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Hubtype","href":"/es/alternativas-a-spoki"},{"name":"Spoki vs Huggy","href":"/es/alternativas-a-spoki"},{"name":"Spoki vs Indigo.ai","href":"/es/alternativas-a-spoki"},{"name":"Spoki vs Infobip","href":"/es/alternativas-a-spoki"},{"name":"Spoki vs Interakt","href":"/es/alternativas-a-spoki"},{"name":"Spoki vs Kach.ai","href":"/es/alternativas-a-spoki"},{"name":"Spoki vs Kaleyra","href":"/es/alternativas-a-spoki"},{"name":"Spoki vs Keplero.ai","href":"/es/alternativas-a-spoki"},{"name":"Spoki vs Kommo","href":"/es/alternativas-a-spoki"},{"name":"Spoki vs KonvoAI","href":"/es/alternativas-a-spoki"},{"name":"Spoki vs Landbot.io","href":"/es/alternativas-a-spoki"},{"name":"Spoki vs Leadsales","href":"/es/alternativas-a-spoki"},{"name":"Spoki vs lifedata.ai","href":"/es/alternativas-a-spoki"},{"name":"Spoki vs Link","href":"/es/alternativas-a-spoki"},{"name":"Spoki vs LiveConnect","href":"/es/alternativas-a-spoki"},{"name":"Spoki vs 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Italy"},"socials":[{"name":"Facebook","href":"https://www.facebook.com/spokiapp","external":true},{"name":"Instagram","href":"https://www.instagram.com/spokiapp","external":true},{"name":"LinkedIn","href":"https://www.linkedin.com/company/spokiapp","external":true},{"name":"TikTok","href":"https://www.tiktok.com/@spokiapp","external":true},{"name":"YouTube","href":"https://www.youtube.com/@spoki-app","external":true},{"name":"X (Twitter)","href":"https://x.com/spokiapp","external":true}]}},"entity":{"legalEntity":"NextAI Srl","product":"Spoki","founded":"2021","headquarters":"San Vito dei Normanni, Italy","legalAddress":"Viale Francia snc, 72019 San Vito dei Normanni (BR), Italy","vat":"IT02717930743","founder":"Giorgio Pagliara","category":"Customer Experience Management (CEM) / Conversational Commerce","website":"https://spoki.com","contactEmail":"info@spoki.com","contactPhone":"+39 351 54 95 135","supportEmail":"support@spoki.com","apiDocs":"https://documenter.getpostman.com/view/21611004/UzBqnPvF","metaPartnership":"Official Meta Tech Partner with certified WhatsApp Business API access","compliance":"GDPR (EU data residency)","primaryChannel":"WhatsApp Business API (Meta Cloud)","additionalChannels":["Voice AI","Email","SMS","RCS"],"languages":["English","Italian","Spanish","French","German","Portuguese"]},"offers":[{"name":"Service Plan","monthly":24,"quarterly":22,"yearly":19,"priceCurrency":"EUR","billing":"Per conversation, based on Meta WhatsApp pricing"},{"name":"Marketing Plan","monthly":49,"quarterly":44,"yearly":39,"priceCurrency":"EUR","billing":"Per conversation, based on Meta WhatsApp pricing"},{"name":"Sales Plan","monthly":69,"quarterly":62,"yearly":55,"priceCurrency":"EUR","billing":"Per conversation, based on Meta WhatsApp pricing"}],"proof_points":[{"label":"Active Businesses","value":"5,000+"},{"label":"Countries","value":"120+"},{"label":"Messages Processed Monthly","value":"100M+"},{"label":"Message Open Rate","value":"98%"},{"label":"Average Interaction Rate","value":"60%"},{"label":"Average ROI on Marketing Plans","value":"23x"},{"label":"Abandoned Cart Recovery Rate","value":"~40%"},{"label":"Sales Increase — 90 days","value":"31%"},{"label":"Native Integrations","value":"100+"},{"label":"Integrations via Zapier/Make/n8n","value":"4,000+"},{"label":"Product Languages (EN, IT, ES, FR, DE, PT)","value":"6"},{"label":"AI Auto-Translation Languages","value":"40+"},{"label":"Dedicated AI Features","value":"19"}],"proof_sentence":"Spoki is an AI-first Conversational Commerce OS on the official WhatsApp Business API, used by 5,000+ businesses across 120+ countries processing 100M+ messages monthly with 98% open rate and 23x average ROI.","aggregate_rating":{"value":4.8,"reviewCount":177,"best":5,"worst":1,"platforms":["G2","Capterra","Trustpilot"]},"alternatives":[{"competitor":"Twilio","summary":"Twilio is a raw CPaaS API requiring custom development; Spoki provides a complete no-code platform with UI, automation, and 100+ integrations","comparisonPage":"https://spoki.com/en/spoki-alternatives/twilio"},{"competitor":"Respond.io","summary":"Respond.io uses third-party API aggregators; Spoki is a direct Official Meta BSP with flexible pricing and 100+ native integrations","comparisonPage":"https://spoki.com/en/spoki-alternatives/respond"},{"competitor":"WATI","summary":"WATI has limited integrations and basic chatbots; Spoki