---
title: Promotions
language: en
page: use-cases/promotions
url: https://spoki.com/en/use-cases/promotions
generated_at: 2026-03-19T05:18:58.422Z
format: LLM-friendly Markdown
version: 1.0.0
---

# Promotions

**Marketing**

Send personalized promotions to your customers on WhatsApp with 98% open rates and increase sales.

## The Challenge

Promotional emails have low open rates. Customers don't see offers in time. Generic promotions don't convert. Marketing campaign ROI is hard to measure.

## How It Works on WhatsApp

### Customer Segmentation

Identify the right customers for each promotion based on past purchases and preferences.

### Personalized Sending

Send personalized promotional messages with the customer's name and relevant offers.

### Immediate Interaction

Customers can respond directly to take advantage of the offer or ask questions.

### Conversion Tracking

Monitor in real-time who opened, clicked, and purchased.

## Business Impact

- **98%** Open rate
- **+35%** Conversion
- **5x** ROI vs Email
- **45%** Click-through rate

## Customization Options

Adapt this solution to your promotional strategy:

- Custom promotional templates
- Advanced customer segmentation
- Automatic campaign scheduling
- Message A/B testing
- Loyalty program integration
- Detailed ROI reports

## Choose your industry

Discover how Promotions work in your specific sector:

- 💅 Beauty, Spa & Salon
- 🏨 Hotel & Lodging
- 🏦 Finance & Banking

## Conversation Example

**🤖 SpokiBot** (Online)

**🤖 SpokiBot:** Hi! 👋 How can I help you today?
> 📋 **Welcome** - Powered by Spoki
> • [Learn more]
> • [Get started]

**👤 Cliente:** I'd like to know more about your services

**🤖 SpokiBot:** We offer a complete WhatsApp automation solution that helps you:

• Automate customer conversations
• Send personalized messages
• Increase engagement and sales
> • [Schedule a demo]

---

## Ready to Launch Effective Promotions?

Reach your customers where they're most active and increase conversions.

**Action:** Get Started with Spoki

