---
title: "Spoki Voice AI | Spoki"
description: "Qualify leads, manage appointments and bookings, and integrate everything with WhatsApp and your Spoki automations."
url: "https://spoki.com/en/spoki-voice"
language: "en"
type: channel
channel: spoki-voice
lastUpdated: "2026-03-19"
---

# Spoki Voice

More than just an automated response

Our Voice Agent is the AI-powered brain that understands your customers' needs and interacts with them as naturally as a human agent.

**[Try it now](https://spoki.com/en/landing-registration)**

---

## What can you do with Spoki Voice?

Scale your reach and automate your calls with the power of AI.

### Automatically qualified leads

Call new prospects as soon as they leave their details and qualify them without having to manually intervene.

### 24/7 Customer Support

Offer your customers continuous, high-quality support without the need for human operators, optimizing both time and costs

### Guide to Informed Purchasing and Sales Acceleration

Guide every customer toward the ideal choice with an intelligent buying guide that simplifies decision-making and accelerates your sales results.

### Effortless Appointment Management

Automated management of reservations, confirmations and reminders, all synchronized with your calendars.

---

## Automatically qualified leads

Call new prospects as soon as they leave their details and qualify them without having to manually intervene.

- Automatically call prospects
- Natural and intelligent conversations
- Classify leads by budget, timelines, and needs
- Transfer warm opportunities to the sales team

---

## 24/7 Intelligent Customer Support

Continuous support for your customers, without human operators.

- Automatic resolution of the most common requests
- First-level troubleshooting
- Automatic escalation of complex cases
- Full integration with WhatsApp and Spoki automations

---

## Effortless Appointment Management

Automated management of reservations, confirmations and reminders, all synchronized with your calendars.

- Real-time reservations
- Automatic confirmations and reminders
- Changes and deletions by voice
- Integration with existing calendars

---

## How to set up your AI Agent

Listen to real voice message examples

**Step 1: Choose Agent**
Select the type of agent you want to create

**Step 2: Write a Prompt**
Create a prompt that defines your agent's behavior and responses

**Step 3: Choose the voice**
Select the voice that best represents your brand

**Step 4: Test the Agent**
Test your agent before going live

---

## Hear how your business could sound.

Listen to real AI Voice examples across different business scenarios

### Prequalification

*Automatic prequalification call for new prospects.*

> Hello! I'm Spoki's virtual assistant. I noticed you showed interest in our services. Would you like to briefly tell me about your company's needs? I'd be happy to understand how we can help.

### E-commerce

*Support and conversions for online shops.*

> Hi! I noticed you left some items in your cart. Can I help you complete your purchase? If you have questions about products or shipping, I'm here for you. We also have a special promotion active today!

### Customer Care

*24/7 answers and intelligent ticket opening.*

> I completely understand your frustration and I'm sorry for the inconvenience. I'm checking your order status right away. Here, I found the problem. I'll resolve everything immediately and send you a confirmation email.

---

## Custom Configuration

We create your customized voice agent and get it up and running in a maximum of 15 days.

- Complete setup in 15 days
- Tailored to business needs
- Test and optimize before launch

---

## Increase your sales

Automate your conversations thanks to the power of artificial intelligence.

### Activation cost

Immediate discount included

### Call price

per minute

### Dedicated phone number

per month

### Spoki platform

---

## Frequently Asked Questions

**Can I use my existing phone number with Spoki Voice?**

If your number supports SIP trunking, you can use it without any problems. Otherwise, you will need to activate a compatible number, which can be one of the numbers we provide directly.

**Is a subscription required to use Spoki Voice?**

Yes, a subscription is required. It allows you to use all the integrations, automation and advanced features of the Spoki platform. All included, with no additional configuration on your part.

**How is Spoki Voice configured?**

You don't have to worry about anything: we take care of everything. In just 15 days, your virtual assistant will be fully up and running, integrated with your platform and all the services you need.

**How much does a call cost per minute?**

For Italy and Spain: €0.49/minute. For other countries, the standard international rate applies.

**Are there any activation costs?**

Yes, the activation cost is €2,000, but right now there is a discount of €1,000, so you will only pay €1,000 to start right away.

**What features does Spoki Voice offer?**

AI agents always on

Integrated marketing automation

Integration with e-commerce and CRM

WhatsApp support (via the Spoki platform)

**How long does it take to be operational with Spoki Voice?**

Your virtual assistant can be ready in up to 15 days, fully configured and operational.

**How many users can the virtual assistant handle at the same time?**

Thanks to AI, it can handle multiple users at the same time, 24/7, with no time limit or call overlap.

---

## Try Spoki Voice

### for free

Discover how voice AI can transform your customer conversations.


---

*AI Lead Qualification*

## Qualify All Your Leads Automatically

Stop wasting time and money on lost and unqualified leads. Spoki Voice AI calls, qualifies, and scores prospects instantly and automatically. So you never lose a lead, save on costs, and your sales team only talks to customers ready to buy.

