{"meta":{"page":"software-vendors","language":"en","url":"https://spoki.com/en/software-vendors","generated_at":"2026-04-18T22:20:58.803Z","formats":{"html":"https://spoki.com/en/software-vendors","markdown":"https://spoki.com/en/software-vendors.md","json":"https://spoki.com/en/software-vendors.json","xml":"https://spoki.com/en/software-vendors.xml"}},"content":{"title":"Integrate WhatsApp into your software. Your customers will thank you.","sections":[{"heading":"Integrate WhatsApp into your software. Your customers will thank you.","level":1,"text":"**Software Vendor Program**\n\nYou're a software company wanting to offer WhatsApp to your customers without building everything from scratch? With Spoki's APIs you integrate in weeks, go white-label and generate recurring revenue share. Your product becomes more complete. Your customers happier.\n\n- API + SDK: integration in 2-4 weeks\n- Full white-label — your brand, always\n- Recurring revenue share on every activated customer"},{"heading":"How it works: from application to go-live","level":2,"text":"Four steps to integrate WhatsApp into your platform and start generating value for your customers."},{"heading":"01. Application and evaluation","level":3,"text":"Fill out the form below, tell us about your platform and customers. We evaluate technical and commercial fit in under 48 hours. No commitment."},{"heading":"02. Technical onboarding","level":3,"text":"Access to sandbox, complete API documentation, SDKs and a dedicated technical partner manager. We guide you to your first working API call."},{"heading":"03. Development and testing","level":3,"text":"Build the integration with ongoing support. Dedicated staging environment, code review on request, pair programming sessions with our team."},{"heading":"04. Go-live and first customer","level":3,"text":"Production launch, first customer activation together and joint go-to-market planning. From here, we scale."},{"heading":"Why become a Spoki Vendor Partner","level":2,"text":"Not just a technical integration: a product, revenue and positioning advantage.\n\n- **Ready APIs, clear documentation**: RESTful APIs, real-time webhooks and SDKs for popular languages. Your dev team integrates in days, not months. And if they get stuck, our tech team is there.\n- **White-label: WhatsApp under your brand**: Your customers will never see the name \"Spoki\". Offer WhatsApp as a native feature of your platform — dedicated domain, custom UI, your logo everywhere.\n- **Recurring revenue share**: Every customer activating WhatsApp from your platform generates recurring revenue for you. More active users, more earnings. No additional fixed costs.\n- **Time-to-market? Weeks, not months**: You don't need to build WhatsApp infrastructure from scratch (and trust us, you don't want to). Spoki is ready: you integrate, your customers launch immediately.\n- **Compliance? We handle it**: Spoki is an official Meta Business Partner. GDPR, opt-in, enterprise-grade infrastructure — all handled. You focus on product, we handle compliance.\n- **A dedicated technical partner manager**: Not an anonymous ticket: a dedicated person for your team. Assisted onboarding, custom docs, direct Slack channel. Real answers, not bots.\n- **Immediate competitive advantage**: Your competitors don't have WhatsApp built in? Now your software does. In negotiations, it's a difference that stands out (and closes deals).\n- **Co-marketing and joint visibility**: Joint case studies, co-branded webinars, space in our integration marketplace. You're not just a vendor: you're a partner. And it shows."},{"heading":"What you can offer your customers","level":2,"text":"By integrating Spoki into your platform, you enable WhatsApp features your customers can activate with a click. No complex setup, no extra support from you. Here's what becomes possible:"},{"heading":"Embed WhatsApp channel in your software","level":3,"text":"Your users send and receive WhatsApp messages without leaving your platform. A smooth experience, as if you built it yourself."},{"heading":"Pre-configured WhatsApp automations","level":3,"text":"Offer your customers ready automation templates: reminders, follow-ups, confirmations, transactional notifications. They activate with a click, you earn."