Bauzaar case study: +15% conversions with Spoki and increased customer loyalty

In the Italian pet care market, Bauzaar is not just an e-commerce store: it is a community of pet lovers that puts people (and their pets) at the center. To grow sustainably, the brand has combined Connectif (data and flow orchestration) and Spoki (messaging on WhatsApp), building personalized experiences along the entire journey, with relevant messages sent at the right time. Goals Strategy …