{"meta":{"page":"use-cases/cart-recovery","language":"en","url":"https://spoki.com/en/use-cases/cart-recovery","generated_at":"2026-04-19T00:06:58.462Z","formats":{"html":"https://spoki.com/en/use-cases/cart-recovery","markdown":"https://spoki.com/en/use-cases/cart-recovery.md","json":"https://spoki.com/en/use-cases/cart-recovery.json","xml":"https://spoki.com/en/use-cases/cart-recovery.xml"}},"content":{"title":"Cart Recovery","sections":[{"heading":"Cart Recovery","level":1,"text":"**Sales**\n\nRecover abandoned carts by sending personalized reminders on WhatsApp with 10x higher conversion rates than email."},{"heading":"The Challenge","level":2,"text":"70% of carts are abandoned. Recovery emails have low open rates. Customers forget products in their cart. Potential sales are lost every day."},{"heading":"How It Works on WhatsApp","level":2,"text":""},{"heading":"Abandonment Detection","level":3,"text":"The system detects when a customer abandons their cart without completing the purchase."},{"heading":"Personalized Message","level":3,"text":"Within minutes, the customer receives a WhatsApp reminder with the products in their cart."},{"heading":"Optional Incentive","level":3,"text":"If configured, a discount or free shipping is offered to incentivize the purchase."},{"heading":"Direct Link","level":3,"text":"One click takes the customer directly to checkout with their cart ready."},{"heading":"Business Impact","level":2,"text":"- **+25%** Carts recovered\n- **98%** Open rate\n- **10x** vs Email recovery\n- **+15%** Incremental revenue"},{"heading":"Customization Options","level":2,"text":"Adapt this solution to your e-commerce:\n\n- Custom send timing\n- Dynamic incentives based on cart value\n- Multi-message sequences\n- Message A/B testing\n- E-commerce platform integration\n- Detailed ROI reports"},{"heading":"Choose your industry","level":2,"text":"Discover how Cart Recovery works in your specific sector:\n\n- 🛒 Shopping & Retail\n- 🍎 Food & Grocery"},{"heading":"Conversation Example","level":2,"text":"**🤖 SpokiBot** (Online)\n\n**🤖 SpokiBot:** Hi! 👋 How can I help you today?\n> 📋 **Welcome** - Powered by Spoki\n> • [Learn more]\n> • [Get started]\n\n**👤 Cliente:** I'd like to know more about your services\n\n**🤖 SpokiBot:** We offer a complete WhatsApp automation solution that helps you:\n\n• Automate customer conversations\n• Send personalized messages\n• Increase engagement and sales\n> • [Schedule a demo]\n\n---"},{"heading":"Ready to Recover More Sales?","level":2,"text":"Don't let abandoned carts become lost sales.\n\n**Action:** Get Started with Spoki"}]}}