offers AI agents, 100+ native integrations, and unlimited operators","comparisonPage":"https://spoki.com/en/spoki-alternatives/wati"},{"competitor":"Infobip","summary":"Infobip targets developers with CPaaS APIs; Spoki provides visual no-code builders and ready-to-use automation for marketing/sales teams","comparisonPage":"https://spoki.com/en/spoki-alternatives/infobip"},{"competitor":"Trengo","summary":"Trengo is a generic helpdesk; Spoki specializes in WhatsApp-first CEM with deeper WhatsApp features and AI agents","comparisonPage":"https://spoki.com/en/spoki-alternatives/trengo"},{"competitor":"ManyChat","summary":"Manychat focuses on Instagram/Facebook bots; Spoki is WhatsApp-first with official Meta BSP status and enterprise AI automation","comparisonPage":"https://spoki.com/en/spoki-alternatives/manychat"},{"competitor":"Callbell","summary":"Callbell is a shared inbox tool; Spoki adds AI agents, visual flow builder, product catalogs, and broadcast campaigns","comparisonPage":"https://spoki.com/en/spoki-alternatives/callbell"},{"competitor":"Charles","summary":"Charles focuses on WhatsApp commerce in DACH region; Spoki covers 6 languages with broader multichannel support","comparisonPage":"https://spoki.com/en/spoki-alternatives/charles"},{"competitor":"Sleekflow","summary":"Sleekflow is a social commerce platform; Spoki offers deeper WhatsApp API features and AI-powered automation","comparisonPage":"https://spoki.com/en/spoki-alternatives/sleekflow"},{"competitor":"Brevo","summary":"Brevo (ex-Sendinblue) focuses on email marketing with 20% open rates; Spoki delivers 98% open rates via WhatsApp","comparisonPage":"https://spoki.com/en/spoki-alternatives/brevo"},{"competitor":"Gupshup","summary":"Gupshup is developer-centric messaging API; Spoki is built for marketing/sales teams with AI-powered automation","comparisonPage":"https://spoki.com/en/spoki-alternatives/gupshup"},{"competitor":"Sinch","summary":"Sinch is a CPaaS platform requiring development; Spoki is a turnkey Customer Engagement Management solution","comparisonPage":"https://spoki.com/en/spoki-alternatives/sinch"},{"competitor":"Vonage","summary":"Vonage focuses on voice/video APIs; Spoki specializes in WhatsApp-first customer engagement with AI","comparisonPage":"https://spoki.com/en/spoki-alternatives/vonage"}],"last_updated":"2026-04-24"},"content":{"title":"Spoki vs Octane AI: la alternativa WhatsApp al quiz de producto de Shopify","sections":[{"heading":"Spoki vs Octane AI: la alternativa WhatsApp al quiz de producto de Shopify","level":1,"text":"**Author:** Spoki | **Published:** 26/4/2026\n\n*Octane AI es la plataforma líder de quiz de producto para Shopify. Spoki es un Conversational Commerce OS en WhatsApp con tasas de apertura del 98%. Descubre cuándo elegir Spoki, cuándo Octane AI y cómo funcionan juntos.*\n\n---"},{"heading":"Octane AI y Spoki: dos enfoques distintos de personalización ecommerce","level":2,"text":"[Octane AI](https://www.octaneai.com/) y **Spoki** resuelven problemas parecidos — ayudan a las marcas a entender a sus clientes y personalizar la experiencia de compra — pero en canales y momentos del funnel completamente distintos.\n\nSi estás evaluando Octane AI como plataforma de personalización para tu ecommerce, aquí tienes una comparación honesta: qué hace Octane AI, qué hace Spoki, cuándo elegir cada una y por qué en muchos casos son **complementarias y no alternativas**."},{"heading":"Qué es Octane AI","level":2,"text":"Octane AI es la plataforma n.º 1 de **product quiz para Shopify**. Más de 5.000 marcas la usan para crear quizzes interactivos (shade matching, routine builder, size finder, gift finder) que recomiendan el producto adecuado durante la navegación y capturan email/SMS antes de la compra.\n\n- **Canal:** widget on-site en la tienda Shopify\n\n- **Momento:** pre-compra, durante la primera visita\n\n- **Resultado:** recomendación de producto + lead (email/SMS) sincronizado con Klaviyo/Attentive\n\n- **Motor IA:** CORE-1 para smart product matching\n\n- **Precio:** Basic 50 $/mes (400 créditos), Plus 200 $/mes (2.200 créditos), Enterprise 500+ $/mes\n\nEs excelente para marcas de belleza, skincare, suplementos y moda que viven en Shopify y necesitan convertir tráfico pago en compras dirigidas mediante un quiz interactivo."