{"meta":{"page":"use-cases/qr-reception","language":"en","url":"https://spoki.com/en/use-cases/qr-reception","generated_at":"2026-04-19T00:03:45.661Z","formats":{"html":"https://spoki.com/en/use-cases/qr-reception","markdown":"https://spoki.com/en/use-cases/qr-reception.md","json":"https://spoki.com/en/use-cases/qr-reception.json","xml":"https://spoki.com/en/use-cases/qr-reception.xml"}},"content":{"title":"QR Reception","sections":[{"heading":"QR Reception","level":1,"text":"**Support**\n\nWelcome customers on-site with a QR code that instantly connects them to WhatsApp for assistance and information."},{"heading":"The Challenge","level":2,"text":"On-site customers have questions but don't want to wait in line at the reception. Staff is often busy. There's no immediate channel for requests and information during their stay or visit."},{"heading":"How It Works on WhatsApp","level":2,"text":""},{"heading":"QR Code Scan","level":3,"text":"The customer scans the QR present at reception, room, or common areas."},{"heading":"Instant Chat","level":3,"text":"WhatsApp opens automatically with a personalized welcome message."},{"heading":"Automatic Assistance","level":3,"text":"AI answers frequently asked questions about services, hours, wifi, etc."},{"heading":"Staff Escalation","level":3,"text":"For complex requests, the chat is transferred to the appropriate staff."},{"heading":"Business Impact","level":2,"text":"- **-40%** Reception queues\n- **+30%** Guest satisfaction\n- **24/7** Assistance available\n- **2x** Extra service upsell"},{"heading":"Customization Options","level":2,"text":"Adapt this solution to your facility:\n\n- Area-specific QR codes\n- Localized welcome messages\n- Interactive service menu\n- Extra service booking\n- Real-time feedback\n- PMS integration"},{"heading":"Choose your industry","level":2,"text":"Discover how QR Reception works in your specific sector:\n\n- 💅 Beauty, Spa & Salon\n- 🏨 Hotel & Lodging"},{"heading":"Conversation Example","level":2,"text":"**🤖 SpokiBot** (Online)\n\n**🤖 SpokiBot:** Hi! 👋 How can I help you today?\n> 📋 **Welcome** - Powered by Spoki\n> • [Learn more]\n> • [Get started]\n\n**👤 Cliente:** I'd like to know more about your services\n\n**🤖 SpokiBot:** We offer a complete WhatsApp automation solution that helps you:\n\n• Automate customer conversations\n• Send personalized messages\n• Increase engagement and sales\n> • [Schedule a demo]\n\n---"},{"heading":"Ready to Modernize Your Reception?","level":2,"text":"Offer your guests a digital and instant welcome experience.\n\n**Action:** Get Started with Spoki"}]}}