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Blinger","href":"/it/alternative-a-spoki/spoki-vs-blinger-automazione-whatsapp-per-vendite-e-marketing"},{"name":"Spoki vs Blip.ai","href":"/it/alternative-a-spoki/spoki-vs-blip-ai-best-whatsapp-automation-for-e-commerce"},{"name":"Spoki vs Bony.chat","href":"/it/alternative-a-spoki/spoki-vs-bony-chat-best-whatsapp-automation-for-growth"},{"name":"Spoki vs Botmaker","href":"/it/alternative-a-spoki/spoki-vs-botmaker-migliore-automazione-whatsapp-e-commerce"},{"name":"Spoki vs Botsailor.com","href":"/it/alternative-a-spoki/spoki-com-vs-botsailor-com-best-whatsapp-automation-tool"},{"name":"Spoki vs BotSpace","href":"/it/alternative-a-spoki/spoki-vs-botspace-best-whatsapp-automation-tool-for-growth"},{"name":"Spoki vs Brevo","href":"/it/alternative-a-spoki/spoki-vs-brevo-automazione-whatsapp-per-e-commerce"},{"name":"Spoki vs BusinessChat","href":"/it/alternative-a-spoki/spoki-vs-businesschat-la-migliore-automazione-whatsapp-in-spagna"},{"name":"Spoki vs CallBell","href":"/it/alternative-a-spoki/looking-for-an-alternative-to-callbell-discover-spoki-the-cross-functional-solution-to-develop-your-business-on-whatsapp"},{"name":"Spoki vs Charles","href":"/it/alternative-a-spoki/looking-for-an-alternative-to-charles-discover-spoki-the-cross-functional-solution-to-develop-your-business-on-whatsapp"},{"name":"Spoki vs Chat2Desk","href":"/it/alternative-a-spoki/spoki-vs-chat2desk-the-whatsapp-automation-comparison"},{"name":"Spoki vs Chatarmin.com","href":"/it/alternative-a-spoki/spoki-com-vs-chatarmin-com-potenza-automazione-whatsapp"},{"name":"Spoki vs ChatDaddy","href":"/it/alternative-a-spoki/spoki-vs-chatdaddy-best-whatsapp-automation-for-e-commerce"},{"name":"Spoki vs Chatguru","href":"/it/alternative-a-spoki/spoki-vs-chatguru-best-whatsapp-platform-for-sales-marketing"},{"name":"Spoki vs ChatPro","href":"/it/alternative-a-spoki/spoki-vs-chatpro-best-whatsapp-automation-for-e-commerce"},{"name":"Spoki vs Chattigo","href":"/it/alternative-a-spoki/spoki-vs-chattigo-why-whatsapp-specialization-drives-sales"},{"name":"Spoki vs Clerk.chat","href":"/it/alternative-a-spoki/spoki-vs-clerk-chat-automazione-whatsapp-specializzata"},{"name":"Spoki vs Cliengo","href":"/it/alternative-a-spoki/spoki-vs-cliengo-best-whatsapp-automation-for-e-commerce-leads"},{"name":"Spoki vs Clientify","href":"/it/alternative-a-spoki/spoki-vs-clientify-automazione-whatsapp-per-vendite-e-marketing"},{"name":"Spoki vs CM.com","href":"/it/alternative-a-spoki/spoki-vs-cm-com-automazione-whatsapp-per-il-successo"},{"name":"Spoki vs Concepto","href":"/it/alternative-a-spoki/spoki-vs-concepto-movil-best-whatsapp-automation-tool-spoki"},{"name":"Spoki vs ControlHippo","href":"/it/alternative-a-spoki/spoki-vs-controlhippo-best-whatsapp-tool-for-e-commerce"},{"name":"Spoki vs Conversation24","href":"/it/alternative-a-spoki/spoki-vs-conversation24-the-whatsapp-revenue-engine-comparison"},{"name":"Spoki vs 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Fortics","href":"/it/alternative-a-spoki/spoki-vs-fortics-the-smart-choice-for-whatsapp-automation"},{"name":"Spoki vs Funnelchat","href":"/it/alternative-a-spoki/spoki-vs-funnelchat-aumenta-le-vendite-e-commerce-con-whatsapp"},{"name":"Spoki vs Gallabox","href":"/it/alternative-a-spoki/spoki-vs-gallabox-best-whatsapp-automation-for-e-commerce"},{"name":"Spoki vs Generalist","href":"/it/alternative-a-spoki/spoki-vs-generalisti-lautomazione-whatsapp-specializzata-vince"},{"name":"Spoki