# Spoki vs Gupshup

> Gupshup is a developer-centric conversational cloud with bot tooling; Spoki is an AI-first Conversational Commerce OS with no-code AI Agents, broadcast, CRM and 100+ integrations for marketing and sales teams.

Canonical URL: https://spoki.com/pt/vs/gupshup

## TL;DR

- Gupshup — Conversational messaging cloud with bot builder
- Spoki — AI-first Conversational Commerce OS: AI Agents + broadcast + CRM + 100+ integrations on the official WhatsApp Business API
- Ideal for Gupshup: Developer and bot-builder teams in APAC and emerging markets. For everything beyond that scope, Spoki wins.

## Quando escolher Spoki

- No-code AI Agents, campaign studio and flow builder — Gupshup skews to developers and bot-builders
- Native CRM with contacts, pipeline, tickets and segments — Gupshup needs external CRM
- 100+ native integrations including Shopify, WooCommerce, HubSpot, Salesforce
- EU data residency and GDPR-native — Gupshup is India-based
- Unlimited operators and Italian-speaking support

## Quando escolher Gupshup

- Very broad channel coverage (SMS, RCS, Voice, Email) at CPaaS scale
- Strong presence in India and emerging markets

## Comparativo

| Feature | Spoki | Gupshup |
| --- | --- | --- |
| Foco | AI-first Conversational Commerce OS | Conversational messaging cloud with bot builder |
| Primary channel | Official WhatsApp Business API (Meta BSP) | WhatsApp, SMS, RCS, Voice, Email |
| AI Agents | 19 dedicated AI features: Sales, Customer Service, Custom, Voice, Agentic workflows | Limited / scope-specific |
| Broadcast campaigns | Native with segmentation, scheduling, A/B tests | Limited or not native |
| CRM layer | Contacts, pipeline, tickets, segments | Often requires external CRM |
| Native integrations | 100+ (Shopify, WooCommerce, HubSpot, Salesforce, Pipedrive, Zoho) | Varies |
| Data residency | EU (GDPR-native) | IT |
| Meta Tech Partner | Yes — Official BSP | Depends on BSP |
| Languages (UI) | 6 (EN, IT, ES, FR, DE, PT) | Varies |
| Pricing model | Transparent per-conversation (Meta rates) | Per-message and per-bot usage |

## Preços

**Spoki** — Transparent pay-as-you-go, aligned with Meta Cloud API conversation categories. AI Agents, CRM, broadcast and 100+ integrations included.

**Gupshup** — Per-message and per-bot usage

## Migração de Gupshup para Spoki

Spoki importa contatos e histórico do Gupshup via CSV. Portabilidade do número WhatsApp via processo oficial Meta Cloud API (~72h). Onboarding specialist acompanha a migração.

## FAQ

### Posso manter meu número?

Sim, processo oficial Meta; Spoki conduz a migração do Gupshup.

### Spoki é mais caro do que Gupshup?

Pay-as-you-go transparente com AI Agents, CRM, broadcast e integrações incluídos.

### Spoki tem AI Agents?

Sim — Custom, Sales, Customer Service e Voice AI treinados no catálogo e FAQ.

### GDPR e residência UE?

Sim. Empresa UE, GDPR nativo, suporte em italiano.

## Fale com um especialista

Reserve 30 min. Mapeamos o Gupshup para o Spoki e orçamentamos a migração.

[Reservar](/pt/contact)