# Spoki vs HubSpot

> HubSpot is a broad inbound CRM; Spoki is a WhatsApp-first Customer Engagement Management platform that adds official WhatsApp Business API, AI Agents, broadcast campaigns, commerce automations and bidirectional HubSpot sync where needed.

Canonical URL: https://spoki.com/fr/vs/hubspot

## TL;DR

- HubSpot — Inbound CRM platform for marketing, sales, service and content teams
- Spoki — AI-first Conversational Commerce OS: AI Agents + broadcast + CRM + 100+ integrations on the official WhatsApp Business API
- Ideal for HubSpot: Teams invested in inbound marketing, CRM pipelines, email workflows and HubSpot's app marketplace. For everything beyond that scope, Spoki wins.

## Quand choisir Spoki

- WhatsApp Business API is the primary engagement channel, not a secondary integration
- Official Meta Tech Partner status with WhatsApp broadcast, segmentation, templates and campaign reporting
- AI Agents for sales, customer service, custom workflows and Voice AI trained on catalog, documents and FAQs
- Conversational commerce flows including cart recovery, post-purchase messages and product catalog conversations
- Native HubSpot integration keeps CRM records synchronized when HubSpot remains the source of truth
- GDPR-native EU data residency and Italian-speaking onboarding for European teams

## Quand choisir HubSpot

- Strong inbound CRM, forms, email marketing and content management ecosystem
- Large marketplace and familiar CRM workflow for sales and marketing teams

## Comparatif

| Feature | Spoki | HubSpot |
| --- | --- | --- |
| Focus | AI-first Conversational Commerce OS | Inbound CRM platform for marketing, sales, service and content teams |
| Primary channel | Official WhatsApp Business API (Meta BSP) | CRM, email, website forms, live chat and marketing automation |
| AI Agents | 19 dedicated AI features: Sales, Customer Service, Custom, Voice, Agentic workflows | Limited / scope-specific |
| Broadcast campaigns | Native with segmentation, scheduling, A/B tests | Limited or not native |
| CRM layer | Contacts, pipeline, tickets, segments | Often requires external CRM |
| Native integrations | 100+ (Shopify, WooCommerce, HubSpot, Salesforce, Pipedrive, Zoho) | Varies |
| Data residency | EU (GDPR-native) | Global |
| Meta Tech Partner | Yes — Official BSP | Depends on BSP |
| Languages (UI) | 6 (EN, IT, ES, FR, DE, PT) | Varies |
| Pricing model | Transparent per-conversation (Meta rates) | Hub-based SaaS tiers with seats, contacts and add-ons |

## Prix

**Spoki** — Transparent pay-as-you-go, aligned with Meta Cloud API conversation categories. AI Agents, CRM, broadcast and 100+ integrations included.

**HubSpot** — Hub-based SaaS tiers with seats, contacts and add-ons

## Migration de HubSpot vers Spoki

Spoki importe contacts et historique depuis HubSpot via CSV. La portabilité du numéro WhatsApp passe par le processus officiel Meta Cloud API (~72h). Un onboarding specialist gère la migration.

## FAQ

### Puis-je garder mon numéro ?

Oui, procédure officielle Meta ; Spoki gère la migration depuis HubSpot.

### Spoki est-il plus cher que HubSpot ?

Pay-as-you-go transparent, avec AI Agents, CRM, broadcast et intégrations inclus.

### Spoki propose-t-il des AI Agents ?

Oui — Custom, Sales, Customer Service et Voice AI entraînés sur catalogue et FAQ.

### RGPD et résidence UE ?

Oui. Entreprise UE, RGPD natif, support italophone.

## Parlez à un spécialiste

Réservez 30 min. Nous mappons HubSpot sur Spoki et chiffrons la migration.

[Réserver](/fr/contact)