# Integrate WhatsApp into your software. Your customers will thank you.

**Software Vendor Program**

You're a software company wanting to offer WhatsApp to your customers without building everything from scratch? With Spoki's APIs you integrate in weeks, go white-label and generate recurring revenue share. Your product becomes more complete. Your customers happier.

- API + SDK: integration in 2-4 weeks
- Full white-label — your brand, always
- Recurring revenue share on every activated customer

## How it works: from application to go-live

Four steps to integrate WhatsApp into your platform and start generating value for your customers.

### 01. Application and evaluation

Fill out the form below, tell us about your platform and customers. We evaluate technical and commercial fit in under 48 hours. No commitment.

### 02. Technical onboarding

Access to sandbox, complete API documentation, SDKs and a dedicated technical partner manager. We guide you to your first working API call.

### 03. Development and testing

Build the integration with ongoing support. Dedicated staging environment, code review on request, pair programming sessions with our team.

### 04. Go-live and first customer

Production launch, first customer activation together and joint go-to-market planning. From here, we scale.

## Why become a Spoki Vendor Partner

Not just a technical integration: a product, revenue and positioning advantage.

- **Ready APIs, clear documentation**: RESTful APIs, real-time webhooks and SDKs for popular languages. Your dev team integrates in days, not months. And if they get stuck, our tech team is there.
- **White-label: WhatsApp under your brand**: Your customers will never see the name "Spoki". Offer WhatsApp as a native feature of your platform — dedicated domain, custom UI, your logo everywhere.
- **Recurring revenue share**: Every customer activating WhatsApp from your platform generates recurring revenue for you. More active users, more earnings. No additional fixed costs.
- **Time-to-market? Weeks, not months**: You don't need to build WhatsApp infrastructure from scratch (and trust us, you don't want to). Spoki is ready: you integrate, your customers launch immediately.
- **Compliance? We handle it**: Spoki is an official Meta Business Partner. GDPR, opt-in, enterprise-grade infrastructure — all handled. You focus on product, we handle compliance.
- **A dedicated technical partner manager**: Not an anonymous ticket: a dedicated person for your team. Assisted onboarding, custom docs, direct Slack channel. Real answers, not bots.
- **Immediate competitive advantage**: Your competitors don't have WhatsApp built in? Now your software does. In negotiations, it's a difference that stands out (and closes deals).
- **Co-marketing and joint visibility**: Joint case studies, co-branded webinars, space in our integration marketplace. You're not just a vendor: you're a partner. And it shows.

## What you can offer your customers

By integrating Spoki into your platform, you enable WhatsApp features your customers can activate with a click. No complex setup, no extra support from you. Here's what becomes possible:

### Embed WhatsApp channel in your software

Your users send and receive WhatsApp messages without leaving your platform. A smooth experience, as if you built it yourself.

### Pre-configured WhatsApp automations

Offer your customers ready automation templates: reminders, follow-ups, confirmations, transactional notifications. They activate with a click, you earn.

### Analytics dashboard for your users

Expose WhatsApp metrics (messages sent, open rate, conversions) directly in your UI. Concrete data that justifies the service cost.

### Multi-account and multi-tenant management

Each of your customers has their own isolated WhatsApp environment, manageable from your platform. Scalable from 10 to 10,000 accounts.

### Total white-label

No Spoki reference visible to your end customers. The WhatsApp channel is "yours" in every way — brand, domain, interface.

## Concrete use cases

### 1. CRM adding WhatsApp communication

**Action**: Integrates Spoki APIs to send messages, automations and templates directly from the CRM pipeline. Sales reps write to leads on WhatsApp without leaving the software.

**Outcome**: CRM customers see WhatsApp as a native feature. Channel adoption rate: up to 40% in the first 3 months (real example from one of our vendor partners).

### 2. E-commerce platform: abandoned cart recovery

**Action**: Embeds the Spoki module to send automatic WhatsApp reminders to end customers. Merchant-customizable templates, zero technical setup on the user side.

**Outcome**: Merchants activating WhatsApp recover 15-25% of abandoned carts on average (indicative, varies by industry and average order value).

### 3. Booking software: no-show reduction

**Action**: Integrates WhatsApp reminders with interactive appointment confirmation via Spoki API. End customer replies "Yes" or "No" with a tap.

**Outcome**: No-show reduction up to 35%. Software customers offer a more professional service and reduce calendar gaps.

### 4. HR/training platform: real-time notifications

**Action**: Uses Spoki APIs to send WhatsApp notifications for deadlines, training updates and internal communications. Open rates emails can only dream of.

**Outcome**: Notification read rate above 90% compared to 20-30% for traditional emails (industry benchmark). Fewer reminders, more participation.

### 5. Restaurant/retail management software

**Action**: Integrates WhatsApp for order confirmations, pickup notifications, personalized promotions and loyalty programs — all from the customer's same platform.

**Outcome**: Reorder rate increase up to 20% thanks to timely and personalized WhatsApp communications (real example).

## How to pitch it to your customers

Ready phrases you can use in your marketing and negotiations:

**For your feature page:**

> "Reach your customers on WhatsApp, directly from our platform. Send reminders, confirmations and promotions with one click — no installation needed."

**For a sales demo:**

> "Unlike competitors, our software has WhatsApp natively integrated. Your messages have a 98% open rate — versus 20% for emails. Now that's a difference."

**For a specific use case:**

> "Activate cart recovery via WhatsApp and recover up to 25% of abandoned orders — it's already in the platform, just press a button."

## Is this the right program for you?

### It's for you if...

- ✅ You have an active software product with paying customers
- ✅ Your software handles communication with end users (CRM, e-commerce, booking, management, etc.)
- ✅ You have a technical team capable of working with REST APIs
- ✅ You want to add WhatsApp as a native channel in your platform
- ✅ You think long-term: a product partnership, not a one-time integration

### It's not for you if...

- ❌ You just want an affiliate link to earn commissions (→ check the Affiliate program)
- ❌ You want to resell Spoki as a standalone platform (→ check the Reseller program)
- ❌ You don't have a software product on the market yet
- ❌ You're looking for an integration for a single enterprise client (→ check the System Integrator program)

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## Your software + WhatsApp = the product your customers have been waiting for

Join the software vendors who already integrated Spoki. Ready APIs, white-label included, dedicated technical support. The integration is simpler than you think.

- Guaranteed response within 48 business hours
- No commitment — it's an initial evaluation

