---
title: Supercharge Your CRM with **Go High Level** + WhatsApp
language: en
page: integrations/gohighlevel
url: https://spoki.com/en/integrations/gohighlevel
generated_at: 2026-03-19T05:18:18.363Z
format: LLM-friendly Markdown
version: 1.0.0
---

# Supercharge Your CRM with **Go High Level** + WhatsApp

Turn every CRM event into a WhatsApp conversation. Trigger campaigns from GHL workflows - form submissions, pipeline changes, campaign actions - and sync data back for a complete bi-directional integration.

**INTEGRATION**

## Why **Go High Level** + Spoki is a powerhouse combo

Bridge your CRM and WhatsApp in real time. Trigger personalized campaigns from GHL events and sync data bi-directionally - zero manual work.

### Real-time Webhook Triggers

Go High Level workflows instantly trigger your WhatsApp automations via webhooks. When a form is submitted, a deal stage changes, or a tag is applied, your WhatsApp campaign starts immediately.

### Bi-directional Data Sync

Combine the GHL Trigger (GHL → Spoki) with the GHL Integration Step (Spoki → GHL) for full two-way workflows. Sync contacts, opportunities, tags, and custom fields in both directions.

### Complete CRM Integration

Leverage Go High Level's comprehensive CRM - pipelines, campaigns, automations, calendars - connected to WhatsApp messaging. Track the entire customer journey from lead capture to conversion.

## How the GHL Trigger powers your automation

The Go High Level Trigger is the starting point of your automation in Spoki. When configured events occur in Go High Level (such as form submissions, deal stage changes, or tag assignments), GHL sends a webhook to Spoki, which then initiates your WhatsApp automation flow.

### How it works

1. **Configure Trigger**: In Spoki, create a new automation and select Go High Level as the trigger. Copy the generated webhook URL.
2. **Set Up GHL Workflow**: In Go High Level, create a workflow with an HTTP/webhook action pointing to the Spoki webhook URL. Map contact fields (phone, name, email, custom fields).
3. **Launch Automation**: When GHL events fire, they trigger your WhatsApp automation, sending personalized messages to contacts in real time.

## Understanding the GHL Automation Flow

Go High Level integrates with Spoki in two directions. Understand when to use the Trigger (GHL → Spoki) vs. the Integration Step (Spoki → GHL) to build complete workflows.

**The Trigger**: To send data from Spoki back to Go High Level, add a **Go High Level Integration Step** inside your Spoki automation. Configure the GHL webhook URL and Spoki will send contact data, custom fields, and automation details to trigger GHL workflows, create contacts, and start campaigns.

**The Step Event**: This is where Go High Level acts as the **trigger**. When events occur in GHL (form submissions, deal stage changes, tag assignments, calendar bookings), GHL sends a webhook to Spoki, launching your WhatsApp automation flow.

## What This Is & Is Not

✅ **Go High Level → Spoki**: Use the Go High Level Trigger to start Spoki automations when GHL workflows fire. When events occur in Go High Level (like form submissions, deal stage changes, or tag assignments), GHL sends a webhook to Spoki, which then launches your WhatsApp automation flow.

❌ **Spoki → Go High Level**: Use the Go High Level Integration Step inside your Spoki automation to send contact data, create opportunities, trigger campaigns, and sync information back to Go High Level via webhook.

## Use Cases

- **Form Submissions**: Trigger WhatsApp messages when a contact submits a GHL form or landing page.
- **Pipeline Changes**: Send WhatsApp notifications when a deal moves to a specific stage in your GHL pipeline.
- **Campaign Events**: Start Spoki automations when contacts enter or exit GHL campaigns and sequences.
- **CRM Updates**: Run WhatsApp flows when contact data, tags, or opportunity fields change in GHL.

## What agencies & sales teams are saying

> "We can now trigger WhatsApp campaigns directly from GHL events across all our client accounts. Lead response times dropped from hours to seconds." - Marketing Agencies

> "Connecting Go High Level to WhatsApp lets us send instant follow-ups when deals move stages. Our close rate increased significantly since we added WhatsApp to the pipeline." - Sales Teams

### Why This Matters

Go High Level is the all-in-one CRM and marketing platform used by thousands of agencies and businesses. By connecting it to WhatsApp via Spoki, you unlock the most personal and responsive communication channel - triggered by the same CRM events you already manage.

## Frequently Asked Questions

**What's the difference between the Go High Level Trigger and the Go High Level Integration Step?**

The Go High Level Trigger (GHL → Spoki) starts a Spoki automation when a GHL workflow sends data via webhook. The Go High Level Integration Step (Spoki → GHL) sends data from Spoki to a GHL webhook when an automation runs. Use both for complete bi-directional integration.

**How does the Go High Level trigger work?**

Go High Level sends a webhook to Spoki when configured events occur (like form submissions, deal stage changes, or tag assignments). This webhook triggers your WhatsApp automation in Spoki, starting the flow you've configured.

**Do I need to configure Go High Level separately?**

Yes. In Go High Level, you need to create a workflow with a webhook action that sends an HTTP POST to the Spoki webhook URL. The URL is provided when you configure Go High Level as the trigger in your Spoki automation.

**What data can I send from GHL to Spoki?**

You can send any data available in your GHL workflow: contact phone (required, E.164 format), first name, last name, email, and custom fields. Map your GHL workflow fields to the JSON payload that Spoki expects.

**What if the contact phone is not in Spoki?**

Behavior depends on your Spoki configuration: Spoki may create a new contact or reject the trigger. Ensure the phone number is in E.164 format and that your Spoki settings allow contact creation from this trigger if needed.

**Can one GHL workflow trigger multiple Spoki automations?**

Each Spoki automation has its own webhook URL. To trigger multiple automations from one GHL workflow, add multiple HTTP/webhook actions in your GHL workflow, each pointing to a different Spoki automation webhook URL.

**Is there a delay between the GHL event and the WhatsApp message?**

The delay is typically minimal - just a few seconds. The exact timing depends on GHL's webhook delivery speed and Spoki's processing time. For most use cases, messages are sent almost instantly after the trigger event.

**Can I use Go High Level subaccounts?**

Yes. Each GHL subaccount can have its own webhook integrations with Spoki. Use the appropriate webhook URL for each subaccount and test each connection separately.

**Can I send data back from Spoki to Go High Level?**

Yes. Use the Go High Level Integration Step inside your Spoki automation. It sends contact data, custom fields, and automation details via webhook to a GHL workflow, enabling bi-directional data flow.

**What happens if the webhook fails?**

If the webhook fails (network error, GHL workflow error, etc.), the automation step is marked as failed. Check the automation execution logs in Spoki for details, and review webhook logs in Go High Level for errors. Use GHL's retry logic when available.

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