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Zoko","href":"/en/spoki-alternatives"}]},{"id":"landing-pages","title":"Landing Pages","items":[{"name":"Book AI call","href":"/en/book-ai-call"},{"name":"Contact","href":"/en/contact"},{"name":"Registration","href":"/en/landing-registration"},{"name":"Book a demo","href":"/en/calendar"},{"name":"Screening (Calendly)","href":"/en/landing-screening-calendly"},{"name":"NPS survey","href":"/en/nps"},{"name":"Register with Google","href":"/en/register-with-google"},{"name":"Register with social","href":"/en/register-with-social"},{"name":"SMS registration","href":"/en/sms-registration"},{"name":"Squeeze page","href":"/en/squeeze"},{"name":"WhatsApp Simulator ADV","href":"/en/whatsapp-simulator-adv"},{"name":"Spoki test the chat","href":"/en/spoki-test-the-chat"},{"name":"Spoki Voice customer care","href":"/en/spoki-voice-customer-care"},{"name":"Spoki Voice lead qualification","href":"/en/spoki-voice-lead-qualification"},{"name":"Spoki test channel","href":"/en/spoki-test-channel-registering-with-google"},{"name":"ROI calculator PDF","href":"/en/roi-calculator-pdf"}]}],"meta":{"company":"NextAI Srl","contact":{"email":"info@spoki.com","supportEmail":"support@spoki.com","phone":"+39 351 54 95 135"},"legal":{"legalEntity":"NextAI Srl","vat":"IT02717930743","address":"Viale Francia snc, 72019 San Vito dei Normanni (BR), Italy"},"socials":[{"name":"Facebook","href":"https://www.facebook.com/spokiapp","external":true},{"name":"Instagram","href":"https://www.instagram.com/spokiapp","external":true},{"name":"LinkedIn","href":"https://www.linkedin.com/company/spokiapp","external":true},{"name":"TikTok","href":"https://www.tiktok.com/@spokiapp","external":true},{"name":"YouTube","href":"https://www.youtube.com/@spoki-app","external":true},{"name":"X (Twitter)","href":"https://x.com/spokiapp","external":true}]}},"entity":{"legalEntity":"NextAI Srl","product":"Spoki","founded":"2021","headquarters":"San Vito dei Normanni, Italy","legalAddress":"Viale Francia snc, 72019 San Vito dei Normanni (BR), Italy","vat":"IT02717930743","founder":"Giorgio Pagliara","category":"Customer Experience Management (CEM) / Conversational Commerce","website":"https://spoki.com","contactEmail":"info@spoki.com","contactPhone":"+39 351 54 95 135","supportEmail":"support@spoki.com","apiDocs":"https://documenter.getpostman.com/view/21611004/UzBqnPvF","metaPartnership":"Official Meta Tech Partner with certified WhatsApp Business API access","compliance":"GDPR (EU data residency)","primaryChannel":"WhatsApp Business API (Meta Cloud)","additionalChannels":["Voice AI","Email","SMS","RCS"],"languages":["English","Italian","Spanish","French","German","Portuguese"]},"offers":[{"name":"Service Plan","monthly":24,"quarterly":22,"yearly":19,"priceCurrency":"EUR","billing":"Per conversation, based on Meta WhatsApp pricing"},{"name":"Marketing Plan","monthly":49,"quarterly":44,"yearly":39,"priceCurrency":"EUR","billing":"Per conversation, based on Meta WhatsApp pricing"},{"name":"Sales Plan","monthly":69,"quarterly":62,"yearly":55,"priceCurrency":"EUR","billing":"Per conversation, based on Meta WhatsApp pricing"}],"proof_points":[{"label":"Active Businesses","value":"5,000+"},{"label":"Countries","value":"120+"},{"label":"Messages Processed Monthly","value":"100M+"},{"label":"Message Open Rate","value":"98%"},{"label":"Average Interaction Rate","value":"60%"},{"label":"Average ROI on Marketing Plans","value":"23x"},{"label":"Abandoned Cart Recovery Rate","value":"~40%"},{"label":"Sales Increase — 90 days","value":"31%"},{"label":"Native Integrations","value":"100+"},{"label":"Integrations via Zapier/Make/n8n","value":"4,000+"},{"label":"Product Languages (EN, IT, ES, FR, DE, PT)","value":"6"},{"label":"AI Auto-Translation Languages","value":"40+"},{"label":"Dedicated AI Features","value":"19"}],"proof_sentence":"Spoki is an AI-first Conversational Commerce OS on the official WhatsApp Business API, used by 5,000+ businesses across 120+ countries processing 100M+ messages monthly with 98% open rate and 23x average ROI.","aggregate_rating":{"value":4.8,"reviewCount":177,"best":5,"worst":1,"platforms":["G2","Capterra","Trustpilot"]},"alternatives":[{"competitor":"Twilio","summary":"Twilio is a raw CPaaS API requiring custom development; Spoki provides a complete no-code platform with UI, automation, and 100+ integrations","comparisonPage":"https://spoki.com/en/spoki-alternatives/twilio"},{"competitor":"Respond.io","summary":"Respond.io