vs GetButton","href":"/it/alternative-a-spoki/spoki-vs-getbutton-whatsapp-automation-for-e-commerce-sales"},{"name":"Spoki vs Grasp","href":"/it/alternative-a-spoki/spoki-vs-grasp-whatsapp-for-sales-marketing-automation"},{"name":"Spoki vs Gupshup","href":"/it/alternative-a-spoki/spoki-vs-gupshup-best-whatsapp-automation-for-e-commerce"},{"name":"Spoki vs Gus","href":"/it/alternative-a-spoki/spoki-vs-gus-chat-best-whatsapp-automation-for-e-commerce"},{"name":"Spoki vs 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Kach.ai","href":"/it/alternative-a-spoki/spoki-vs-kach-ai-whatsapp-marketing-platform-vs-ai-chatbot"},{"name":"Spoki vs Kaleyra","href":"/it/alternative-a-spoki/spoki-vs-kaleyra-automazione-whatsapp-per-e-commerce-spoki"},{"name":"Spoki vs Keplero.ai","href":"/it/alternative-a-spoki/spoki-vs-keplero-ai-best-ai-platform-for-growth"},{"name":"Spoki vs Kommo","href":"/it/alternative-a-spoki/spoki-vs-kommo-why-specialization-wins-for-whatsapp-marketing"},{"name":"Spoki vs KonvoAI","href":"/it/alternative-a-spoki/spoki-vs-konvoai-specialized-whatsapp-automation-vs-general-ai"},{"name":"Spoki vs Landbot.io","href":"/it/alternative-a-spoki/spoki-vs-landbot-io-why-e-commerce-needs-whatsapp-first"},{"name":"Spoki vs Leadsales","href":"/it/alternative-a-spoki/spoki-vs-leadsales-migliore-automazione-whatsapp-e-crm"},{"name":"Spoki vs lifedata.ai","href":"/it/alternative-a-spoki/spoki-vs-lifedata-ai-migliore-ia-per-lengagement-del-cliente"},{"name":"Spoki vs Link","href":"/it/alternative-a-spoki/spoki-vs-link-mobility-whatsapp-specialization-for-e-commerce"},{"name":"Spoki vs LiveConnect","href":"/it/alternative-a-spoki/spoki-vs-liveconnect-best-whatsapp-automation-for-e-commerce"},{"name":"Spoki vs Manychat","href":"/it/alternative-a-spoki/spoki-vs-manychat-best-whatsapp-platform-for-e-commerce"},{"name":"Spoki vs Mercately","href":"/it/alternative-a-spoki/spoki-vs-mercately-why-spoki-is-the-e-commerce-powerhouse"},{"name":"Spoki vs Mercury","href":"/it/alternative-a-spoki/spoki-vs-mercury-chat-whatsapp-marketing-automation-comparison"},{"name":"Spoki vs Messangi","href":"/it/alternative-a-spoki/spoki-vs-messangi-best-whatsapp-automation-for-sales"},{"name":"Spoki vs MessengerPeople","href":"/it/alternative-a-spoki/spoki-vs-messengerpeople-best-whatsapp-tool-for-e-commerce-sales"},{"name":"Spoki vs Movidesk","href":"/it/alternative-a-spoki/spoki-vs-movidesk-best-whatsapp-automation-for-sales-marketing"},{"name":"Spoki vs 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SleekFlow","href":"/it/alternative-a-spoki/spoki-vs-sleekflow-automazione-whatsapp-per-e-commerce"},{"name":"Spoki vs SM","href":"/it/alternative-a-spoki/spoki-vs-sm-click-best-whatsapp-platform-for-italian-business"},{"name":"Spoki vs Superchat","href":"/it/alternative-a-spoki/spoki-vs-superchat-whatsapp-marketing"},{"name":"Spoki vs Superlemon","href":"/it/alternative-a-spoki/spoki-vs-superlemon-automazione-whatsapp-per-spingere-le-vendite"},{"name":"Spoki vs TextYess","href":"/it/alternative-a-spoki/looking-for-an-alternative-to-textyess-discover-spoki-the-cross-functional-solution-to-develop-your-business-on-whatsapp"},{"name":"Spoki vs Tiglord","href":"/it/alternative-a-spoki/spoki-vs-tiglord-marketing-whatsapp-per-e-commerce-in-italia"},{"name":"Spoki vs Tiledesk","href":"/it/alternative-a-spoki/spoki-vs-tiledesk-why-dedicated-whatsapp-marketing-wins"},{"name":"Spoki vs