---
title: Automated Upselling
language: en
page: use-cases/automated-upselling
url: https://spoki.com/en/use-cases/automated-upselling
generated_at: 2026-03-19T05:19:09.417Z
format: LLM-friendly Markdown
version: 1.0.0
---

# Automated Upselling

**Sales**

Increase average order value with intelligent, automated upselling and cross-selling via WhatsApp.

## The Challenge

Most businesses leave money on the table by not offering relevant add-ons at the right moment. Manual upselling is inconsistent and sales staff often forget to suggest complementary products.

## How It Works on WhatsApp

### Purchase Trigger

Customer makes a purchase or shows interest in a product.

### Smart Suggestions

AI analyzes the purchase and suggests relevant upgrades or complementary items.

### Easy Add-On

Customer can add suggested items with a single tap, no re-checkout needed.

### Post-Purchase Offers

Follow-up with relevant offers based on purchase history and preferences.

## Business Impact

- **+40%** Revenue increase
- **+25%** Average order
- **3x** Cross-sell rate
- **100%** Consistency

## Customization Options

Adapt this solution to your business:

- Product bundle rules
- Discount tiers for add-ons
- Time-limited offers
- Customer segment targeting
- A/B testing suggestions
- Purchase history analysis

## Example Conversation

**📈 SalesBot** (Online)

**🤖 SalesBot:** Hi! 🎁 Based on your recent activity, I have some special offers for you!
> 📋 **Exclusive Upgrade** - 30% off Premium Plan
> • [Tell me more]
> • [Not now]

**👤 Cliente:** What are the benefits?

**🤖 SalesBot:** Premium benefits include:

✨ Advanced Analytics
✨ Priority Support
✨ Unlimited Users
✨ API Access

Upgrade now and save 30%!
> • [Upgrade now]

---

## Ready to Boost Your Revenue?

Automatically suggest the right products at the right time via WhatsApp.

**Action:** Get Started with Spoki

