---
title: Document Delivery
language: en
page: use-cases/document-delivery
url: https://spoki.com/en/use-cases/document-delivery
generated_at: 2026-03-19T05:18:19.116Z
format: LLM-friendly Markdown
version: 1.0.0
---

# Document Delivery

**Delivery**

Send documents, contracts, and files securely and instantly via WhatsApp with tracking and confirmation.

## The Challenge

Email attachments get blocked, lost in spam, or ignored. Physical mail is slow and expensive. Customers need immediate access to important documents like invoices, contracts, and reports.

## How It Works on WhatsApp

### Document Ready

System generates or prepares document for delivery (invoice, contract, report).

### Secure Delivery

Document sent directly to customer's WhatsApp with preview and download option.

### Receipt Confirmation

Track delivery, view, and acknowledgment status in real-time.

### Action Follow-up

Prompt for signature, payment, or next steps based on document type.

## Business Impact

- **100%** Delivery rate
- **Instant** Delivery time
- **95%** View rate
- **-70%** Follow-up calls

## Customization Options

Adapt this solution to your business:

- Automatic document generation
- E-signature integration
- Secure link expiration
- Multi-document packages
- Reminder sequences
- Archive and compliance

## Example Conversation

**🧾 DocBot** (Online)

**🤖 DocBot:** 📄 Your document is ready!
> 📋 **Quote #Q-2024-0042** - Your requested quote is attached
> • [Download PDF]
> • [Send to email]

**👤 Cliente:** Can I get the contract too?

**🤖 DocBot:** Of course! 📋 I'm preparing your contract now.

📎 Documents available:
• Quote #Q-2024-0042 ✅
• Contract (generating...)

It'll be ready in a moment!
> • [Get contract now]

---

## Ready for Instant Document Delivery?

Send important documents via WhatsApp with guaranteed delivery and tracking.

**Action:** Get Started with Spoki

