---
title: WhatsApp Marketing for Telco & Telecommunications | Spoki
language: en
page: landing-registration/telco
url: https://spoki.com/en/landing-registration/telco
generated_at: 2026-03-19T05:18:52.619Z
format: LLM-friendly Markdown
version: 1.0.0
---

# Elevate Telco Customer Experience with WhatsApp

Transform telecom customer experience with Spoki. Automate billing notifications, service updates, and customer support through WhatsApp for telco providers.

## CUSTOMER SERVICE – BILLING – SUPPORT

Connect with subscribers through instant service notifications, billing updates, and real-time customer support on WhatsApp.

## How Telco Companies Use WhatsApp with Spoki

### 📱 Service Activation

Instant notifications for service activation and plan changes.

### 💰 Billing Notifications

Automated billing alerts and payment reminders.

### 🔧 Technical Support

Real-time troubleshooting and network issue updates.

### 📊 Usage Alerts

Data usage notifications and roaming alerts.

### 🎁 Upselling & Offers

Personalized plan upgrades and exclusive offers.

### 💬 24/7 Customer Care

Instant support for account and service inquiries.

## Key Features for Telco

### 🤖 AI Customer Assistant

Automated responses for common telco queries.

### 📞 Omnichannel Support

Integrate WhatsApp with your CRM and support systems.

### 🎯 Customer Segmentation

Target subscribers by plan, usage, and preferences.

### 📈 Performance Analytics

Track support metrics and customer satisfaction.

## Make WhatsApp Your Telco Service Channel

Here's what telecommunications companies achieve with Spoki:

## The WhatsApp Platform for Telecommunications

Spoki helps telco operators deliver exceptional customer service, reduce support costs, and increase customer satisfaction through WhatsApp.

## AI Support Agent for Your Telco

Let AI handle billing inquiries, plan recommendations, and technical support - providing instant assistance to subscribers 24/7.

## Connect WhatsApp with your Telco CRM & Billing Systems

## 150+ Telco Providers

are serving customers with Spoki

## Statistics

- **Message Open Rate**: 98%
- **Customer Satisfaction**: +65%
- **Support Costs**: -40%
- **Query Resolution**: +52%

## Start serving your subscribers better today