Treble.ai","href":"/it/alternative-a-spoki/spoki-vs-treble-ai-best-whatsapp-automation-for-e-commerce"},{"name":"Spoki vs Trengo","href":"/it/alternative-a-spoki/spoki-vs-trengo-best-whatsapp-platform-for-e-commerce-sales"},{"name":"Spoki vs Twilio","href":"/it/alternative-a-spoki/spoki-vs-twilio-conversational-platforms-compared"},{"name":"Spoki vs UltraMsg","href":"/it/alternative-a-spoki/ultramsg-vs-spoki-perche-lapi-ufficiale-whatsapp-business-e-cruciale"},{"name":"Spoki vs Usedesk","href":"/it/alternative-a-spoki/spoki-vs-usedesk-best-platform-for-whatsapp-sales"},{"name":"Spoki vs Userlike","href":"/it/alternative-a-spoki/spoki-vs-userlike-la-migliore-automazione-whatsapp-per-e-commerce"},{"name":"Spoki vs uTalk","href":"/it/alternative-a-spoki/spoki-vs-utalk-best-whatsapp-sales-platform-for-brazil-portugal"},{"name":"Spoki vs Verloop","href":"/it/alternative-a-spoki/spoki-vs-verloop-best-whatsapp-automation-for-e-commerce"},{"name":"Spoki vs Walichat","href":"/it/alternative-a-spoki/spoki-vs-walichat-best-whatsapp-platform-for-e-commerce-growth"},{"name":"Spoki vs WaSmartBusiness","href":"/it/alternative-a-spoki/spoki-vs-wasmartbusiness-ottimizza-il-tuo-marketing-whatsapp"},{"name":"Spoki vs Wassenger","href":"/it/alternative-a-spoki/spoki-vs-wassenger-api-ufficiale-whatsapp-business-cruciale"},{"name":"Spoki vs WATI","href":"/it/alternative-a-spoki/looking-for-an-alternative-to-wati-discover-spoki-the-cross-functional-solution-to-develop-your-business-on-whatsapp"},{"name":"Spoki vs Whaticket","href":"/it/alternative-a-spoki/spoki-vs-whaticket-automazione-whatsapp-per-le-vendite"},{"name":"Spoki vs Whatsable.app","href":"/it/alternative-a-spoki/spoki-vs-whatsable-app-automazione-whatsapp-per-e-commerce"},{"name":"Spoki vs WhatsMarketing.es","href":"/it/alternative-a-spoki/spoki-com-vs-whatsmarketing-es-ultimate-whatsapp-guide"},{"name":"Spoki vs Whatzaper","href":"/it/alternative-a-spoki/spoki-vs-whatzaper-la-migliore-automazione-whatsapp-per-business"},{"name":"Spoki vs Weni.ai","href":"/it/alternative-a-spoki/spoki-vs-weni-ai-la-piattaforma-ideale-di-automazione-whatsapp"},{"name":"Spoki vs Woztell","href":"/it/alternative-a-spoki/spoki-com-vs-woztell-a-comprehensive-comparison"},{"name":"Spoki vs Xenioo","href":"/it/alternative-a-spoki/spoki-vs-xenioo-potenziando-vendite-e-commerce-con-whatsapp"},{"name":"Spoki vs Yalo","href":"/it/alternative-a-spoki/spoki-vs-yalo-best-whatsapp-automation-for-e-commerce"},{"name":"Spoki vs ZapFacil","href":"/it/alternative-a-spoki/spoki-vs-zapfacil-boost-e-commerce-sales-with-superior-automation"},{"name":"Spoki vs Zenvia","href":"/it/alternative-a-spoki/spoki-vs-zenvia-best-whatsapp-solution-for-e-commerce-growth"},{"name":"Spoki vs Zoko","href":"/it/alternative-a-spoki/spoki-vs-zoko-marketing-whatsapp-per-e-commerce-di-successo"}]},{"id":"landing-pages","title":"Landing Page","items":[{"name":"Prenota chiamata AI","href":"/it/book-ai-call"},{"name":"Contatti","href":"/it/contatti"},{"name":"Registrazione","href":"/it/registrazione"},{"name":"Prenota una demo","href":"/it/calendario"},{"name":"Screening Calendly","href":"/it/landing-screening-calendly"},{"name":"Sondaggio NPS","href":"/it/nps"},{"name":"Registrati con Google","href":"/it/register-with-google"},{"name":"Registrati con social","href":"/it/register-with-social"},{"name":"Registrazione SMS","href":"/it/sms-registration"},{"name":"Squeeze page","href":"/it/squeeze"},{"name":"Simulatore WhatsApp