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<page lang="en" url="https://spoki.com/en/features/multi-operator">
  <meta>
    <title>Multi-Operator</title>
    <page>features/multi-operator</page>
    <language>en</language>
    <generated_at>2026-04-18T18:11:17.307Z</generated_at>
    <formats>
      <html>https://spoki.com/en/features/multi-operator</html>
      <markdown>https://spoki.com/en/features/multi-operator.md</markdown>
      <json>https://spoki.com/en/features/multi-operator.json</json>
      <xml>https://spoki.com/en/features/multi-operator.xml</xml>
    </formats>
  </meta>
  <sections>
    <section level="1" heading="Multi-Operator">
      <text><![CDATA[**Category:** Core Features

*Empower your entire team to manage WhatsApp conversations*

Let your whole team handle WhatsApp conversations simultaneously. Assign conversations, set permissions, track performance, and ensure no customer message goes unanswered. Unlimited operators included in all plans.]]></text>
    </section>
    <section level="2" heading="Key Benefits">
    </section>
    <section level="3" heading="Unlimited Operators">
      <text><![CDATA[Add your entire team at no extra cost]]></text>
    </section>
    <section level="3" heading="Smart Assignment">
      <text><![CDATA[Auto-assign conversations based on skills or availability]]></text>
    </section>
    <section level="3" heading="Team Performance">
      <text><![CDATA[Track response times, resolution rates, and satisfaction]]></text>
    </section>
    <section level="2" heading="How It Works">
    </section>
    <section level="3" heading="Step 1: Invite Team Members">
      <text><![CDATA[Add operators with email invitations and set their roles]]></text>
    </section>
    <section level="3" heading="Step 2: Configure Rules">
      <text><![CDATA[Set up auto-assignment and routing rules]]></text>
    </section>
    <section level="3" heading="Step 3: Monitor &amp; Optimize">
      <text><![CDATA[Track team performance and optimize workload distribution]]></text>
    </section>
    <section level="2" heading="Related Topics">
      <text><![CDATA[multi operator, team chat, multiple agents, shared inbox

---]]></text>
    </section>
    <section level="2" heading="Ready to get started?">
      <text><![CDATA[Start your free trial today and see how this feature can transform your business.]]></text>
    </section>
  </sections>
</page>