---
title: Admin Contacts
language: en
page: use-cases/admin-contacts
url: https://spoki.com/en/use-cases/admin-contacts
generated_at: 2026-03-19T05:18:18.820Z
format: LLM-friendly Markdown
version: 1.0.0
---

# Admin Contacts

**Support**

Manage your customers' administrative requests on WhatsApp efficiently and automatically.

## The Challenge

Customers call for simple administrative matters like deadlines, documents, payments. The admin team is overloaded. Information has to be repeated multiple times.

## How It Works on WhatsApp

### Customer Contact

The customer contacts administration on WhatsApp for information or documents.

### Automatic Response

AI immediately provides requested information from the knowledge base.

### Document Sending

Documents, statements, and certificates are sent automatically.

### Proactive Notifications

Automatic alerts for deadlines, payments, and incoming documents.

## Business Impact

- **-70%** Admin calls
- **24/7** Availability
- **<2min** Response time
- **+40%** Team efficiency

## Customization Options

Adapt this solution to your administrative processes:

- Management system integration
- Automatic document generation
- Custom deadline notifications
- Payment and reminder management
- Conversation archive
- Frequent request reports

## Choose your industry

Discover how Admin Contacts work in your specific sector:

- 🏥 Medical & Health
- 🏦 Finance & Banking

## Conversation Example

**🤖 SpokiBot** (Online)

**🤖 SpokiBot:** Hi! 👋 How can I help you today?
> 📋 **Welcome** - Powered by Spoki
> • [Learn more]
> • [Get started]

**👤 Cliente:** I'd like to know more about your services

**🤖 SpokiBot:** We offer a complete WhatsApp automation solution that helps you:

• Automate customer conversations
• Send personalized messages
• Increase engagement and sales
> • [Schedule a demo]

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## Ready to Optimize Administration?

Reduce administrative workload and improve team efficiency.

**Action:** Get Started with Spoki

