---
title: B2B Communication
language: en
page: use-cases/b2b-communication
url: https://spoki.com/en/use-cases/b2b-communication
generated_at: 2026-03-19T05:19:02.083Z
format: LLM-friendly Markdown
version: 1.0.0
---

# B2B Communication

**Support**

Centralize communication with B2B customers and suppliers on WhatsApp to efficiently manage orders, confirmations, and issues.

## The Challenge

Managing B2B communication via email, phone, and personal messages is scattered and disorganized. Orders get lost, confirmations are delayed, and issues take too long to resolve.

## How It Works on WhatsApp

### Dedicated Channel

Centralize all B2B communications on a single professional WhatsApp Business number.

### Order Management

Receive, confirm, and track orders directly via WhatsApp with structured templates.

### Catalogs & Price Lists

Share catalogs, price lists, and dedicated promotions with your B2B partners.

### Traceable History

Maintain a complete history of all communications for future reference.

## Business Impact

- **+35%** Order efficiency
- **-50%** Management time
- **98%** Messages read
- **24/7** Message reception

## Customization Options

Adapt this solution to your B2B needs:

- Structured order templates
- Reserved price list
- Interactive digital catalog
- Automatic confirmations
- Deadline and payment alerts
- Management system integration

## Choose your industry

Discover how B2B Communication works in your specific sector:

- 💅 Beauty, Spa & Salon
- 🏨 Hotel & Lodging

## Conversation Example

**🤖 SpokiBot** (Online)

**🤖 SpokiBot:** Hi! 👋 How can I help you today?
> 📋 **Welcome** - Powered by Spoki
> • [Learn more]
> • [Get started]

**👤 Cliente:** I'd like to know more about your services

**🤖 SpokiBot:** We offer a complete WhatsApp automation solution that helps you:

• Automate customer conversations
• Send personalized messages
• Increase engagement and sales
> • [Schedule a demo]

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## Ready to Optimize B2B Communication?

Centralize B2B orders and communications on professional WhatsApp.

**Action:** Get Started with Spoki

