<?xml version="1.0" encoding="UTF-8"?>
<page lang="en" url="https://spoki.com/en/use-cases/qr-reception">
  <meta>
    <title>QR Reception</title>
    <page>use-cases/qr-reception</page>
    <language>en</language>
    <generated_at>2026-04-18T19:57:30.979Z</generated_at>
    <formats>
      <html>https://spoki.com/en/use-cases/qr-reception</html>
      <markdown>https://spoki.com/en/use-cases/qr-reception.md</markdown>
      <json>https://spoki.com/en/use-cases/qr-reception.json</json>
      <xml>https://spoki.com/en/use-cases/qr-reception.xml</xml>
    </formats>
  </meta>
  <sections>
    <section level="1" heading="QR Reception">
      <text><![CDATA[**Support**

Welcome customers on-site with a QR code that instantly connects them to WhatsApp for assistance and information.]]></text>
    </section>
    <section level="2" heading="The Challenge">
      <text><![CDATA[On-site customers have questions but don't want to wait in line at the reception. Staff is often busy. There's no immediate channel for requests and information during their stay or visit.]]></text>
    </section>
    <section level="2" heading="How It Works on WhatsApp">
    </section>
    <section level="3" heading="QR Code Scan">
      <text><![CDATA[The customer scans the QR present at reception, room, or common areas.]]></text>
    </section>
    <section level="3" heading="Instant Chat">
      <text><![CDATA[WhatsApp opens automatically with a personalized welcome message.]]></text>
    </section>
    <section level="3" heading="Automatic Assistance">
      <text><![CDATA[AI answers frequently asked questions about services, hours, wifi, etc.]]></text>
    </section>
    <section level="3" heading="Staff Escalation">
      <text><![CDATA[For complex requests, the chat is transferred to the appropriate staff.]]></text>
    </section>
    <section level="2" heading="Business Impact">
      <text><![CDATA[- **-40%** Reception queues
- **+30%** Guest satisfaction
- **24/7** Assistance available
- **2x** Extra service upsell]]></text>
    </section>
    <section level="2" heading="Customization Options">
      <text><![CDATA[Adapt this solution to your facility:

- Area-specific QR codes
- Localized welcome messages
- Interactive service menu
- Extra service booking
- Real-time feedback
- PMS integration]]></text>
    </section>
    <section level="2" heading="Choose your industry">
      <text><![CDATA[Discover how QR Reception works in your specific sector:

- 💅 Beauty, Spa & Salon
- 🏨 Hotel & Lodging]]></text>
    </section>
    <section level="2" heading="Conversation Example">
      <text><![CDATA[**🤖 SpokiBot** (Online)

**🤖 SpokiBot:** Hi! 👋 How can I help you today?
> 📋 **Welcome** - Powered by Spoki
> • [Learn more]
> • [Get started]

**👤 Cliente:** I'd like to know more about your services

**🤖 SpokiBot:** We offer a complete WhatsApp automation solution that helps you:

• Automate customer conversations
• Send personalized messages
• Increase engagement and sales
> • [Schedule a demo]

---]]></text>
    </section>
    <section level="2" heading="Ready to Modernize Your Reception?">
      <text><![CDATA[Offer your guests a digital and instant welcome experience.

**Action:** Get Started with Spoki]]></text>
    </section>
  </sections>
</page>