# Spoki vs Klaviyo

> Klaviyo is an email/SMS ecommerce marketing platform; Spoki is a WhatsApp-first AI-first Conversational Commerce OS with Official Meta Tech Partner status, AI Agents and bidirectional Klaviyo sync where Klaviyo stays the marketing system of record.

Canonical URL: https://spoki.com/fr/vs/klaviyo

## TL;DR

- Klaviyo — Ecommerce marketing platform — email, SMS and (light) WhatsApp
- Spoki — AI-first Conversational Commerce OS: AI Agents + broadcast + CRM + 100+ integrations on the official WhatsApp Business API
- Ideal for Klaviyo: Ecommerce brands running email and SMS lifecycle marketing on Shopify, WooCommerce and similar. For everything beyond that scope, Spoki wins.

## Quand choisir Spoki

- WhatsApp Business API is the primary channel — not a secondary add-on
- Conversational commerce flows native: catalog browsing, cart recovery, post-purchase and CTWA
- AI Agents (Sales, Service, Custom, Voice) versus rule-based flows
- Bidirectional Klaviyo integration when Klaviyo remains the source of truth for email/SMS
- EU data residency, GDPR-native and Italian-speaking onboarding

## Quand choisir Klaviyo

- Best-in-class email and SMS deliverability and segmentation for ecommerce
- Deep Shopify and BigCommerce native data integrations

## Comparatif

| Feature | Spoki | Klaviyo |
| --- | --- | --- |
| Focus | AI-first Conversational Commerce OS | Ecommerce marketing platform — email, SMS and (light) WhatsApp |
| Primary channel | Official WhatsApp Business API (Meta BSP) | Email and SMS first, WhatsApp added |
| AI Agents | 19 dedicated AI features: Sales, Customer Service, Custom, Voice, Agentic workflows | Limited / scope-specific |
| Broadcast campaigns | Native with segmentation, scheduling, A/B tests | Limited or not native |
| CRM layer | Contacts, pipeline, tickets, segments | Often requires external CRM |
| Native integrations | 100+ (Shopify, WooCommerce, HubSpot, Salesforce, Pipedrive, Zoho) | Varies |
| Data residency | EU (GDPR-native) | Varies |
| Meta Tech Partner | Yes — Official BSP | Depends on BSP |
| Languages (UI) | 6 (EN, IT, ES, FR, DE, PT) | Varies |
| Pricing model | Transparent per-conversation (Meta rates) | Tiered by active profiles plus per-message channel fees |

## Prix

**Spoki** — Transparent pay-as-you-go, aligned with Meta Cloud API conversation categories. AI Agents, CRM, broadcast and 100+ integrations included.

**Klaviyo** — Tiered by active profiles plus per-message channel fees

## Migration de Klaviyo vers Spoki

Spoki importe contacts et historique depuis Klaviyo via CSV. La portabilité du numéro WhatsApp passe par le processus officiel Meta Cloud API (~72h). Un onboarding specialist gère la migration.

## FAQ

### Puis-je garder mon numéro ?

Oui, procédure officielle Meta ; Spoki gère la migration depuis Klaviyo.

### Spoki est-il plus cher que Klaviyo ?

Pay-as-you-go transparent, avec AI Agents, CRM, broadcast et intégrations inclus.

### Spoki propose-t-il des AI Agents ?

Oui — Custom, Sales, Customer Service et Voice AI entraînés sur catalogue et FAQ.

### RGPD et résidence UE ?

Oui. Entreprise UE, RGPD natif, support italophone.

## Parlez à un spécialiste

Réservez 30 min. Nous mappons Klaviyo sur Spoki et chiffrons la migration.

[Réserver](/fr/contact)