---
title: Maintenance Package Promotions
language: en
page: use-cases/automotive-maintenance-packages
url: https://spoki.com/en/use-cases/automotive-maintenance-packages
generated_at: 2026-03-19T04:01:21.829Z
format: LLM-friendly Markdown
version: 1.0.0
---

# Maintenance Package Promotions

**Marketing**

Offer promotions on maintenance packages at authorized workshops and increase customer lifetime value.

## The Challenge

Dealerships and workshops struggle to retain customers after the sale. Maintenance reminders via email have low response rates and customers often forget services.

## How It Works on WhatsApp

### Customer Segmentation

Identify customers by vehicle type, mileage, and maintenance history.

### Personalized Offers

Send maintenance packages specific to vehicle make, model, and mileage.

### Direct Booking

Customer can book the workshop appointment directly from the WhatsApp message.

### Automatic Reminders

Automatically remind about service deadlines, inspections, and periodic checks.

## Business Impact

- **+30%** Package sales
- **98%** Open rate
- **+25%** Customer retention
- **20%** Up-selling

## Customization Options

Adapt this solution to your dealership or workshop:

- Packages by make and model
- Seasonal offers (winter/summer)
- DMS integration
- Mileage reminders
- Progressive loyalty discounts
- Accessory cross-selling

## Example Conversation

**🚗 AutoBot** (Online)

**🤖 AutoBot:** Welcome to our dealership! 🚗 How can I assist you today?
> 📋 **Automotive Assistant** - Sales, Service & Support
> • [New vehicles]
> • [Service appointment]

**👤 Cliente:** I want to book a test drive

**🤖 AutoBot:** Perfect! 🚗 Let me check availability:

📅 Available slots:
• Tomorrow 10:00 AM
• Tomorrow 3:00 PM
• Saturday 11:00 AM

Which model would you like to test?
> • [Book for tomorrow]

---

## Ready to Increase After-Sales Revenue?

Promote your maintenance packages on WhatsApp with 98% open rate.

**Action:** Get Started with Spoki