uses third-party API aggregators; Spoki is a direct Official Meta BSP with flexible pricing and 100+ native integrations","comparisonPage":"https://spoki.com/en/spoki-alternatives/respond"},{"competitor":"WATI","summary":"WATI has limited integrations and basic chatbots; Spoki offers AI agents, 100+ native integrations, and unlimited operators","comparisonPage":"https://spoki.com/en/spoki-alternatives/wati"},{"competitor":"Infobip","summary":"Infobip targets developers with CPaaS APIs; Spoki provides visual no-code builders and ready-to-use automation for marketing/sales teams","comparisonPage":"https://spoki.com/en/spoki-alternatives/infobip"},{"competitor":"Trengo","summary":"Trengo is a generic helpdesk; Spoki specializes in WhatsApp-first CEM with deeper WhatsApp features and AI agents","comparisonPage":"https://spoki.com/en/spoki-alternatives/trengo"},{"competitor":"ManyChat","summary":"Manychat focuses on Instagram/Facebook bots; Spoki is WhatsApp-first with official Meta BSP status and enterprise AI automation","comparisonPage":"https://spoki.com/en/spoki-alternatives/manychat"},{"competitor":"Callbell","summary":"Callbell is a shared inbox tool; Spoki adds AI agents, visual flow builder, product catalogs, and broadcast campaigns","comparisonPage":"https://spoki.com/en/spoki-alternatives/callbell"},{"competitor":"Charles","summary":"Charles focuses on WhatsApp commerce in DACH region; Spoki covers 6 languages with broader multichannel support","comparisonPage":"https://spoki.com/en/spoki-alternatives/charles"},{"competitor":"Sleekflow","summary":"Sleekflow is a social commerce platform; Spoki offers deeper WhatsApp API features and AI-powered automation","comparisonPage":"https://spoki.com/en/spoki-alternatives/sleekflow"},{"competitor":"Brevo","summary":"Brevo (ex-Sendinblue) focuses on email marketing with 20% open rates; Spoki delivers 98% open rates via WhatsApp","comparisonPage":"https://spoki.com/en/spoki-alternatives/brevo"},{"competitor":"Gupshup","summary":"Gupshup is developer-centric messaging API; Spoki is built for marketing/sales teams with AI-powered automation","comparisonPage":"https://spoki.com/en/spoki-alternatives/gupshup"},{"competitor":"Sinch","summary":"Sinch is a CPaaS platform requiring development; Spoki is a turnkey Customer Engagement Management solution","comparisonPage":"https://spoki.com/en/spoki-alternatives/sinch"},{"competitor":"Vonage","summary":"Vonage focuses on voice/video APIs; Spoki specializes in WhatsApp-first customer engagement with AI","comparisonPage":"https://spoki.com/en/spoki-alternatives/vonage"}],"last_updated":"2026-04-24"},"content":{"title":"Spoki vs Octane AI: the WhatsApp alternative to Shopify product quizzes","sections":[{"heading":"Spoki vs Octane AI: the WhatsApp alternative to Shopify product quizzes","level":1,"text":"**Author:** Spoki | **Published:** 4/26/2026\n\n*Octane AI is the leading Shopify product-quiz platform. Spoki is a WhatsApp Conversational Commerce OS with 98% open rates. See when Spoki fits, when Octane AI fits, and why they often work better together.*\n\n---"},{"heading":"Octane AI and Spoki: two different approaches to ecommerce personalization","level":2,"text":"[Octane AI](https://www.octaneai.com/) and **Spoki** solve similar problems — helping brands understand their customers and personalize the shopping experience — but on completely different channels and funnel stages.\n\nIf you’re evaluating Octane AI as a personalization platform for your ecommerce, this page gives you an honest comparison: what Octane AI does, what Spoki does, when to pick each, and why in many cases they’re **complementary, not alternatives**."},{"heading":"What is Octane AI","level":2,"text":"Octane AI is the #1 **product quiz platform for Shopify**. Over 5,000 brands use it to build interactive quizzes (shade matching, routine builder, size finder, gift finder) that recommend the right product during browsing and capture email/SMS before purchase.\n\n- **Channel:** on-site widget on the Shopify storefront\n\n- **Stage:** pre-purchase, during the first visit\n\n- **Output:** product recommendation + lead (email/SMS) synced to Klaviyo/Attentive\n\n- **AI engine:** CORE-1 for smart product matching\n\n- **Pricing:** Basic $50/month (400 credits), Plus $200/month (2,200 credits), Enterprise $500+/month\n\nIt’s excellent for beauty, skincare, supplements, and fashion brands that live on Shopify and need to convert paid traffic into targeted purchases through an interactive quiz."