ADV","href":"/it/whatsapp-simulator-adv"},{"name":"Spoki test the chat","href":"/it/spoki-test-the-chat"},{"name":"Spoki Voice customer care","href":"/it/spoki-voice-customer-care"},{"name":"Spoki Voice lead qualification","href":"/it/spoki-voice-lead-qualification"},{"name":"Spoki test channel","href":"/it/spoki-test-channel-registering-with-google"},{"name":"ROI calculator PDF","href":"/it/roi-calculator-pdf"}]}],"meta":{"company":"NextAI Srl","contact":{"email":"info@spoki.com","supportEmail":"support@spoki.com","phone":"+39 351 54 95 135"},"legal":{"legalEntity":"NextAI Srl","vat":"IT02717930743","address":"Viale Francia snc, 72019 San Vito dei Normanni (BR), Italy"},"socials":[{"name":"Facebook","href":"https://www.facebook.com/spokiapp","external":true},{"name":"Instagram","href":"https://www.instagram.com/spokiapp","external":true},{"name":"LinkedIn","href":"https://www.linkedin.com/company/spokiapp","external":true},{"name":"TikTok","href":"https://www.tiktok.com/@spokiapp","external":true},{"name":"YouTube","href":"https://www.youtube.com/@spoki-app","external":true},{"name":"X (Twitter)","href":"https://x.com/spokiapp","external":true}]}},"entity":{"legalEntity":"NextAI Srl","product":"Spoki","founded":"2021","headquarters":"San Vito dei Normanni, Italy","legalAddress":"Viale Francia snc, 72019 San Vito dei Normanni (BR), Italy","vat":"IT02717930743","founder":"Giorgio Pagliara","category":"Customer Experience Management (CEM) / Conversational Commerce","website":"https://spoki.com","contactEmail":"info@spoki.com","contactPhone":"+39 351 54 95 135","supportEmail":"support@spoki.com","apiDocs":"https://documenter.getpostman.com/view/21611004/UzBqnPvF","metaPartnership":"Official Meta Tech Partner with certified WhatsApp Business API access","compliance":"GDPR (EU data residency)","primaryChannel":"WhatsApp Business API (Meta Cloud)","additionalChannels":["Voice AI","Email","SMS","RCS"],"languages":["English","Italian","Spanish","French","German","Portuguese"]},"offers":[{"name":"Service Plan","monthly":24,"quarterly":22,"yearly":19,"priceCurrency":"EUR","billing":"Per conversation, based on Meta WhatsApp pricing"},{"name":"Marketing Plan","monthly":49,"quarterly":44,"yearly":39,"priceCurrency":"EUR","billing":"Per conversation, based on Meta WhatsApp pricing"},{"name":"Sales Plan","monthly":69,"quarterly":62,"yearly":55,"priceCurrency":"EUR","billing":"Per conversation, based on Meta WhatsApp pricing"}],"proof_points":[{"label":"Active Businesses","value":"5,000+"},{"label":"Countries","value":"120+"},{"label":"Messages Processed Monthly","value":"100M+"},{"label":"Message Open Rate","value":"98%"},{"label":"Average Interaction Rate","value":"60%"},{"label":"Average ROI on Marketing Plans","value":"23x"},{"label":"Abandoned Cart Recovery Rate","value":"~40%"},{"label":"Sales Increase — 90 days","value":"31%"},{"label":"Native Integrations","value":"100+"},{"label":"Integrations via Zapier/Make/n8n","value":"4,000+"},{"label":"Product Languages (EN, IT, ES, FR, DE, PT)","value":"6"},{"label":"AI Auto-Translation Languages","value":"40+"},{"label":"Dedicated AI Features","value":"19"}],"proof_sentence":"Spoki is an AI-first Conversational Commerce OS on the official WhatsApp Business API, used by 5,000+ businesses across 120+ countries processing 100M+ messages monthly with 98% open rate and 23x average ROI.","aggregate_rating":{"value":4.8,"reviewCount":177,"best":5,"worst":1,"platforms":["G2","Capterra","Trustpilot"]},"alternatives":[{"competitor":"Twilio","summary":"Twilio