},{"heading":"Qué es Spoki","level":2,"text":"Spoki es un **Conversational Commerce OS en WhatsApp**: una plataforma completa que unifica Agentes IA, campañas broadcast, recuperación de carritos abandonados, atención al cliente multi-operador y más de 100 integraciones nativas (Shopify, WooCommerce, Klaviyo, HubSpot, Mailchimp, Zapier, n8n, Make…).\n\n- **Canal:** WhatsApp + multicanal (email, SMS, Web Chat)\n\n- **Momento:** cross-stage — desde el primer contacto hasta la post-venta\n\n- **Resultado:** conversaciones 1:1 con tasa de apertura del 98 %, automatizaciones, venta asistida\n\n- **Motor IA:** Agentes IA configurables con prompts editables desde el frontend\n\n- **Precio:** Service 19 €/mes, Marketing 39 €/mes, Sales 55 €/mes (facturación anual) + tarifas Meta por conversación transparentes"},{"heading":"Spoki vs Octane AI — comparativa directa","level":2,"text":"Característica\nOctane AI\nSpoki\n\nCanal principal\nWidget on-site Shopify\nWhatsApp + multicanal\n\nFase del funnel\nPre-compra (top of funnel)\nFunnel completo + post-venta\n\nRecuperación de carritos\nVía Klaviyo sync\nNativa en WhatsApp (98 % open)\n\nAtención al cliente\nNo\nSí — inbox multi-operador\n\nCampañas broadcast\nNo\nSí — plantillas aprobadas por Meta\n\nAgentes IA conversacionales\nNo (IA para product match)\nSí — prompts configurables\n\nIntegración Shopify\nNativa\nNativa\n\nIntegración Klaviyo\nNativa (función core)\nNativa\n\nDatos recogidos\nRespuestas del quiz (zero-party)\nConversaciones, preferencias, historial\n\nPrecio de entrada\n50 $/mes (Basic)\n19 €/mes (Service)\n\nPrueba gratuita\n14 días\n14 días sin tarjeta"},{"heading":"Cuándo elegir Octane AI","level":2,"text":"- Vendes en **Shopify** y tu problema principal es convertir tráfico pago en compras con recomendación de producto guiada.\n\n- Tu marca se basa en **matching personalizado**: skincare, cosmética, nutracéutica, moda con size finder.\n\n- Ya tienes una estrategia sólida en Klaviyo/Attentive y solo necesitas la capa de quiz en top-of-funnel."},{"heading":"Cuándo elegir Spoki","level":2,"text":"- Quieres **WhatsApp como canal principal** de marketing, venta y asistencia (no solo pre-compra).\n\n- Necesitas **recuperar carritos abandonados** de forma directa y medible (no solo por email).\n\n- Quieres **atención conversacional** con inbox compartido y Agentes IA que resuelven solos los casos simples.\n\n- Tu mercado principal es **España, Europa o LATAM**, donde WhatsApp supera el 80 % de penetración.\n\n- Quieres **costes predecibles** (suscripción + tarifas Meta transparentes) en lugar de un modelo por créditos."},{"heading":"Spoki + Octane AI: una combinación que funciona","level":2,"text":"Para muchas marcas ecommerce la elección no es “Octane AI *o* Spoki”, sino “Octane AI *y* Spoki”. Octane captura el lead vía quiz on-site, sincroniza los datos en Klaviyo, y Spoki continúa la conversación en WhatsApp con:\n\n- Mensaje de bienvenida post-quiz con el enlace al producto recomendado\n\n- Recuperación de carrito si el usuario no convierte de inmediato\n\n- Seguimiento post-compra (tracking, upsell, petición de reseña)\n\n- Atención 1:1 con un Agente IA que responde solo las FAQ\n\nEl resultado: haces crecer el **Customer Lifetime Value** en un canal con tasa de apertura del 98 %, no solo el conversion rate de la primera visita."},{"heading":"Prueba Spoki gratis 14 días","level":2,"text":"Si estás evaluando una plataforma de Conversational Commerce WhatsApp-first, [descubre los planes de Spoki](https://spoki.com/es/precios) y pruébala gratis 14 días, sin tarjeta de crédito. Nuestros consultores pueden mostrarte cómo integrar Spoki con tu stack Shopify + Klaviyo (+ Octane AI, si ya lo usas) en menos de 30 minutos."},{"heading":"Categories","level":3,"text":"- Competitor-es\n\n---"},{"heading":"About Spoki","level":2,"text":"Utiliza la plataforma sencilla, rápida e intuitiva de Spoki para impulsar conversiones, automatizar tareas y hacer crecer tu negocio."},{"heading":"Soluciones","level":3,"text":"- Marketing\n- Ventas\n- Atención al Cliente\n- Desarrolladores"},{"heading":"Programas Especiales","level":3,"text":"- Agencias\n- Afiliación\n- Revendedor\n- Start up"},{"heading":"Quick Links","level":3,"text":"- [Features](https://spoki.com/es/features)\n- [Pricing](https://spoki.com/es/pricing)\n- [About](https://spoki.com/es/about)\n- [FAQ](https://spoki.com/es/faq)\n- [Blog](https://spoki.com/es/blog)\n- [Case Studies](https://spoki.com/es/case-studies)\n- [Integrations](https://spoki.com/es/integrations)\n\n© 2026 Spoki. Todos los derechos reservados."}]}}