Transform the way you communicate with your customers in Marketing, Sales and Support activities.

Settings > Developer > API Access; 3. Copy the values and enter them in the “Settings” section at the top of the same page and press “Save”. 4. Go to the details of a contact or offer where you will find a section dedicated to the WhatsApp chat; 5. Spoki will identify the contact via email or phone number. If it does not already exist on Spoki, you can start a new chat without leaving ActiveCampaign. Who can access the chat in ActiveCampaign? Normally Spoki looks for the user with the same email used in ActiveCampaign; if a user with the same email does not exist in Spoki, then they will not be able to access the chat. 1. Activate this integration in the upper right corner; 2. Go to ActiveCampaign > Settings > Developer > API Access; 3. Copy the values and enter them in the “Settings” section at the top of the same page and press “Save”. 4. Go to the details of a contact or offer where you will find a section dedicated to the WhatsApp chat; 5. Spoki will identify the contact via email or phone number. If it does not already exist on Spoki, you can start a new chat without leaving ActiveCampaign.]]>

Users and Roles > Add; 2. Role: Chat Manager; User Type: Service User; Name: ActiveCampaign; 3. Click on "Add"; 4. Now all users who have access to the "Contact" or "Opportunity in ActiveCampaign" detail will be able to use the chat.]]>

Settings > Developer > API Access; 3. Copy the values and enter them in the 'Settings' section at the top of this page. Click 'Save'. 4. Create a new automation or select an existing one; 5. Click on 'Your automated action' in ActiveCampaign; 6. Save the automation and copy the Step ID shown in the ActiveCampaign step;]]>

ActiveCampaign; 3. Click on Add Trigger > App > Spoki Automations > Spoki Automation created; 4. Click on 'Segment Spoki Automations'; 5. Add Step ID as a condition | Is | paste the Step ID copied earlier; 6. Press 'Save'.]]>