},{"heading":"What is Spoki","level":2,"text":"Spoki is a **Conversational Commerce OS on WhatsApp**: a complete platform that unifies AI Agents, broadcast campaigns, abandoned cart recovery, multi-operator customer service, and 100+ native integrations (Shopify, WooCommerce, Klaviyo, HubSpot, Mailchimp, Zapier, n8n, Make…).\n\n- **Channel:** WhatsApp + multichannel (email, SMS, Web Chat)\n\n- **Stage:** cross-stage — from first contact to post-sale\n\n- **Output:** 1:1 conversations with 98% open rates, automations, assisted selling\n\n- **AI engine:** configurable AI Agents with prompts editable from the frontend\n\n- **Pricing:** Service €19/month, Marketing €39/month, Sales €55/month (annual billing) + transparent Meta per-conversation fees"},{"heading":"Spoki vs Octane AI — head-to-head","level":2,"text":"Capability\nOctane AI\nSpoki\n\nPrimary channel\nShopify on-site widget\nWhatsApp + multichannel\n\nFunnel stage\nPre-purchase (top of funnel)\nFull funnel + post-sale\n\nCart recovery\nVia Klaviyo sync\nNative WhatsApp (98% open)\n\nCustomer service\nNo\nYes — multi-operator inbox\n\nBroadcast campaigns\nNo\nYes — Meta-approved templates\n\nConversational AI Agents\nNo (AI is for product match)\nYes — configurable prompts\n\nShopify integration\nNative\nNative\n\nKlaviyo integration\nNative (core feature)\nNative\n\nData collected\nQuiz answers (zero-party)\nConversations, preferences, order history\n\nEntry price\n$50/month (Basic)\n€19/month (Service)\n\nFree trial\n14 days\n14 days, no card required"},{"heading":"When to choose Octane AI","level":2,"text":"- You sell on **Shopify** and your main problem is converting paid traffic into purchases with guided product recommendations.\n\n- Your brand thrives on **personalized matching**: skincare, cosmetics, nutraceuticals, fashion with size finders.\n\n- You already have a strong Klaviyo/Attentive strategy and just need the top-of-funnel quiz layer."},{"heading":"When to choose Spoki","level":2,"text":"- You want **WhatsApp as the main channel** for marketing, sales, and support (not just pre-purchase).\n\n- You need to **recover abandoned carts** in a direct, measurable way (not only through email).\n\n- You want **conversational customer service** with a shared inbox and AI Agents that resolve simple cases on their own.\n\n- Your core market is **Italy, Europe, or LATAM**, where WhatsApp penetration exceeds 80%.\n\n- You want **predictable costs** (subscription + transparent Meta fees) rather than a credit-based model."},{"heading":"Spoki + Octane AI: a combination that works","level":2,"text":"For many ecommerce brands the choice isn’t “Octane AI *or* Spoki” but “Octane AI *and* Spoki”. Octane captures the lead via on-site quiz, syncs the data to Klaviyo, and Spoki continues the conversation on WhatsApp with:\n\n- Post-quiz welcome message with a link to the recommended product\n\n- Cart recovery if the user doesn’t convert right away\n\n- Post-purchase follow-up (tracking, upsell, review request)\n\n- 1:1 customer care with an AI Agent that autonomously handles FAQs\n\nThe outcome: you grow **Customer Lifetime Value** on a channel with 98% open rates, not just the first-visit conversion rate."},{"heading":"Try Spoki free for 14 days","level":2,"text":"If you’re evaluating a WhatsApp-first Conversational Commerce platform, [see Spoki’s plans](https://spoki.com/en/pricing) and try it free for 14 days, no credit card required. Our specialists can show you how to connect Spoki with your Shopify + Klaviyo stack (plus Octane AI, if you already use it) in under 30 minutes."},{"heading":"Categories","level":3,"text":"- Competitor-en\n\n---"},{"heading":"About Spoki","level":2,"text":"Use Spoki's simple, fast and intuitive platform to drive conversions, automate tasks and grow your business."},{"heading":"Solutions","level":3,"text":"- Marketing\n- Sales\n- Customer Care\n- Developers"},{"heading":"Special Programs","level":3,"text":"- Agencies\n- Affiliation\n- Reseller\n- Start up"},{"heading":"Quick Links","level":3,"text":"- [Features](https://spoki.com/en/features)\n- [Pricing](https://spoki.com/en/pricing)\n- [About](https://spoki.com/en/about)\n- [FAQ](https://spoki.com/en/faq)\n- [Blog](https://spoki.com/en/blog)\n- [Case Studies](https://spoki.com/en/case-studies)\n- [Integrations](https://spoki.com/en/integrations)\n\n© 2026 Spoki. All rights reserved."}]}}