Spoki vs. Landbot.io: Why E-commerce Needs WhatsApp-First

90 days ago.” - **Template Creation:** You create a WhatsApp Template Message: *“Hi {{name}}, we miss you! It’s been a while. Here is a 10% discount for your next order valid for 24 hours. Code: WELCOMEBACK.”* - **Automation:** You schedule the broadcast. - **Handling Replies:** If a customer replies asking, “Does this apply to sale items?”, Spoki can route this message to a human agent or trigger an automated FAQ response immediately. - **Conversion Tracking:** You track exactly how many users clicked the link and redeemed the coupon. This workflow is seamless in Spoki because the platform combines CRM features with messaging automation. In a tool like Landbot, managing the outbound broadcast and segmentation usually requires complex third-party setups or manual CSV uploads.]]>