---
title: Automate sales, delight customers and drive growth
language: en
page: privacy-policy
url: "https://spoki.com/en/privacy-policy"
generatedAt: "2026-03-19T05:18:20.306Z"
description: with
category: homepage
version: 1.0.0
---

# Automate sales, delight customers and drive growth

with

**Action:** Black Friday Promo

## Marketing

### The future

### is conversational

### on

WhatsApp

Traditional CRMs were built for data.

Spoki is built for conversations powered by AI and designed to turn WhatsApp interactions into business growth.

Start for free

Tech Partners

#### Chat

Lead captured via Meta

Spoki integration

Hi Marco! 👋 New styles just dropped. Ready to refresh your wardrobe? ✨

Jackets

Pants

Jackets 🧥

Identify

customer desire

instantly

and turn interest into action.

Sales AI Agent

To place your order, I just need a few details.

What's your full name, email address and phone number?

Sure!

Name:

Email:

Phone:

Perfect, thank you! ✅

Your jacket order is now confirmed. 🎉

## Sales

### From CRM to

CEM

### A new era of customer engagement.

Conversations reveal intent, emotions, and timing.

With CEM, every WhatsApp message becomes an opportunity

understood by AI and connected across your entire customer journey.

See case studies

#### Chat

I've added 🧥 this Jacket to your cart.

Ready to complete your purchase?

Confirm order

✔️ Confirm order

Checkout conversion

boosted by automation

1 item

Add more

Jacket

Subtotal

By continuing, you agree to share your cart, profile name and phone number with business so it can confirm your order and total price, including any taxes, fees and discounts

Place order

Perfect! You can finalize your payment securely through this link. 🔐✨

Pay via Pay Pal

Just completed the payment

All set!

Your order is confirmed! 🎉

Get ready to receive your new jacket

Reduce abandoned purchases

with smart,

AI-driven

reminders.

## Support

AI

### that understands

### your customers

### and helps you succeed your goals

Spoki analyzes conversational signals

like sentiment, purchase readiness and context, helping your business act at the perfect moment.

See integrations

See our plans

#### Chat

My order is

delayed.

What can I do?

Sentiment analysis detected →

Frustration

AI-enabled ticket

creation

I've opened a

support ticket

for you. 🎫

We'll keep you updated.

If you want,

we can call you

now and sort this out faster. 📞

Yes, please

call me.

Incoming voice call

Answer

Boost customer trust with

real-time voice assistance.

Voice call completed.

Your issue is now resolved.

## Features Overview

### Spoki automates communication with your customers

#### Features

- Marketing
- Sales
- Customer Support
- Payments on WhatsApp

Meta Business Partner Badge

## Live Chat

### Live chat

### Instant support, multi-operator management, happy customers.

Try spoki live chat for free

#### Team Members

- Marco - Customer Service
- Sara - Sales Manager
- Miriam - Marketing Manager

## Integrations

200+ INTEGRATIONS

### Connect Your Entire Stack

### Plug Spoki into the tools you already use. Automate workflows across your entire tech stack.

Discover All Integrations

#### Flow

**WhatsApp Message**

**AI Agent**

**Spoki Orchestrator**

**Salesforce**

**Shopify**

## WhatsApp vs Email

### WhatsApp vs. Email

WhatsApp

Email

Preferred

9.8x Better Overall

#### Comparison Data


## Statistics

### Trusted by businesses worldwide

### We are proud to partner with companies of all sizes.

The reasons are clear

Open Rate

Interaction Rate

Sales

Awareness

Consideration

Conversion

## Trusted By

Some of our 2500 customers

#### Logos

Macingo

Skon

Tuacar

Doppelganger

Unipegaso

## FAQ

**What is Spoki?**

**Spoki** is a comprehensive **WhatsApp Business API platform** that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.

With Spoki, you can:

• **Automate communications**: Send automated messages, create chatbots, and set up intelligent workflows

• **Manage customer support**: Multi-operator team management with ticketing system and conversation routing

• **Increase sales**: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp

• **Marketing campaigns**: Send bulk messages to thousands of contacts with personalized templates

• **AI-powered features**: Leverage artificial intelligence to automate responses and qualify leads 24/7

• **Integrate with your tools**: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools

Spoki is an **official Meta Tech Partner**, guaranteeing reliability, security, and access to all official WhatsApp Business API features.

**How does the WhatsApp Business API work?**

The **WhatsApp Business App** and the **WhatsApp Business API** (used by Spoki) are two completely different solutions designed for different business needs:

**WhatsApp Business App:**
• Designed for small businesses and sole proprietors
• Manual message management
• Limited to 5 devices simultaneously
• Maximum 256 contacts per broadcast
• No automation capabilities
• Free but with significant limitations
• No CRM or integration support

**WhatsApp Business API (Spoki):**
• Designed for medium to large businesses
• **Unlimited operators**: Your entire team can manage conversations simultaneously
• **Unlimited broadcasts**: Send messages to thousands of contacts
• **Advanced automation**: Chatbots, automatic responses, intelligent workflows
• **CRM integration**: Connect with your existing tools (HubSpot, Salesforce, etc.)
• **Analytics & reporting**: Detailed statistics on your communications
• **No ban risk**: Official API approved by Meta for bulk messaging
• **Cloud-based**: No need to keep a phone connected
• **Multi-channel**: Integrate WhatsApp with SMS, Voice, and other channels

**How much does a Spoki subscription cost?**

We have different plans suitable for various needs. Visit the Pricing page for updated details.

**Is there a free trial?**

Yes, Spoki usually offers a trial period or a free plan to test the platform.

**Can I integrate Spoki with other tools?**

Spoki integrates with **thousands of platforms** through native integrations, Zapier, Make (Integromat), and Webhooks.

**Native Integrations:**

• **E-commerce**: Shopify, WooCommerce, PrestaShop, Magento

• **CRM**: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign

• **Marketing**: Mailchimp, Google Sheets

• **Payment**: Stripe, PayPal

• **Support**: Zendesk

**Via Zapier/Make:**

Connect to **4,000+ platforms** including:
• Google Workspace (Sheets, Calendar, Drive)
• Microsoft Office 365
• Slack, Trello, Asana
• WordPress, Webflow
• Custom apps via API

**Webhooks & API:**

Full REST API for developers to build custom integrations.

## Frequently Asked Questions

---

## About Spoki

Use Spoki's simple, fast and intuitive platform to drive conversions, automate tasks and grow your business.

### Solutions

- Marketing
- Sales
- Customer Care
- Developers

### Special Programs

- Agencies
- Affiliation
- Reseller
- Start up

### Quick Links

- [Features](https://spoki.com/en/features)
- [Pricing](https://spoki.com/en/pricing)
- [About](https://spoki.com/en/about)
- [FAQ](https://spoki.com/en/faq)
- [Blog](https://spoki.com/en/blog)
- [Case Studies](https://spoki.com/en/case-studies)
- [Integrations](https://spoki.com/en/integrations)

© 2026 Spoki. All rights reserved.
