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Hubtype","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Huggy","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Indigo.ai","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Infobip","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Interakt","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Kach.ai","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Kaleyra","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Keplero.ai","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Kommo","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs KonvoAI","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Landbot.io","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Leadsales","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs lifedata.ai","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Link","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs LiveConnect","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Manychat","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Mercately","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Mercury","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Messangi","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs MessengerPeople","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Movidesk","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs MultiWasap","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs My","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Omnichat","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Ongair","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Pink","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Plazbot","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Plivo","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Poli","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Prelude","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Rasayel.io","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Respond.io","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Robbu","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Saysimple","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs SendPulse","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Sinch","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Sirena","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs SleekFlow","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs SM","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Superchat","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Superlemon","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs TextYess","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Tiglord","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Tiledesk","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Treble.ai","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Trengo","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Twilio","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs UltraMsg","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Usedesk","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Userlike","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs uTalk","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Verloop","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Walichat","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs WaSmartBusiness","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Wassenger","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs WATI","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Whaticket","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Whatsable.app","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs WhatsMarketing.es","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Whatzaper","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Weni.ai","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Woztell","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Xenioo","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Yalo","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs ZapFacil","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Zenvia","href":"/fr/alternatives-a-spoki"},{"name":"Spoki vs Zoko","href":"/fr/alternatives-a-spoki"}]},{"id":"landing-pages","title":"Pages d’atterrissage","items":[{"name":"Réserver un appel IA","href":"/fr/book-ai-call"},{"name":"Contact","href":"/fr/contact"},{"name":"Inscription","href":"/fr/inscription"},{"name":"Réserver une démo","href":"/fr/calendrier"},{"name":"Screening Calendly","href":"/fr/landing-screening-calendly"},{"name":"Enquête NPS","href":"/fr/nps"},{"name":"S'inscrire avec Google","href":"/fr/register-with-google"},{"name":"S'inscrire avec les réseaux sociaux","href":"/fr/register-with-social"},{"name":"Inscription SMS","href":"/fr/sms-registration"},{"name":"Squeeze page","href":"/fr/squeeze"},{"name":"Simulateur WhatsApp