Modernize Public Service Communication 
WhatsApp
NOTIFICATIONS – SERVICES – CITIZEN SUPPORT
Connect with citizens through instant, accessible WhatsApp communication for public services and government updates.
Message
Open Rate
Citizen
Reach
Return on
Investment
Service
Efficiency
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Trusted by +4,500 businesses
How Public Services Use WhatsApp with Spoki
Public Announcements
Broadcast important updates to citizens instantly.
Service Notifications
Send reminders for renewals, deadlines, and appointments.
Emergency Alerts
Deliver critical safety information rapidly.
Appointment Booking
Allow citizens to book appointments for services.
Service Information
Answer common questions about public services.
Feedback Collection
Gather citizen feedback to improve services.
Make WhatsApp Your Citizen Communication Channel
WhatsApp is the most used communication channel by your customers and it's on this channel that companies today must develop their business.
Here's what public service organizations achieve with Spoki:
- •Send WhatsApp Campaigns with multiple, massive and unlimited WhatsApp Messages
- •Automate and Schedule WhatsApp messages
- •Integrate WhatsApp with E-commerce, CRM, management systems and over 4,000 Marketing software
- •Create WhatsApp Chatbots and automatic responders
- •Manage WhatsApp chats 24/7 with the help of Artificial Intelligence
- •Manage Customer Support and Sales with a WhatsApp CRM
100+ Government Agencies are serving citizens better with Spoki
Key Features for Public Service
Secure Messaging
End-to-end encryption for sensitive communications.
Multi-Language
Communicate with citizens in their preferred language.
Compliance Ready
Full audit trails and data protection compliance.
System Integration
Connect with existing government systems.
The WhatsApp Platform for Public Service
Spoki helps government agencies, municipalities, and public service organizations deliver accessible, efficient citizen communication.
AI Citizen Support Assistant
Let AI handle common inquiries, guide citizens through services, and provide 24/7 support - improving service accessibility.
Connect WhatsApp with your
Government Systems
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