---
title: Personalized Offers
language: en
page: use-cases/personalized-offers
url: https://spoki.com/en/use-cases/personalized-offers
generated_at: 2026-03-19T04:00:43.224Z
format: LLM-friendly Markdown
version: 1.0.0
---

# Personalized Offers

**Sales**

Send tailored offers to your customers on WhatsApp based on their preferences and behaviors.

## The Challenge

Generic offers don't convert. Customers expect personalized communications. It's difficult to track individual preferences and create relevant offers for each customer.

## How It Works on WhatsApp

### Preference Analysis

The system analyzes the customer's interaction history, purchases, and preferences.

### Offer Generation

AI creates a personalized offer based on collected data.

### Timely Delivery

The offer is sent at the best time to maximize conversion.

### Smart Follow-up

If the customer doesn't respond, a personalized reminder is sent.

## Business Impact

- **+60%** Offer conversion
- **3x** Engagement
- **+25%** Average order value
- **85%** Message open rate

## Customization Options

Adapt this solution to your commercial strategy:

- Custom recommendation algorithms
- CRM and purchase history integration
- Dynamic customer segmentation
- Offer A/B testing
- Personalized deadlines and urgency
- Detailed conversion reports

## Choose your industry

Discover how Personalized Offers work in your specific sector:

- 🎓 Education
- 🏠 Real Estate
- 🚗 Automotive

## Conversation Example

**🤖 SpokiBot** (Online)

**🤖 SpokiBot:** Hi! 👋 How can I help you today?
> 📋 **Welcome** - Powered by Spoki
> • [Learn more]
> • [Get started]

**👤 Cliente:** I'd like to know more about your services

**🤖 SpokiBot:** We offer a complete WhatsApp automation solution that helps you:

• Automate customer conversations
• Send personalized messages
• Increase engagement and sales
> • [Schedule a demo]

---

## Ready to Personalize Your Offers?

Increase conversions with tailored offers for each customer.

**Action:** Get Started with Spoki

