{"meta":{"page":"channels","language":"en","url":"https://spoki.com/en/channels","generated_at":"2026-04-18T22:19:25.346Z","formats":{"html":"https://spoki.com/en/channels","markdown":"https://spoki.com/en/channels.md","json":"https://spoki.com/en/channels.json","xml":"https://spoki.com/en/channels.xml"}},"content":{"title":"Communication Channels | Spoki","sections":[{"heading":"Communication Channels","level":1,"text":"Reach your customers on their preferred channels. WhatsApp, SMS, Voice, and RCS – all unified in one powerful platform."},{"heading":"Choose Your Channels","level":2,"text":"Spoki integrates all major communication channels in a single platform, powered by AI and automation."},{"heading":"WhatsApp","level":3,"text":"The world's most popular messaging platform. Connect with billions of users through rich conversations, automation, and AI-powered interactions.\n\n**Active Users**\n\n**Key Features:**\n\n- Rich media messages\n- Product catalogs\n- Automated workflows\n- AI chatbots"},{"heading":"SMS","level":3,"text":"Universal reach with 100% device compatibility. Perfect for time-sensitive notifications, OTP, and campaigns that need guaranteed delivery.\n\n**Reach**\n\n**Key Features:**\n\n- Global coverage\n- High deliverability\n- Bulk campaigns\n- Two-way messaging"},{"heading":"Spoki Voice","level":3,"text":"AI-powered voice agents that handle calls 24/7. Qualify leads, schedule appointments, and provide customer support automatically.\n\n**Availability**\n\n**Key Features:**\n\n- AI voice agents\n- Lead qualification\n- Appointment booking\n- Natural conversations"},{"heading":"RCS","level":3,"text":"The next evolution of SMS. Rich media, interactive buttons, and verified brand identity for enhanced customer engagement.\n\n**Engagement vs SMS**\n\n**Key Features:**\n\n- Rich media support\n- Interactive buttons\n- Brand verification\n- Read receipts\n\n---"},{"heading":"One Platform, All Channels","level":2,"text":"Manage all your communication channels from a single dashboard. Unified analytics, shared automations, and AI-powered insights across every touchpoint.\n\n**Platform Features:**\n\n- Unified inbox for all channels\n- Cross-channel automation workflows\n- AI-powered responses on any channel\n- Consistent customer experience\n- Real-time analytics and reporting\n\n---"},{"heading":"Ready to connect with your customers?","level":2,"text":"Start reaching your audience on every channel today. Free trial, no credit card required.\n\n**[Start Free Trial](https://spoki.com/en/book)**\n\n---"},{"heading":"Explore Channels","level":2,"text":"- [WhatsApp](https://spoki.com/en/whatsapp)\n- [SMS](https://spoki.com/en/sms)\n- [Spoki Voice](https://spoki.com/en/spoki-voice)\n- [RCS](https://spoki.com/en/rcs)"}]}}