FOR E-COMMERCE & RETAILThe solution for online stores and physical retail that want to scale customer engagement on WhatsApp
Every conversation sells.
From promo to repurchase.
MARKETING – SALES – SUPPORT
“The customer chooses who answers first. Are you there?”
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Is this your current situation?
- Drastic decline in email open and click rates
- Using WhatsApp manually or unofficially (risk of ban)
- High cart abandonment rate with no recovery strategy
- Customer support costs growing faster than sales
- Fragmented tools: one for campaigns, one for support, one for notifications
The retail that never sleeps
Every moment you don't talk to a customer, someone else does.
The promo not sent, the question left unanswered, the follow-up forgotten—these are all open doors for competitors. With Spoki, you unify marketing, sales, and support into one continuous conversation.
Recover Abandoned Carts
Automated WhatsApp messages to bring customers back before they forget. Native integration with Shopify, WooCommerce, Magento, Prestashop.
Massive Promo Campaigns
Send promotional messages to thousands of contacts via WhatsApp, then let automation handle responses and follow-ups.
AI Agents 24/7
Answer questions, guide purchases, manage order tracking. Fully customizable AI agents in your brand's tone, in all languages.
Order & Shipping Tracking
Keep customers informed automatically. Reduce support tickets and build trust that leads to repurchase.
AI Agents that sell and assist for you
Your smartest team member. Available 24/7.
Your Digital Salesperson
Guide customers from the first conversation to checkout. Recommend products, check stock availability, answer pre-purchase questions, and close sales—even while you sleep.
Smart Customer Support
Provide instant, intelligent responses to customer queries. Handle order tracking, returns, FAQs, and support tickets 24/7 in your brand's tone and any language.
Over 4,000 businesses are already growing with Spoki
No credit card required
30-day money back guaranteeTry Spoki Free
All channels in one platform
WhatsApp, SMS, Voice. Track campaign performance, automate flows, and maintain consistent customer experience.
Rich, real-time chats via the official Business API.
SMS
Notifications and two-way conversations.
Voice
AI-powered calls for reminders and follow-ups.
Why 4,000+ businesses choose Spoki
- Official WhatsApp Business API partner – no risk of ban
- Unlimited operators and automations in every plan
- Setup in 24 hours with dedicated onboarding support
- 23x average ROI for retail & e-commerce clients
- One platform for marketing, sales, and customer care
Native integrations with your stack
Connect seamlessly with +4,000 systems and tools
Every unanswered message is a gift to your competition
Start your free trial today. 50€ free credit. No credit card required.
Start your free trial
50€ FREE CREDIT • NO CREDIT CARD