},{"heading":"Analytics dashboard for your users","level":3,"text":"Expose WhatsApp metrics (messages sent, open rate, conversions) directly in your UI. Concrete data that justifies the service cost."},{"heading":"Multi-account and multi-tenant management","level":3,"text":"Each of your customers has their own isolated WhatsApp environment, manageable from your platform. Scalable from 10 to 10,000 accounts."},{"heading":"Total white-label","level":3,"text":"No Spoki reference visible to your end customers. The WhatsApp channel is \"yours\" in every way — brand, domain, interface."},{"heading":"Concrete use cases","level":2,"text":""},{"heading":"1. CRM adding WhatsApp communication","level":3,"text":"**Action**: Integrates Spoki APIs to send messages, automations and templates directly from the CRM pipeline. Sales reps write to leads on WhatsApp without leaving the software.\n\n**Outcome**: CRM customers see WhatsApp as a native feature. Channel adoption rate: up to 40% in the first 3 months (real example from one of our vendor partners)."},{"heading":"2. E-commerce platform: abandoned cart recovery","level":3,"text":"**Action**: Embeds the Spoki module to send automatic WhatsApp reminders to end customers. Merchant-customizable templates, zero technical setup on the user side.\n\n**Outcome**: Merchants activating WhatsApp recover 15-25% of abandoned carts on average (indicative, varies by industry and average order value)."},{"heading":"3. Booking software: no-show reduction","level":3,"text":"**Action**: Integrates WhatsApp reminders with interactive appointment confirmation via Spoki API. End customer replies \"Yes\" or \"No\" with a tap.\n\n**Outcome**: No-show reduction up to 35%. Software customers offer a more professional service and reduce calendar gaps."},{"heading":"4. HR/training platform: real-time notifications","level":3,"text":"**Action**: Uses Spoki APIs to send WhatsApp notifications for deadlines, training updates and internal communications. Open rates emails can only dream of.\n\n**Outcome**: Notification read rate above 90% compared to 20-30% for traditional emails (industry benchmark). Fewer reminders, more participation."},{"heading":"5. Restaurant/retail management software","level":3,"text":"**Action**: Integrates WhatsApp for order confirmations, pickup notifications, personalized promotions and loyalty programs — all from the customer's same platform.\n\n**Outcome**: Reorder rate increase up to 20% thanks to timely and personalized WhatsApp communications (real example)."},{"heading":"How to pitch it to your customers","level":2,"text":"Ready phrases you can use in your marketing and negotiations:\n\n**For your feature page:**\n\n> \"Reach your customers on WhatsApp, directly from our platform. Send reminders, confirmations and promotions with one click — no installation needed.\"\n\n**For a sales demo:**\n\n> \"Unlike competitors, our software has WhatsApp natively integrated. Your messages have a 98% open rate — versus 20% for emails. Now that's a difference.\"\n\n**For a specific use case:**\n\n> \"Activate cart recovery via WhatsApp and recover up to 25% of abandoned orders — it's already in the platform, just press a button.\""},{"heading":"Is this the right program for you?","level":2,"text":""},{"heading":"It's for you if...","level":3,"text":"- ✅ You have an active software product with paying customers\n- ✅ Your software handles communication with end users (CRM, e-commerce, booking, management, etc.)\n- ✅ You have a technical team capable of working with REST APIs\n- ✅ You want to add WhatsApp as a native channel in your platform\n- ✅ You think long-term: a product partnership, not a one-time integration"},{"heading":"It's not for you if...","level":3,"text":"- ❌ You just want an affiliate link to earn commissions (→ check the Affiliate program)\n- ❌ You want to resell Spoki as a standalone platform (→ check the Reseller program)\n- ❌ You don't have a software product on the market yet\n- ❌ You're looking for an integration for a single enterprise client (→ check the System Integrator program)\n\n---"},{"heading":"Your software + WhatsApp = the product your customers have been waiting for","level":2,"text":"Join the software vendors who already integrated Spoki. Ready APIs, white-label included, dedicated technical support. The integration is simpler than you think.\n\n- Guaranteed response within 48 business hours\n- No commitment — it's an initial evaluation"}]}}