# Spoki vs Interakt

> Interakt targets Indian SMB WhatsApp commerce with INR-billed plans; Spoki is an AI-first Conversational Commerce OS for European and global businesses with GDPR residency and a 6-language product.

Canonical URL: https://spoki.com/es/vs/interakt

## TL;DR

- Interakt — WhatsApp commerce for Indian SMBs by Haptik / Jio
- Spoki — AI-first Conversational Commerce OS: AI Agents + broadcast + CRM + 100+ integrations on the official WhatsApp Business API
- Ideal for Interakt: Indian D2C and SMB e-commerce running WhatsApp-first campaigns. For everything beyond that scope, Spoki wins.

## Cuándo elegir Spoki

- GDPR-native EU data residency — Interakt is India-hosted
- 6-language product with native Italian, Spanish, French, German, Portuguese
- AI Agents with 19 dedicated AI features — Interakt AI is lighter
- 100+ integrations including HubSpot, Salesforce and European ecommerce stacks
- Italian-speaking support and Official Meta Tech Partner status

## Cuándo elegir Interakt

- Strong product-market fit for Indian SMB e-commerce
- Competitive INR-based pricing for the Indian market

## Comparativa

| Feature | Spoki | Interakt |
| --- | --- | --- |
| Enfoque | AI-first Conversational Commerce OS | WhatsApp commerce for Indian SMBs by Haptik / Jio |
| Primary channel | Official WhatsApp Business API (Meta BSP) | WhatsApp Business API |
| AI Agents | 19 dedicated AI features: Sales, Customer Service, Custom, Voice, Agentic workflows | Limited / scope-specific |
| Broadcast campaigns | Native with segmentation, scheduling, A/B tests | Limited or not native |
| CRM layer | Contacts, pipeline, tickets, segments | Often requires external CRM |
| Native integrations | 100+ (Shopify, WooCommerce, HubSpot, Salesforce, Pipedrive, Zoho) | Varies |
| Data residency | EU (GDPR-native) | IT |
| Meta Tech Partner | Yes — Official BSP | Depends on BSP |
| Languages (UI) | 6 (EN, IT, ES, FR, DE, PT) | Varies |
| Pricing model | Transparent per-conversation (Meta rates) | Monthly SaaS plans + Meta conversation fees |

## Precio

**Spoki** — Transparent pay-as-you-go, aligned with Meta Cloud API conversation categories. AI Agents, CRM, broadcast and 100+ integrations included.

**Interakt** — Monthly SaaS plans + Meta conversation fees

## Migración de Interakt a Spoki

Spoki importa contactos e historial de Interakt vía CSV. La portabilidad del número de WhatsApp usa el proceso oficial Meta Cloud API (~72h). Un onboarding specialist gestiona la migración.

## FAQ

### ¿Puedo mantener mi número?

Sí, proceso oficial Meta; Spoki gestiona la migración desde Interakt.

### ¿Spoki es más caro que Interakt?

Pago por uso transparente, con AI Agents, CRM, broadcast e integraciones incluidas.

### ¿Spoki tiene AI Agents?

Sí — Custom, Sales, Customer Service y Voice AI entrenados en catálogo y FAQs.

### ¿Cumple con GDPR y residencia de datos en UE?

Sí. Empresa UE con GDPR nativo y soporte en italiano.

## Habla con un especialista

Reserva 30 min. Mapeamos tu Interakt a Spoki y cotizamos la migración.

[Reservar](/es/contact)