Unipegaso Online University creates a successful model of on-demand e-learning with WhatsApp and Spoki

Context Unipegaso Online University, part of the Multiversity group, a leader in the Education sector in Italy, sought to optimize its omnichannel communication strategy to improve the student experience throughout the Customer Journey. In this context, it turned to Spoki to leverage WhatsApp as a native touchpoint, in order to optimize lead nurturing and sales …