---
title: "Communication Channels | Spoki"
description: "Reach your customers on their preferred channels. WhatsApp, SMS, Voice, and RCS – all unified in one powerful platform powered by AI."
url: "https://spoki.com/en/channels"
language: "en"
type: channels
lastUpdated: "2026-03-19"
---

# Communication Channels

Reach your customers on their preferred channels. WhatsApp, SMS, Voice, and RCS – all unified in one powerful platform.

## Choose Your Channels

Spoki integrates all major communication channels in a single platform, powered by AI and automation.

### WhatsApp

The world's most popular messaging platform. Connect with billions of users through rich conversations, automation, and AI-powered interactions.

**Active Users**

**Key Features:**

- Rich media messages
- Product catalogs
- Automated workflows
- AI chatbots

### SMS

Universal reach with 100% device compatibility. Perfect for time-sensitive notifications, OTP, and campaigns that need guaranteed delivery.

**Reach**

**Key Features:**

- Global coverage
- High deliverability
- Bulk campaigns
- Two-way messaging

### Spoki Voice

AI-powered voice agents that handle calls 24/7. Qualify leads, schedule appointments, and provide customer support automatically.

**Availability**

**Key Features:**

- AI voice agents
- Lead qualification
- Appointment booking
- Natural conversations

### RCS

The next evolution of SMS. Rich media, interactive buttons, and verified brand identity for enhanced customer engagement.

**Engagement vs SMS**

**Key Features:**

- Rich media support
- Interactive buttons
- Brand verification
- Read receipts

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## One Platform, All Channels

Manage all your communication channels from a single dashboard. Unified analytics, shared automations, and AI-powered insights across every touchpoint.

**Platform Features:**

- Unified inbox for all channels
- Cross-channel automation workflows
- AI-powered responses on any channel
- Consistent customer experience
- Real-time analytics and reporting

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## Ready to connect with your customers?

Start reaching your audience on every channel today. Free trial, no credit card required.

**[Start Free Trial](https://spoki.com/en/book)**

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## Explore Channels

- [WhatsApp](https://spoki.com/en/whatsapp)
- [SMS](https://spoki.com/en/sms)
- [Spoki Voice](https://spoki.com/en/spoki-voice)
- [RCS](https://spoki.com/en/rcs)