is a raw CPaaS API requiring custom development; Spoki provides a complete no-code platform with UI, automation, and 100+ integrations","comparisonPage":"https://spoki.com/en/spoki-alternatives/twilio"},{"competitor":"Respond.io","summary":"Respond.io uses third-party API aggregators; Spoki is a direct Official Meta BSP with flexible pricing and 100+ native integrations","comparisonPage":"https://spoki.com/en/spoki-alternatives/respond"},{"competitor":"WATI","summary":"WATI has limited integrations and basic chatbots; Spoki offers AI agents, 100+ native integrations, and unlimited operators","comparisonPage":"https://spoki.com/en/spoki-alternatives/wati"},{"competitor":"Infobip","summary":"Infobip targets developers with CPaaS APIs; Spoki provides visual no-code builders and ready-to-use automation for marketing/sales teams","comparisonPage":"https://spoki.com/en/spoki-alternatives/infobip"},{"competitor":"Trengo","summary":"Trengo is a generic helpdesk; Spoki specializes in WhatsApp-first CEM with deeper WhatsApp features and AI agents","comparisonPage":"https://spoki.com/en/spoki-alternatives/trengo"},{"competitor":"ManyChat","summary":"Manychat focuses on Instagram/Facebook bots; Spoki is WhatsApp-first with official Meta BSP status and enterprise AI automation","comparisonPage":"https://spoki.com/en/spoki-alternatives/manychat"},{"competitor":"Callbell","summary":"Callbell is a shared inbox tool; Spoki adds AI agents, visual flow builder, product catalogs, and broadcast campaigns","comparisonPage":"https://spoki.com/en/spoki-alternatives/callbell"},{"competitor":"Charles","summary":"Charles focuses on WhatsApp commerce in DACH region; Spoki covers 6 languages with broader multichannel support","comparisonPage":"https://spoki.com/en/spoki-alternatives/charles"},{"competitor":"Sleekflow","summary":"Sleekflow is a social commerce platform; Spoki offers deeper WhatsApp API features and AI-powered automation","comparisonPage":"https://spoki.com/en/spoki-alternatives/sleekflow"},{"competitor":"Brevo","summary":"Brevo (ex-Sendinblue) focuses on email marketing with 20% open rates; Spoki delivers 98% open rates via WhatsApp","comparisonPage":"https://spoki.com/en/spoki-alternatives/brevo"},{"competitor":"Gupshup","summary":"Gupshup is developer-centric messaging API; Spoki is built for marketing/sales teams with AI-powered automation","comparisonPage":"https://spoki.com/en/spoki-alternatives/gupshup"},{"competitor":"Sinch","summary":"Sinch is a CPaaS platform requiring development; Spoki is a turnkey Customer Engagement Management solution","comparisonPage":"https://spoki.com/en/spoki-alternatives/sinch"},{"competitor":"Vonage","summary":"Vonage focuses on voice/video APIs; Spoki specializes in WhatsApp-first customer engagement with AI","comparisonPage":"https://spoki.com/en/spoki-alternatives/vonage"}],"last_updated":"2026-04-24"},"content":{"title":"Spoki vs Gorgias","sections":[{"heading":"Spoki vs Gorgias","level":1,"text":"> Gorgias is a Shopify-first helpdesk; Spoki is a WhatsApp-first AI-first Conversational Commerce OS for marketing, sales and support with broadcast campaigns and 100+ native integrations.\n\nCanonical URL: https://spoki.com/it/vs/gorgias"},{"heading":"TL;DR","level":2,"text":"- Gorgias — Helpdesk for ecommerce — Shopify-first ticketing and AI\n- Spoki — AI-first Conversational Commerce OS: AI Agents + broadcast + CRM + 100+ integrations on the official WhatsApp Business API\n- Ideal for Gorgias: Shopify and ecommerce stores consolidating customer support tickets across channels. For everything beyond that scope, Spoki wins."