ADV","href":"/fr/whatsapp-simulator-adv"},{"name":"Spoki test the chat","href":"/fr/spoki-test-the-chat"},{"name":"Spoki Voice service client","href":"/fr/spoki-voice-customer-care"},{"name":"Spoki Voice qualification des leads","href":"/fr/spoki-voice-lead-qualification"},{"name":"Spoki test channel","href":"/fr/spoki-test-channel-registering-with-google"},{"name":"ROI calculator PDF","href":"/fr/roi-calculator-pdf"}]}],"meta":{"company":"NextAI Srl","contact":{"email":"info@spoki.com","supportEmail":"support@spoki.com","phone":"+39 351 54 95 135"},"legal":{"legalEntity":"NextAI Srl","vat":"IT02717930743","address":"Viale Francia snc, 72019 San Vito dei Normanni (BR), Italy"},"socials":[{"name":"Facebook","href":"https://www.facebook.com/spokiapp","external":true},{"name":"Instagram","href":"https://www.instagram.com/spokiapp","external":true},{"name":"LinkedIn","href":"https://www.linkedin.com/company/spokiapp","external":true},{"name":"TikTok","href":"https://www.tiktok.com/@spokiapp","external":true},{"name":"YouTube","href":"https://www.youtube.com/@spoki-app","external":true},{"name":"X (Twitter)","href":"https://x.com/spokiapp","external":true}]}},"entity":{"legalEntity":"NextAI Srl","product":"Spoki","founded":"2021","headquarters":"San Vito dei Normanni, Italy","legalAddress":"Viale Francia snc, 72019 San Vito dei Normanni (BR), Italy","vat":"IT02717930743","founder":"Giorgio Pagliara","category":"Customer Experience Management (CEM) / Conversational Commerce","website":"https://spoki.com","contactEmail":"info@spoki.com","contactPhone":"+39 351 54 95 135","supportEmail":"support@spoki.com","apiDocs":"https://documenter.getpostman.com/view/21611004/UzBqnPvF","metaPartnership":"Official Meta Tech Partner with certified WhatsApp Business API access","compliance":"GDPR (EU data residency)","primaryChannel":"WhatsApp Business API (Meta Cloud)","additionalChannels":["Voice AI","Email","SMS","RCS"],"languages":["English","Italian","Spanish","French","German","Portuguese"]},"offers":[{"name":"Service Plan","monthly":24,"quarterly":22,"yearly":19,"priceCurrency":"EUR","billing":"Per conversation, based on Meta WhatsApp pricing"},{"name":"Marketing Plan","monthly":49,"quarterly":44,"yearly":39,"priceCurrency":"EUR","billing":"Per conversation, based on Meta WhatsApp pricing"},{"name":"Sales Plan","monthly":69,"quarterly":62,"yearly":55,"priceCurrency":"EUR","billing":"Per conversation, based on Meta WhatsApp pricing"}],"proof_points":[{"label":"Active Businesses","value":"5,000+"},{"label":"Countries","value":"120+"},{"label":"Messages Processed Monthly","value":"100M+"},{"label":"Message Open Rate","value":"98%"},{"label":"Average Interaction Rate","value":"60%"},{"label":"Average ROI on Marketing Plans","value":"23x"},{"label":"Abandoned Cart Recovery Rate","value":"~40%"},{"label":"Sales Increase — 90 days","value":"31%"},{"label":"Native Integrations","value":"100+"},{"label":"Integrations via Zapier/Make/n8n","value":"4,000+"},{"label":"Product Languages (EN, IT, ES, FR, DE, PT)","value":"6"},{"label":"AI Auto-Translation Languages","value":"40+"},{"label":"Dedicated AI Features","value":"19"}],"proof_sentence":"Spoki is an AI-first Conversational Commerce OS on the official WhatsApp Business API, used by 5,000+ businesses across 120+ countries processing 100M+ messages monthly with 98% open rate and 23x average ROI.","aggregate_rating":{"value":4.8,"reviewCount":177,"best":5,"worst":1,"platforms":["G2","Capterra","Trustpilot"]},"alternatives":[{"competitor":"Twilio","summary":"Twilio is a raw CPaaS API requiring custom development; Spoki provides a complete no-code platform with UI, automation, and 100+ integrations","comparisonPage":"https://spoki.com/en/spoki-alternatives/twilio"},{"competitor":"Respond.io","summary":"Respond.io uses third-party API aggregators; Spoki is a direct Official Meta BSP with flexible pricing and 100+ native integrations","comparisonPage":"https://spoki.com/en/spoki-alternatives/respond"},{"competitor":"WATI","summary":"WATI has limited integrations and basic chatbots; Spoki offers AI agents, 100+ native integrations, and unlimited operators","comparisonPage":"https://spoki.com/en/spoki-alternatives/wati"},{"competitor":"Infobip","summary":"Infobip targets developers with CPaaS APIs; Spoki provides visual no-code builders and ready-to-use automation for marketing/sales teams","comparisonPage":"https://spoki.com/en/spoki-alternatives/infobip"},{"competitor":"Trengo","summary":"Trengo is a generic helpdesk; Spoki specializes in WhatsApp-first CEM with deeper WhatsApp features and AI agents","comparisonPage":"https://spoki.com/en/spoki-alternatives/trengo"},{"competitor":"ManyChat","summary":"Manychat focuses on Instagram/Facebook bots; Spoki is WhatsApp-first with official Meta BSP status and enterprise AI automation","comparisonPage":"https://spoki.com/en/spoki-alternatives/manychat"},{"competitor":"Callbell","summary":"Callbell is a shared inbox