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<page lang="en" url="https://spoki.com/en/features/fallback-messages">
  <meta>
    <title>Fallback Messages</title>
    <page>features/fallback-messages</page>
    <language>en</language>
    <generated_at>2026-04-18T18:11:47.682Z</generated_at>
    <formats>
      <html>https://spoki.com/en/features/fallback-messages</html>
      <markdown>https://spoki.com/en/features/fallback-messages.md</markdown>
      <json>https://spoki.com/en/features/fallback-messages.json</json>
      <xml>https://spoki.com/en/features/fallback-messages.xml</xml>
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  </meta>
  <sections>
    <section level="1" heading="Fallback Messages">
      <text><![CDATA[**Category:** Automations

*Multi-channel fallback to ensure message delivery*

Never miss a customer again. Set up automatic fallback to SMS or other channels when WhatsApp messages can't be delivered, ensuring your communications always reach their destination.]]></text>
    </section>
    <section level="2" heading="Key Benefits">
    </section>
    <section level="3" heading="Guaranteed Delivery">
      <text><![CDATA[Messages reach customers even if WhatsApp fails]]></text>
    </section>
    <section level="3" heading="Smart Routing">
      <text><![CDATA[Automatically switch channels based on delivery status]]></text>
    </section>
    <section level="3" heading="Cost Optimization">
      <text><![CDATA[Use cheaper channels as fallback when appropriate]]></text>
    </section>
    <section level="2" heading="How It Works">
    </section>
    <section level="3" heading="Step 1: Set Up Channels">
      <text><![CDATA[Configure SMS and other channels as fallbacks]]></text>
    </section>
    <section level="3" heading="Step 2: Define Rules">
      <text><![CDATA[Set conditions for when to trigger fallback]]></text>
    </section>
    <section level="3" heading="Step 3: Auto-Deliver">
      <text><![CDATA[System automatically switches channels as needed]]></text>
    </section>
    <section level="2" heading="Related Topics">
      <text><![CDATA[fallback messages, multi-channel, backup messages, message routing

---]]></text>
    </section>
    <section level="2" heading="Ready to get started?">
      <text><![CDATA[Start your free trial today and see how this feature can transform your business.]]></text>
    </section>
  </sections>
</page>