---
title: Admin Support
language: en
page: use-cases/admin-support
url: https://spoki.com/en/use-cases/admin-support
generated_at: 2026-03-19T02:33:36.717Z
format: LLM-friendly Markdown
version: 1.0.0
---

# Admin Support

**Support**

Automate your customers' administrative requests on WhatsApp, from documentation to appointments.

## The Challenge

Customers constantly call for simple administrative matters. The team spends hours handling requests for documents, certificates, and information. Manual management is slow and error-prone.

## How It Works on WhatsApp

### Customer Request

The customer sends the administrative request on WhatsApp specifying what they need.

### Automatic Processing

AI identifies the type of request and starts the appropriate process.

### Document Management

Automatic sending of documents, confirmations, and requested information.

### Status Notifications

The customer receives updates on the status of their request.

## Business Impact

- **-60%** Admin calls
- **24/7** Availability
- **<5min** Processing time
- **+50%** Team efficiency

## Customization Options

Adapt this solution to your administrative procedures:

- Custom document workflows
- Management system integration
- Automatic document templates
- Appointment management
- Deadline notifications
- Request archive

## Choose your industry

Discover how Admin Support works in your specific sector:

- 🚗 Automotive
- 🎓 Education
- 🏠 Real Estate

## Conversation Example

**🤖 SpokiBot** (Online)

**🤖 SpokiBot:** Hi! 👋 How can I help you today?
> 📋 **Welcome** - Powered by Spoki
> • [Learn more]
> • [Get started]

**👤 Cliente:** I'd like to know more about your services

**🤖 SpokiBot:** We offer a complete WhatsApp automation solution that helps you:

• Automate customer conversations
• Send personalized messages
• Increase engagement and sales
> • [Schedule a demo]

---

## Ready to Simplify Administration?

Automate administrative requests and free up time for value-added activities.

**Action:** Get Started with Spoki

