{"meta":{"page":"features/multi-operator","language":"en","url":"https://spoki.com/en/features/multi-operator","generated_at":"2026-04-18T22:19:22.746Z","formats":{"html":"https://spoki.com/en/features/multi-operator","markdown":"https://spoki.com/en/features/multi-operator.md","json":"https://spoki.com/en/features/multi-operator.json","xml":"https://spoki.com/en/features/multi-operator.xml"}},"content":{"title":"Multi-Operator","sections":[{"heading":"Multi-Operator","level":1,"text":"**Category:** Core Features\n\n*Empower your entire team to manage WhatsApp conversations*\n\nLet your whole team handle WhatsApp conversations simultaneously. Assign conversations, set permissions, track performance, and ensure no customer message goes unanswered. Unlimited operators included in all plans."},{"heading":"Key Benefits","level":2,"text":""},{"heading":"Unlimited Operators","level":3,"text":"Add your entire team at no extra cost"},{"heading":"Smart Assignment","level":3,"text":"Auto-assign conversations based on skills or availability"},{"heading":"Team Performance","level":3,"text":"Track response times, resolution rates, and satisfaction"},{"heading":"How It Works","level":2,"text":""},{"heading":"Step 1: Invite Team Members","level":3,"text":"Add operators with email invitations and set their roles"},{"heading":"Step 2: Configure Rules","level":3,"text":"Set up auto-assignment and routing rules"},{"heading":"Step 3: Monitor & Optimize","level":3,"text":"Track team performance and optimize workload distribution"},{"heading":"Related Topics","level":2,"text":"multi operator, team chat, multiple agents, shared inbox\n\n---"},{"heading":"Ready to get started?","level":2,"text":"Start your free trial today and see how this feature can transform your business."}]}}