed to turn WhatsApp interactions into business growth. Start for free Tech Partners #### Chat Lead captured via Meta Spoki integration Hi Marco! 👋 New styles just dropped. Ready to refresh your wardrobe? ✨ Jackets Pants Jackets 🧥 Identify customer desire instantly and turn interest into action. Sales AI Agent To place your order, I just need a few details. What's your full name, email address and phone number? Sure! Name: Email: Phone: Perfect, thank you! ✅ Your jacket order is now confirmed. 🎉 ## Sales ### From CRM to CEM ### A new era of customer engagement. Conversations reveal intent, emotions, and timing. With CEM, every WhatsApp message becomes an opportunity understood by AI and connected across your entire customer journey. See case studies #### Chat I've added 🧥 this Jacket to your cart. Ready to complete your purchase? Confirm order ✔️ Confirm order Checkout conversion boosted by automation 1 item Add more Jacket Subtotal By continuing, you agree to share your cart, profile name and phone number with business so it can confirm your order and total price, including any taxes, fees and discounts Place order Perfect! You can finalize your payment securely through this link. 🔐✨ Pay via Pay Pal Just completed the payment All set! Your order is confirmed! 🎉 Get ready to receive your new jacket Reduce abandoned purchases with smart, AI-driven reminders. ## Support AI ### that understands ### your customers ### and helps you succeed your goals Spoki analyzes conversational signals like sentiment, purchase readiness and context, helping your business act at the perfect moment. See integrations See our plans #### Chat My order is delayed. What can I do? Sentiment analysis detected → Frustration AI-enabled ticket creation I've opened a support ticket for you. 🎫 We'll keep you updated. If you want, we can call you now and sort this out faster. 📞 Yes, please call me. Incoming voice call Answer Boost customer trust with real-time voice assistance. Voice call completed. Your issue is now resolved. ## Features Overview ### Spoki automates communication with your customers #### Features - Marketing - Sales - Customer Support - Payments on WhatsApp Meta Business Partner Badge ## Live Chat ### Live chat ### Instant support, multi-operator management, happy customers. Try spoki live chat for free #### Team Members - Marco - Customer Service - Sara - Sales Manager - Miriam - Marketing Manager ## Integrations 200+ INTEGRATIONS ### Connect Your Entire Stack ### Plug Spoki into the tools you already use. Automate workflows across your entire tech stack. Discover All Integrations #### Flow **WhatsApp Message** **AI Agent** **Spoki Orchestrator** **Salesforce** **Shopify** ## WhatsApp vs Email ### WhatsApp vs. Email WhatsApp Email Preferred 9.8x Better Overall #### Comparison Data ## Statistics ### Trusted by businesses worldwide ### We are proud to partner with companies of all sizes. The reasons are clear Open Rate Interaction Rate Sales Awareness Consideration Conversion ## Trusted By Some of our 2500 customers #### Logos Macingo Skon Tuacar Doppelganger Unipegaso ## FAQ **What is Spoki?** **Spoki** is a comprehensive **WhatsApp Business API platform** that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support. With Spoki, you can: • **Automate communications**: Send automated messages, create chatbots, and set up intelligent workflows • **Manage customer support**: Multi-operator team management with ticketing system and conversation routing • **Increase sales**: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp • **Marketing campaigns**: Send bulk messages to thousands of contacts with personalized templates • **AI-powered features**: Leverage artificial intelligence to automate responses and qualify leads 24/7 • **Integrate with your tools**: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools Spoki is an **official Meta Tech Partner**, guaranteeing reliability, security, and access to all official WhatsApp Business API features. **How does the WhatsApp Business API work?** The **WhatsApp Business App** and the **WhatsApp Business API** (used by Spoki) are two completely different solutions designed for different business needs: **WhatsApp Business App:** • Designed for small businesses and sole proprietors • Manual message management • Limited to 5 devices simultaneously • Maximum 256 contacts per broadcast • No automation capabilities • Free but with significant limitations • No CRM or integration support **WhatsApp Business API (Spoki):** • Designed for medium to large businesses • **Unlimited operators**: Your entire team can manage conversations simultaneously • **Unlimited broadcasts**: Send messages to thousands of contacts • **Advanced automation**: Chatbots, automatic responses, intelligent workflows • **CRM integration**: Connect with your existing tools (HubSpot, Salesforce, etc.) • **Analytics & reporting**: Detailed statistics on your communications • **No ban risk**: Official API approved by Meta for bulk messaging • **Cloud-based**: No need to keep a phone connected • **Multi-channel**: Integrate WhatsApp with SMS, Voice, and other channels **How much does a Spoki subscription cost?** Spoki offers three pricing tiers: a Free plan at €0/month for basic WhatsApp support and live chat, a Service plan starting at €19/month with AI-powered customer support and unlimited automations, and a Marketing plan starting at €49/month with bulk campaigns and advanced analytics. All plans include unlimited operators at no extra cost. WhatsApp conversation fees are charged separately by Meta based on usage volume. **Is there a free trial?** Yes, Spoki offers a permanent Free plan at €0/month that includes live chat with unlimited operators, basic automations, and a ticketing system. This allows businesses to test core WhatsApp Business API features before upgrading. Paid plans start at €19/month for the Service tier and €49/month for the Marketing tier, with no long-term contracts required. **Can I integrate Spoki with other tools?** Spoki integrates with **thousands of platforms** through native integrations, Zapier, Make (Integromat), and Webhooks. **Native Integrations:** • **E-commerce**: Shopify, WooCommerce, PrestaShop, Magento • **CRM**: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign • **Marketing**: Mailchimp, Google Sheets • **Payment**: Stripe, PayPal • **Support**: Zendesk **Via Zapier/Make:** Connect to **4,000+ platforms** including: • Google Workspace (Sheets, Calendar, Drive) • Microsoft Office 365 • Slack, Trello, Asana • WordPress, Webflow • Custom apps via API **Webhooks & API:** Full REST API for developers to build custom integrations. ## Frequently Asked Questions --- ## About Spoki Use Spoki's simple, fast and intuitive platform to drive conversions, automate tasks and grow your business. ### Solutions - Marketing - Sales - Customer Care - Developers ### Special Programs - Agencies - Affiliation - Reseller - Start up ### Quick Links - [Features](https://spoki.com/en/features) - [Pricing](https://spoki.com/en/pricing) - [About](https://spoki.com/en/about) - [FAQ](https://spoki.com/en/faq) - [Blog](https://spoki.com/en/blog) - [Case Studies](https://spoki.com/en/case-studies) - [Integrations](https://spoki.com/en/integrations) © 2026 Spoki. All rights reserved.