tool; Spoki adds AI agents, visual flow builder, product catalogs, and broadcast campaigns","comparisonPage":"https://spoki.com/en/spoki-alternatives/callbell"},{"competitor":"Charles","summary":"Charles focuses on WhatsApp commerce in DACH region; Spoki covers 6 languages with broader multichannel support","comparisonPage":"https://spoki.com/en/spoki-alternatives/charles"},{"competitor":"Sleekflow","summary":"Sleekflow is a social commerce platform; Spoki offers deeper WhatsApp API features and AI-powered automation","comparisonPage":"https://spoki.com/en/spoki-alternatives/sleekflow"},{"competitor":"Brevo","summary":"Brevo (ex-Sendinblue) focuses on email marketing with 20% open rates; Spoki delivers 98% open rates via WhatsApp","comparisonPage":"https://spoki.com/en/spoki-alternatives/brevo"},{"competitor":"Gupshup","summary":"Gupshup is developer-centric messaging API; Spoki is built for marketing/sales teams with AI-powered automation","comparisonPage":"https://spoki.com/en/spoki-alternatives/gupshup"},{"competitor":"Sinch","summary":"Sinch is a CPaaS platform requiring development; Spoki is a turnkey Customer Engagement Management solution","comparisonPage":"https://spoki.com/en/spoki-alternatives/sinch"},{"competitor":"Vonage","summary":"Vonage focuses on voice/video APIs; Spoki specializes in WhatsApp-first customer engagement with AI","comparisonPage":"https://spoki.com/en/spoki-alternatives/vonage"}],"last_updated":"2026-04-24"},"content":{"title":"Spoki vs Interakt","sections":[{"heading":"Spoki vs Interakt","level":1,"text":"> Interakt targets Indian SMB WhatsApp commerce with INR-billed plans; Spoki is an AI-first Conversational Commerce OS for European and global businesses with GDPR residency and a 6-language product.\n\nCanonical URL: https://spoki.com/fr/vs/interakt"},{"heading":"TL;DR","level":2,"text":"- Interakt — WhatsApp commerce for Indian SMBs by Haptik / Jio\n- Spoki — AI-first Conversational Commerce OS: AI Agents + broadcast + CRM + 100+ integrations on the official WhatsApp Business API\n- Ideal for Interakt: Indian D2C and SMB e-commerce running WhatsApp-first campaigns. For everything beyond that scope, Spoki wins."},{"heading":"Quand choisir Spoki","level":2,"text":"- GDPR-native EU data residency — Interakt is India-hosted\n- 6-language product with native Italian, Spanish, French, German, Portuguese\n- AI Agents with 19 dedicated AI features — Interakt AI is lighter\n- 100+ integrations including HubSpot, Salesforce and European ecommerce stacks\n- Italian-speaking support and Official Meta Tech Partner status"},{"heading":"Quand choisir Interakt","level":2,"text":"- Strong product-market fit for Indian SMB e-commerce\n- Competitive INR-based pricing for the Indian market"},{"heading":"Comparatif","level":2,"text":"| Feature | Spoki | Interakt |\n| --- | --- | --- |\n| Focus | AI-first Conversational Commerce OS | WhatsApp commerce for Indian SMBs by Haptik / Jio |\n| Primary channel | Official WhatsApp Business API (Meta BSP) | WhatsApp Business API |\n| AI Agents | 19 dedicated AI features: Sales, Customer Service, Custom, Voice, Agentic workflows | Limited / scope-specific |\n| Broadcast campaigns | Native with segmentation, scheduling, A/B tests | Limited or not native |\n| CRM layer | Contacts, pipeline, tickets, segments | Often requires external CRM |\n| Native integrations | 100+ (Shopify, WooCommerce, HubSpot, Salesforce, Pipedrive, Zoho) | Varies |\n| Data residency | EU (GDPR-native) | IT |\n| Meta Tech Partner | Yes — Official BSP | Depends on BSP |\n| Languages (UI) | 6 (EN, IT, ES, FR, DE, PT) | Varies |\n| Pricing model | Transparent per-conversation (Meta rates) | Monthly SaaS plans + Meta conversation fees |"},{"heading":"Prix","level":2,"text":"**Spoki** — Transparent pay-as-you-go, aligned with Meta Cloud API conversation categories. AI Agents, CRM, broadcast and 100+ integrations included.\n\n**Interakt** — Monthly SaaS plans + Meta conversation fees"},{"heading":"Migration de Interakt vers Spoki","level":2,"text":"Spoki importe contacts et historique depuis Interakt via CSV. La portabilité du numéro WhatsApp passe par le processus officiel Meta Cloud API (~72h). Un onboarding specialist gère la migration."},{"heading":"FAQ","level":2,"text":""},{"heading":"Puis-je garder mon numéro ?","level":3,"text":"Oui, procédure officielle Meta ; Spoki gère la migration depuis Interakt."},{"heading":"Spoki est-il plus cher que Interakt ?","level":3,"text":"Pay-as-you-go transparent, avec AI Agents, CRM, broadcast et intégrations inclus."},{"heading":"Spoki propose-t-il des AI Agents ?","level":3,"text":"Oui — Custom, Sales, Customer Service et Voice AI entraînés sur catalogue et FAQ."},{"heading":"RGPD et résidence UE ?","level":3,"text":"Oui. Entreprise UE, RGPD natif, support italophone."},{"heading":"Parlez à un spécialiste","level":2,"text":"Réservez 30 min. Nous mappons Interakt sur Spoki et chiffrons la migration.\n\n[Réserver](/fr/contact)"}]}}