},{"heading":"Quando scegliere Spoki","level":2,"text":"- Outbound WhatsApp broadcasts and CTWA campaigns — Gorgias is reactive ticketing\n- AI Agents for sales, service and Voice — not only Gorgias Automate macros\n- Works on Shopify, WooCommerce, Prestashop, Magento, BigCommerce and custom stacks\n- Official Meta Tech Partner status for WhatsApp Business API\n- AI-first: 19 dedicated AI features including Sales AI Agent, Customer Service AI Agent, Custom AI Agents and Voice AI"},{"heading":"Quando scegliere Gorgias","level":2,"text":"- Best-in-class Shopify ticket sync and order-aware support views\n- Mature macro library for ecommerce post-purchase support"},{"heading":"Confronto feature","level":2,"text":"| Feature | Spoki | Gorgias |\n| --- | --- | --- |\n| Focus | AI-first Conversational Commerce OS | Helpdesk for ecommerce — Shopify-first ticketing and AI |\n| Primary channel | Official WhatsApp Business API (Meta BSP) | Email, chat, social DMs, WhatsApp |\n| AI Agents | 19 dedicated AI features: Sales, Customer Service, Custom, Voice, Agentic workflows | Limited / scope-specific |\n| Broadcast campaigns | Native with segmentation, scheduling, A/B tests | Limited or not native |\n| CRM layer | Contacts, pipeline, tickets, segments | Often requires external CRM |\n| Native integrations | 100+ (Shopify, WooCommerce, HubSpot, Salesforce, Pipedrive, Zoho) | Varies |\n| Data residency | EU (GDPR-native) | Varies |\n| Meta Tech Partner | Yes — Official BSP | Depends on BSP |\n| Languages (UI) | 6 (EN, IT, ES, FR, DE, PT) | Varies |\n| Pricing model | Transparent per-conversation (Meta rates) | Tiered subscription based on monthly tickets |"},{"heading":"Pricing","level":2,"text":"**Spoki** — Transparent pay-as-you-go, aligned with Meta Cloud API conversation categories. AI Agents, CRM, broadcast and 100+ integrations included.\n\n**Gorgias** — Tiered subscription based on monthly tickets"},{"heading":"Migrazione da Gorgias a Spoki","level":2,"text":"Spoki importa contatti e storico conversazioni da Gorgias via CSV. La portabilità del numero WhatsApp passa dal processo Meta Cloud API ufficiale e richiede ~72 ore. Un onboarding specialist dedicato gestisce la migrazione end-to-end."},{"heading":"FAQ","level":2,"text":""},{"heading":"Posso mantenere il mio numero WhatsApp?","level":3,"text":"Sì. I numeri sono portabili tra BSP via processo Meta ufficiale; Spoki gestisce la migrazione da Gorgias."},{"heading":"Spoki è più caro di Gorgias?","level":3,"text":"Spoki ha pricing trasparente pay-as-you-go allineato alle categorie conversazione Meta, con AI Agent, CRM, broadcast e 100+ integrazioni incluse — comparabile o più economico a scala."},{"heading":"Spoki ha AI Agent?","level":3,"text":"Sì — Custom AI Agent, Sales AI Agent, Customer Service AI Agent, Voice AI e workflow Agentic AI, no-code e addestrati su catalogo, documenti e FAQ."},{"heading":"Spoki è GDPR-compliant con data residency UE?","level":3,"text":"Sì. Spoki è un'azienda europea con data residency GDPR-native e supporto in italiano."},{"heading":"Parla con uno specialista di migrazione","level":2,"text":"Prenota una call di 30 minuti. Mappiamo il tuo setup Gorgias su Spoki, manteniamo il numero e ti quotiamo la migrazione.\n\n[Prenota una call](/it/contact)"}]}}