Commencez à croîtreavec les conversations
Chaque message peut se transformer en revenus pour votre entreprise.
Les conversations boostent la performance,chaque chat compte
Glissez pour découvrir votre potentiel de croissance
À partir de
150
En tête du jeu
+14,000
*Les chiffres présentés sont des exemples pour vous aider à explorer l'outil. Les résultats réels varient selon l'entreprise.
Commencez à croîtreavec les conversations
Chaque message peut se transformer en revenus pour votre entreprise.
Conversations drive performance, every chat counts
Glissez pour découvrir votre potentiel de croissance
À partir de
150
En tête du jeu
+14,000
*Les chiffres présentés sont des exemples pour vous aider à explorer l'outil. Les résultats réels varient selon l'entreprise.
Augmentez vos ventes
Automatisez les conversations sur WhatsApp grâce à la puissance de l'intelligence artificielle
Gratuit
Gérez les demandes de vos clients sous 24 heures
Fonctionnalités clés
Service
Automatisez votre service
client avec l'IA
Fonctionnalités clés
Marketing
Boostez vos campagnes
massives avec l'IA
Fonctionnalités clés
Ventes
Gérez votre
eCommerce avec l'IA
Fonctionnalités clés
Compare plans and find your fit
View plan comparisonQuelques-uns de nos 2500 clients
How Conversations Work
See how each conversation is counted, billed, and turned into real customer engagement.
A conversation on Spoki is an interaction between your business and a customer, measured in 24-hour windows that start from the first message you send.
Once opened, you can exchange unlimited messages within that window. After 24 hours, a new conversation must be started.
Conversation Opened
When you send a message, the 24-hour clock starts.
24 Hour Window
Unlimited messages of any type can be exchanged within this session.
Conversation Closed
After 24 hours, any reply or new message starts a new conversation and a new charge.
Discover the plan that matches your conversation strategy.
Choose your planChannels & Core Features Included in Every Plan
Every plan includes full channel access and the essential tools to automate, integrate, and grow.
Basic Assistance
Get ongoing technical and onboarding support as part of your plan—so you're never alone on setup and operations.
Artificial Intelligence
Use smart automation, chatbots and AI-driven workflows to scale conversations and increase efficiency.
Unlimited Operators
No limits on team members: allow all your agents to work together seamlessly under the same platform.
Unlimited Automations
Create unlimited automation flows—message triggers, chat hand-offs, segmentation, integrations—without extra caps.
Unlimited Integrations
Connect seamlessly with thousands of systems and tools (CRM, eCommerce, marketing stack) to embed conversations into your ecosystem.
All Channels in One Platform
Track campaign performance, automate conversation flows (with AI), and keep a consistent customer experience across WhatsApp, SMS (one-way and two-way) and voice.
Rich, real-time chats via the official Business API.
SMS (One-Way)
Instant notifications—no reply needed.
SMS (Two-Way)
Text conversations with customer replies.
Voice
Automated or live calls for reminders and follow-ups.
Compare Plans & Conversations
Explore how each plan scales — from essential live chat to full sales automation — and pick the one that fits your volume of conversations.
Need help choosing the right plan?
Are you an agency helping brands grow on WhatsApp?
Get access to dedicated tools, discounts, and support to deliver powerful conversational campaigns for your clients.
Are you an agency helping brands grow on WhatsApp?
Get access to dedicated tools, discounts, and support to deliver powerful conversational campaigns for your clients.
Get the Support You Need
Boost your ROI and optimize your platform setup with personalized technical assistance.
Basic Support
Standard Support
Advanced Support
Premium Support
All prices exclude VAT.
Important Information & Terms
A clear breakdown of how conversations, billing, and limits work.
Conversations & Billing Rules
Conversations
- Conversations are 24-hour sessions counted from the first business message.
- You may exceed your plan's included conversations (up to 3×) with an additional surcharge.
Meta Billing
- Pricing depends on the recipient's country and message category (Meta rules).
- WhatsApp fees are always billed separately by Meta.
Billing of Excess Usage
- Exceeding the plan limit triggers a 25% surcharge.
- Excess usage is billed every 30 days, even on annual or quarterly plans.
189€ / 1,500 conversations * 1.25 = 0.1575€ per extra conversation
Account Setup & Activation
- Spoki requires an onboarding phase to activate the WhatsApp Cloud API.
- Activation depends on Meta verification and may take several days.
- You must follow the onboarding instructions provided by Spoki.
Plan Rules & Limits
- Plans are recurring: monthly, quarterly, or annually.
- Unlimited operators and unlimited contacts are allowed.
- Usage beyond 3× the included conversations requires a plan upgrade.
- Excess conversation costs are billed at the next monthly cycle.
Marketing plan of 1,500 conversations per month billed annually. Without changing plans you can take advantage of up to 4,500 conversations per month. At the end of the month every single conversation exceeding 1,500 will have the cost calculated as follows: 189.00€ / 1,500 conversations * 1.25 = 0.1575€.
Questions fréquentes
Spoki propose différents plans adaptés à vos besoins. Visitez notre page de tarification pour voir les détails. Nous offrons également un essai gratuit pour tester la plateforme.
WhatsApp facture des frais par conversation. Le coût varie selon le pays du destinataire et le type de conversation (marketing, utilité, service client). Ces frais sont distincts de l'abonnement Spoki.
Nous acceptons les cartes de crédit (Visa, Mastercard, American Express), le virement bancaire et PayPal pour les plans annuels.