{"meta":{"page":"case-studies/how-to-get-2x-your-revenue-with-whatsapp-and-spoki-in-the-financial-consulting-sector-the-san-giovanni-srls-case","language":"en","url":"https://spoki.com/en/case-studies/how-to-get-2x-your-revenue-with-whatsapp-and-spoki-in-the-financial-consulting-sector-the-san-giovanni-srls-case","generated_at":"2026-04-18T18:46:25.621Z","formats":{"html":"https://spoki.com/en/case-studies/how-to-get-2x-your-revenue-with-whatsapp-and-spoki-in-the-financial-consulting-sector-the-san-giovanni-srls-case","markdown":"https://spoki.com/en/case-studies/how-to-get-2x-your-revenue-with-whatsapp-and-spoki-in-the-financial-consulting-sector-the-san-giovanni-srls-case.md","json":"https://spoki.com/en/case-studies/how-to-get-2x-your-revenue-with-whatsapp-and-spoki-in-the-financial-consulting-sector-the-san-giovanni-srls-case.json","xml":"https://spoki.com/en/case-studies/how-to-get-2x-your-revenue-with-whatsapp-and-spoki-in-the-financial-consulting-sector-the-san-giovanni-srls-case.xml"}},"content":{"title":"How to Get 2X Your Revenue with WhatsApp and Spoki in the Financial Consulting Sector: The San Giovanni Srls Case","sections":[{"heading":"How to Get 2X Your Revenue with WhatsApp and Spoki in the Financial Consulting Sector: The San Giovanni Srls Case","level":1,"text":"**Author:** Spoki | **Published:** 4/3/2024\n\n*Context San Giovanni Srls is the leading Italian company in the field of econometric appraisals for the control of banking activities, renowned for the quality and professionalism of the services offered in the financial consulting sector. In order to optimize its communication strategy and improve the customer experience along the Customer Journey, the company has […]*\n\n---"},{"heading":"**Context**","level":2,"text":"San Giovanni Srls is the leading Italian company in the field of econometric appraisals for the control of banking activities, renowned for the quality and professionalism of the services offered in the financial consulting sector. In order to optimize its communication strategy and improve the customer experience along the Customer Journey, the company has adopted Spoki, integrating WhatsApp as the primary contact channel."},{"heading":"Case study","level":2,"text":"The implementation of Spoki’s APIs has allowed San Giovanni Srls to create personalized messages and send them via WhatsApp, effectively integrating this new channel into their communication flows. This initiative has led to a significant improvement in contact management and the lead nurturing process. Furthermore, it has made it possible to automate informational communications, reminders, and manage abandoned carts more efficiently."},{"heading":"Initial Objectives","level":2,"text":"San Giovanni Srls’s goal was to encourage the evolution of its business and facilitate fundamental operations such as: identifying customer requests, segmenting the audience, managing customers in a short time and, based on interest, sending relevant information. Thanks to Spoki and WhatsApp, San Giovanni Srls has managed to handle huge volumes of contacts, improving their quality and management throughout the Customer Journey."},{"heading":"Implementation and Integration","level":2,"text":"The integration of Spoki was a quick and easy process, which allowed San Giovanni Srls to easily integrate WhatsApp into its technology stack. Thanks to the use of personalized templates on Spoki and the sending of messages via custom code, the company was able to communicate more directly and effectively with its customers, significantly improving engagement and sales results."},{"heading":"Results Obtained","level":2,"text":"The results obtained by San Giovanni Srls after adopting Spoki have been significant:\n\n- The message read rate on WhatsApp stands at 73%, significantly higher than the open rate for email marketing.\n\n- The engagement rate of WhatsApp messages was 11 percent, well above the engagement rate of email marketing;\n\n- 100% increase in turnover in the first year and greater customer satisfaction."},{"heading":"Conclusion","level":2,"text":"San Giovanni Srls has recorded a significant improvement in its communication and sales processes thanks to the adoption of Spoki for the automated sending of WhatsApp messages. This initiative has not only optimized the customer experience along their decision-making journey but has also strengthened the company’s reputation in the financial consulting sector. This is a further example of the flexibility and transversality of WhatsApp with Spoki as a solution applicable in different sectors.\n\n**CREDITS**\n**Company**: San Giovanni SRLS"},{"heading":"**Do you want to integrate WhatsApp Marketing into your business?**","level":3,"text":"Start with a free account on ** Spoki** and start your first campaigns with 5€ of included credit.\n\n[Try free](https://spoki.it/en/landing-registration/)\n\nOr contact us to build your winning strategy together. We are waiting for you!\n\n[Book a call](https://spoki.it/en/landing-screening-calendly/)"},{"heading":"Categories","level":3,"text":"- Case Study-en"},{"heading":"Tags","level":3,"text":"- Professional Services\n\n---"},{"heading":"About Spoki","level":2,"text":"Use Spoki's simple, fast and intuitive platform to drive conversions, automate tasks and grow your business."},{"heading":"Solutions","level":3,"text":"- Marketing\n- Sales\n- Customer Care\n- Developers"},{"heading":"Special Programs","level":3,"text":"- Agencies\n- Affiliation\n- Reseller\n- Start up"},{"heading":"Quick Links","level":3,"text":"- [Features](https://spoki.com/en/features)\n- [Pricing](https://spoki.com/en/pricing)\n- [About](https://spoki.com/en/about)\n- [FAQ](https://spoki.com/en/faq)\n- [Blog](https://spoki.com/en/blog)\n- [Case Studies](https://spoki.com/en/case-studies)\n- [Integrations](https://spoki.com/en/integrations)\n\n© 2026 Spoki. All rights reserved."}]}}