---
title: Referral Program
language: en
page: use-cases/wellness-referral-program
url: https://spoki.com/en/use-cases/wellness-referral-program
generated_at: 2026-03-19T05:18:59.079Z
format: LLM-friendly Markdown
version: 1.0.0
---

# Referral Program

**Marketing**

Activate a bring-a-friend program to acquire new customers through word-of-mouth from your members.

## The Challenge

Word-of-mouth is the most effective method for acquiring new fitness customers, but often lacks a structured system to incentivize it.

## How It Works on WhatsApp

### Program Invitation

Invite your members to join the referral program with exclusive rewards.

### Personalized Link

Generate unique links for each member to track referrals.

### Referral Notification

Notify when a friend signs up thanks to their referral.

### Automatic Reward

Automatically apply discount or reward to both referrer and new member.

## Business Impact

- **+30%** New members
- **-50%** CAC
- **40%** Referral rate
- **3x** Referral LTV

## Customization Options

Adapt this solution to your program:

- Personalized rewards
- Reward tiers
- Referral leaderboard
- Free month for referrer
- Cumulative discounts
- Merchandise and gadgets

## Example Conversation

**🤝 BusinessBot** (Online)

**🤖 BusinessBot:** Welcome! 🤝 How can we help your business today?
> 📋 **B2B Services** - Professional solutions for your business
> • [Request a quote]
> • [Schedule consultation]

**👤 Cliente:** I need information about your services

**🤖 BusinessBot:** Of course! 🤝 Here's what we offer:

📊 Consulting Services
🔧 Implementation Support
📈 Growth Strategies
🎓 Training Programs

Which area interests you most?
> • [Consulting Services]

---

## Ready to Activate Word-of-Mouth?

Launch a referral program on WhatsApp and acquire new customers at zero cost.

**Action:** Get Started with Spoki

