---
title: VIP Customer List
language: en
page: use-cases/ecommerce-vip-list
url: https://spoki.com/en/use-cases/ecommerce-vip-list
generated_at: 2026-03-19T04:00:37.805Z
format: LLM-friendly Markdown
version: 1.0.0
---

# VIP Customer List

**Marketing**

Create an exclusive VIP customer list on WhatsApp to send exclusive promotions and increase brand loyalty.

## The Challenge

Your most loyal customers deserve special treatment, but managing VIP lists via email doesn't guarantee messages are read. You need a more direct and personal channel.

## How It Works on WhatsApp

### VIP Customer Selection

Identify your most loyal customers based on purchase history, frequency, and average order value.

### Exclusive Invitation

Invite selected customers to join the VIP WhatsApp list with exclusive benefits.

### Premium Content

Send product previews, exclusive discounts, and early access to sales.

### Continuous Engagement

Maintain contact with valuable content to increase Brand Awareness.

## Business Impact

- **+45%** VIP customer retention
- **3x** Average order value
- **98%** Message read rate
- **+60%** Brand Awareness

## Customization Options

Adapt this solution for your VIP customers:

- Custom criteria for VIP selection
- Membership levels (Gold, Platinum, Diamond)
- Early access to new products
- Exclusive virtual or physical events
- Integrated points program
- Personalized one-to-one communication

## Example Conversation

**🛍️ ShopBot** (Online)

**🤖 ShopBot:** Hi there! 🛍️ Welcome to our store!
> 📋 **Shopping Assistant** - Find products, track orders, get support
> • [Browse products]
> • [Track my order]

**👤 Cliente:** I left items in my cart

**🤖 ShopBot:** I found your cart! 🛒

📦 Your items:
• Premium Headphones - $149
• Phone Case - $29

💰 Total: $178

🎁 Complete now and get 10% OFF!
> • [Complete purchase]

---

## Ready to Pamper Your VIP Customers?

Create an exclusive list and retain your best customers on WhatsApp.

**Action:** Get Started with Spoki