### How Spoki Voice Qualifies Your Leads

Fully automated lead qualification in 4 simple steps

**1. Lead Comes In:** A new prospect fills out your form or visits your website
**2. AI Calls Instantly:** Spoki Voice calls within seconds, while interest is high
**3. Qualification Questions:** AI asks about budget, timeline, needs, and decision-making authority
**4. Scored & Routed:** Lead is scored and hot prospects are sent directly to your sales team

### The Difference is Clear

See what changes when you automate lead qualification

**Without Spoki Voice:**

- Hours wasted calling unqualified leads
- Missed opportunities and budget lost to slow follow-up
- Inconsistent qualification process
- Sales team overwhelmed with unfit contacts
- Low conversion rates
- Budget wasted on leads never called back

**With Spoki Voice:**

- Every lead called within 30 seconds
- Automatic scoring based on BANT criteria
- Consistent qualification every time
- Sales team only gets hot leads
- 3x higher conversion rates
- Save the cost of human operators

### What can you do with Spoki Voice?

From lead qualification to customer support, Spoki Voice handles complex conversations automatically

**Lead Qualification:** Call new prospects automatically, ask qualifying questions, and score leads based on budget, timeline, and needs.

**24/7 Customer Support:** Provide instant answers to customer questions, handle common issues, and escalate complex cases to human agents.

**Appointment Management:** Schedule, confirm, and reschedule appointments automatically. Send reminders and handle cancellations by voice.

### Everything You Need to Qualify Leads at Scale Without Wasting Budget

Built specifically for sales teams who need more qualified opportunities

- **Instant Response**: Call leads within 30 seconds of form submission when they're most engaged
- **BANT Qualification**: Automatically assess Budget, Authority, Need, and Timeline for every prospect
- **Lead Scoring**: Each lead gets a score from 1-10 based on qualification criteria
- **Natural Conversations**: AI speaks naturally, adapts to responses, and builds rapport
- **CRM Integration**: Automatic sync to Salesforce, HubSpot, Pipedrive, and more
- **Custom Questions**: Configure qualification questions specific to your business and industry

### Why Choose Spoki Voice?

Built for businesses that need reliable, scalable voice automation

- **Save Time**: Automate repetitive calls and focus on high-value tasks
- **Increase Conversions**: Reach more leads faster and convert them into customers
- **Better Experience**: Provide instant, personalized responses to customers
- **Easy Integration**: Connect with your CRM, calendar, and WhatsApp

### Trusted by Sales Teams Worldwide

> "Spoki Voice has 10x'd our qualified leads. Our sales team now spends time closing, not chasing unqualified prospects."
> — Marco Rossi, Sales Director

> "We went from 30% to 75% lead qualification rate. The AI asks better questions than our junior reps did."
> — Sarah Brown, VP of Sales

> "ROI was immediate. Within a week we saw 40% more meetings booked with qualified prospects."
> — Luca Conti, CEO

### Ready to Qualify More Leads?

Start qualifying leads automatically in minutes. No credit card required.

**[Try the Free Demo!](https://spoki.com/en/landing-registration)**


---

*AI Customer Care 24/7*

## Intelligent Customer Care Available 24/7

Resolve 70% of customer requests automatically with AI that understands, empathizes, and acts. Available 24/7, reduce your customer service costs and increase customer satisfaction.

### How Spoki Voice Handles Customer Care

Fully automated customer support in 4 simple steps

**1. Customer Contacts:** Customer calls or messages with a question or issue
**2. AI Understands:** Natural language AI analyzes the request and identifies the issue
**3. Resolves or Routes:** AI provides solution or escalates to human agent if needed
**4. Logs & Learns:** Every interaction is logged and AI improves over time

### The Transformation is Real

See what changes when you automate customer care

**Without Spoki Voice:**

- Long wait times for customers
- High support team costs
- Limited availability (9-5 only)
- Inconsistent service quality
- Frustrated customers and agents

**With Spoki Voice:**

- Instant response, zero wait time
- 70% cost reduction on support
- 24/7/365 availability
- Consistent, empathetic responses
- 90% customer satisfaction

### Perfect for Every Customer Care Scenario

AI handles the most common customer requests automatically

### Frequently Asked Questions

**Can AI really handle angry customers?**

Yes! Spoki Voice AI is trained to detect frustration and respond with empathy. It can de-escalate situations and knows when to transfer to a human agent for complex emotional issues.

**How does it integrate with our existing ticketing system?**

Spoki Voice integrates with major platforms like Zendesk, Freshdesk, Intercom, and Salesforce Service Cloud. Every conversation is automatically logged as a ticket with full transcription and resolution notes.

**What happens if AI cannot resolve the issue?**

The AI seamlessly transfers the customer to a human agent with full context. The agent receives a summary of the conversation, customer info, and issue details so they can continue without asking the customer to repeat themselves.

**Does the AI learn from interactions over time?**

Absolutely! Spoki Voice continuously learns from every interaction, improving its responses and understanding of your specific products, services, and customer needs. You can also train it with your own knowledge base and FAQs.

### Ready to Transform Customer Care?

Start automating customer support in minutes. No credit card required.

**[Try the Free Demo](https://spoki.com/en/landing-registration)**

---

## Explore Channels

- [WhatsApp](https://spoki.com/en/whatsapp)
- [SMS](https://spoki.com/en/sms)
- [Spoki Voice](https://spoki.com/en/spoki-voice)
- [RCS](https://spoki.com/en/rcs)
- [Email](https://spoki.com/en/email)

