{"meta":{"page":"use-cases/food-info-contacts","language":"en","url":"https://spoki.com/en/use-cases/food-info-contacts","generated_at":"2026-04-19T00:11:42.807Z","formats":{"html":"https://spoki.com/en/use-cases/food-info-contacts","markdown":"https://spoki.com/en/use-cases/food-info-contacts.md","json":"https://spoki.com/en/use-cases/food-info-contacts.json","xml":"https://spoki.com/en/use-cases/food-info-contacts.xml"}},"content":{"title":"Information Contacts","sections":[{"heading":"Information Contacts","level":1,"text":"**Support**\n\nCustomers can write on WhatsApp for any request about events, menu, and reservations."},{"heading":"The Challenge","level":2,"text":"Customers have questions about hours, menu, allergens, and events but can't always reach the venue by phone."},{"heading":"How It Works on WhatsApp","level":2,"text":""},{"heading":"Direct Contact","level":3,"text":"Customers write via WhatsApp from the website or by searching the number."},{"heading":"Quick Replies","level":3,"text":"Use predefined answers for the most frequent questions."},{"heading":"Personalized Assistance","level":3,"text":"For complex requests, staff responds personally."},{"heading":"Conversion","level":3,"text":"Transform info requests into reservations and orders."},{"heading":"Business Impact","level":2,"text":"- **+50%** Requests handled\n- **85%** Conversion\n- **-40%** Phone calls\n- **5min** Response time"},{"heading":"Customization Options","level":2,"text":"Adapt this solution to your venue:\n\n- Menu and allergen info\n- Opening hours\n- Parking\n- Special events\n- Group reservations\n- Catering requests"},{"heading":"Example Conversation","level":2,"text":"**🤝 BusinessBot** (Online)\n\n**🤖 BusinessBot:** Welcome! 🤝 How can we help your business today?\n> 📋 **B2B Services** - Professional solutions for your business\n> • [Request a quote]\n> • [Schedule consultation]\n\n**👤 Cliente:** I need information about your services\n\n**🤖 BusinessBot:** Of course! 🤝 Here's what we offer:\n\n📊 Consulting Services\n🔧 Implementation Support\n📈 Growth Strategies\n🎓 Training Programs\n\nWhich area interests you most?\n> • [Consulting Services]\n\n---"},{"heading":"Ready to Improve Assistance?","level":2,"text":"Respond to customers quickly and professionally.\n\n**Action:** Get Started with Spoki"}]}}