# Spoki vs Klaviyo

> Klaviyo is an email/SMS ecommerce marketing platform; Spoki is a WhatsApp-first AI-first Conversational Commerce OS with Official Meta Tech Partner status, AI Agents and bidirectional Klaviyo sync where Klaviyo stays the marketing system of record.

Canonical URL: https://spoki.com/it/vs/klaviyo

## TL;DR

- Klaviyo — Ecommerce marketing platform — email, SMS and (light) WhatsApp
- Spoki — AI-first Conversational Commerce OS: AI Agents + broadcast + CRM + 100+ integrations on the official WhatsApp Business API
- Ideal for Klaviyo: Ecommerce brands running email and SMS lifecycle marketing on Shopify, WooCommerce and similar. For everything beyond that scope, Spoki wins.

## Quando scegliere Spoki

- WhatsApp Business API is the primary channel — not a secondary add-on
- Conversational commerce flows native: catalog browsing, cart recovery, post-purchase and CTWA
- AI Agents (Sales, Service, Custom, Voice) versus rule-based flows
- Bidirectional Klaviyo integration when Klaviyo remains the source of truth for email/SMS
- EU data residency, GDPR-native and Italian-speaking onboarding

## Quando scegliere Klaviyo

- Best-in-class email and SMS deliverability and segmentation for ecommerce
- Deep Shopify and BigCommerce native data integrations

## Confronto feature

| Feature | Spoki | Klaviyo |
| --- | --- | --- |
| Focus | AI-first Conversational Commerce OS | Ecommerce marketing platform — email, SMS and (light) WhatsApp |
| Primary channel | Official WhatsApp Business API (Meta BSP) | Email and SMS first, WhatsApp added |
| AI Agents | 19 dedicated AI features: Sales, Customer Service, Custom, Voice, Agentic workflows | Limited / scope-specific |
| Broadcast campaigns | Native with segmentation, scheduling, A/B tests | Limited or not native |
| CRM layer | Contacts, pipeline, tickets, segments | Often requires external CRM |
| Native integrations | 100+ (Shopify, WooCommerce, HubSpot, Salesforce, Pipedrive, Zoho) | Varies |
| Data residency | EU (GDPR-native) | Varies |
| Meta Tech Partner | Yes — Official BSP | Depends on BSP |
| Languages (UI) | 6 (EN, IT, ES, FR, DE, PT) | Varies |
| Pricing model | Transparent per-conversation (Meta rates) | Tiered by active profiles plus per-message channel fees |

## Pricing

**Spoki** — Transparent pay-as-you-go, aligned with Meta Cloud API conversation categories. AI Agents, CRM, broadcast and 100+ integrations included.

**Klaviyo** — Tiered by active profiles plus per-message channel fees

## Migrazione da Klaviyo a Spoki

Spoki importa contatti e storico conversazioni da Klaviyo via CSV. La portabilità del numero WhatsApp passa dal processo Meta Cloud API ufficiale e richiede ~72 ore. Un onboarding specialist dedicato gestisce la migrazione end-to-end.

## FAQ

### Posso mantenere il mio numero WhatsApp?

Sì. I numeri sono portabili tra BSP via processo Meta ufficiale; Spoki gestisce la migrazione da Klaviyo.

### Spoki è più caro di Klaviyo?

Spoki ha pricing trasparente pay-as-you-go allineato alle categorie conversazione Meta, con AI Agent, CRM, broadcast e 100+ integrazioni incluse — comparabile o più economico a scala.

### Spoki ha AI Agent?

Sì — Custom AI Agent, Sales AI Agent, Customer Service AI Agent, Voice AI e workflow Agentic AI, no-code e addestrati su catalogo, documenti e FAQ.

### Spoki è GDPR-compliant con data residency UE?

Sì. Spoki è un'azienda europea con data residency GDPR-native e supporto in italiano.

## Parla con uno specialista di migrazione

Prenota una call di 30 minuti. Mappiamo il tuo setup Klaviyo su Spoki, manteniamo il numero e ti quotiamo la migrazione.

[Prenota una call](/it/contact)